Posted Feb 6, 2016
This was the first Residence Inn that I have seen that was not set up,with outside entry to your suite and didn't require you hauling your luggage up stairs. The room smelled like mildew and just wet on entry, once you are in there for a while it dissipated but was very very strong when you walked in. Other than that it was clean and comfortable. The water in the shower was very slow to drain, maintenance check d it,out, but my understanding is that there is so much calcium in the water in that area it hard to stay on top of. It was unfortunate but didn't ruin the stay. I filled out the grocery list with specific things, specific ways, like bananas with a tint of green and they were perfect. EXTREMELY impressed.
Comment from Hotel Management
Feb 18, 2016 by Brian, Hotel Management
Thank you for leaving such a detailed review of your stay. I am truly sorry that you did experience some maintenance issues while you were here. I have passed your comments along to our maintenance team to ensure that we get everything taken care of. I am also glad to hear that you took advantage of our grocery shopping service! I will make sure to inform our Front Office Manager what a fine job he did paying very close attention to the details! If there is anything else that we can do for you in the future please let me know!