Ratings based on 247 Verified Reviews

4.1 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

This was a nice hotel.

Posted Apr 25, 2017
Pros: I felt like the hotel rooms were very well designed and I felt that they were clean.
Cons: I thought everything was well-done.
Location: There were malls within the area and restaurants.
I really thought this hotel had some nice features and I was very impressed by the friendliness of the staff. I would definitely stay at this hotel again. It was quiet and I very much felt at home in this place.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Apr 6, 2017
Good clean room. Very nice continental breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

OK for the price

Posted Feb 20, 2017
Nice enough for weekend stay. Housekeeping had left only 1 bath towel, no hand tos or washcloths, but front desk staff brought a full set quickly. Hot breakfast items are exactly the same every day.
Comment from Hotel Management
Feb 26, 2017 by QI @ Collins Team, Hotel Management
Thank you for taking the time to share your feedback with fellow travelers. We are a small no frills hotel and I am glad you found it good enough for your needs. We look forward to your next visit.
3 out of 5
by A verified traveler

Posted Jan 24, 2017 on Hotels
Good for the price.
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
4 out of 5
by A verified traveler

Posted Jan 11, 2017 on Hotels
hotel was good value. food for breakfast was good, but trash was overflowing. I requested a non-smoking room, but room still smelled like smoke. Nice new bathroom and sink area.
Comment from Hotel Management
Feb 5, 2017 by General Manager, Hotel Management
Thank you for taking the time to comment about your experience. We will use your comments to serve our guests better. We are glad that we were able to exceed your expectations with at least an “4" rating in all areas. We hope to see you again, when you are in the Cedar Rapids area!
5 out of 5
by Wesley

Posted Dec 23, 2016 on Hotels
Comment from Hotel Management
Dec 30, 2016 by General Manager, Hotel Management
Thank you for the 5 star rating! We are pleased you enjoyed your stay and are appreciative for you taking the time to share you experience at Quality Inn at Collins Road with future potential travelers. We hope to see you in the future. Happy Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from US

A trip to my daughters

Posted Nov 29, 2016
Pros: clean
Cons: Better breakfast
Quality Inn Easy to get to, good location, great beds, clean...
Comment from Hotel Management
Dec 4, 2016 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
2 out of 5
by A verified traveler from Iowa

Very tired hotel.

Posted Nov 18, 2016
Very tired hotel. Nice people. Sink in front of door.
Comment from Hotel Management
Dec 4, 2016 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
by A verified traveler

I would not stay here again, overpriced

Posted Nov 4, 2016 on Hotels
unhappy, bed very uncomfortable, breakfast area dirty
Comment from Hotel Management
Nov 11, 2016 by General Manager, Hotel Management
Thank you for taking the time to comment regarding your experience. Your feedback is critical in our desire to exceed all expectations. We were unaware there was a concern since nothing was brought to our attention during your stay. If you can share details about the day you stayed and the room number, I can check the logs and discuss with housekeeping supervisor about room and breakfast area items you mentioned We hope to have the opportunity to serve you again, while in the Cedar Rapids area. Thank you!
3 out of 5
by A verified traveler

Remodeled, but not smoke free

Posted Oct 24, 2016
Remodeled, but not smoke free! While they have remodeled this hotel, the smoke free rooms are not smoke-free. The smell has not been removed. Also, they promote that they have HBO. It was not working. You could only see HBO but not hear it. The breakfast is what is to be expected. The rooms are clean. But if they could just remove the smell that would help. Also there is no elevator, something I was surprised to find out, being that most facilities have to have an elevator.
Comment from Hotel Management
Oct 26, 2016 by Front Desk Supervisor, Hotel Management
Thank you for taking the time to comment regarding your experience. Your feedback is critical in our desire to exceed all expectations. You mentioned something about the "smoke smell" of the room. We were unaware there was a concern in this area. If given the opportunity to correct a concern, we ensure we do so. We apologize for any inconvenience. We hope to have the opportunity to serve you again, while in the Cedar Rapids area.