Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
100 John Hand Road, Cedartown, GA

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 49 reviews" "
Rating 8 - Good. 25 out of 49 reviews" "
Rating 6 - Okay. 8 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 4 out of 49 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
Never again will I stay in this hotel I have family there and my room was gross had stains on my sheets and it had a smell.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Our room smelled damp and musty. Our room smelled damp and musty.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Great front desk service and smiles. Thanks for an amazing experience.
Stayed 3 nights in Oct 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only problem I seen was that the health department had closed the indoor pool
Stayed 1 night in Sep 2018

2/10 Terrible

Eddie, FL

Liked: Staff & service
Disliked: Cleanliness, room comfort
Worst in 10 Years visit, sad visit
The Staff tried their best but the hotel is a dump. Needs al lot of work to make it a “nice” place to stay
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Cedartown
Had to change rooms because of a water leak but the change was handled quickly. The breakfast was great and the room was spacious.
Stayed 4 nights in Jan 2018

8/10 Good

Lina

Liked: Staff & service, room comfort
For the price, I was happy.
Customer service was excellent! The room was spacious, and the bed was super comfy. TV had direct tv with movie channels- that was a plus. On the down side, the pool was not heated. It was cold like ice. And there is no longer a hot tub. Also, our room was musty and had a funny smell... felt like there was a humidifier running??? I think it's just an older hotel, but for the price, I was happy.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sales
Very quick. Nothing to complain
Stayed 1 night in Oct 2017

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bring Lysol and Bug Spray
Two roaches running around the bathroom. The tub was peeling where you had to stand to shower. Felt very unclean, thankfully I brought flip flops and Lysol with me.
Stayed 1 night in Oct 2017

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonefrog hotel stay
Hotel was clean, convienie t to my event and staff was very friendly, room was very spacious and the pillows were incredibly comfortable as was the bed, breakfast was good!
Stayed 2 nights in Oct 2017

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice clean room with a nice sized bathroom. Nothing wow, it was just what I was looking for, a place to sleep.
Stayed 1 night in Sep 2017

2/10 Terrible

Vicki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They overbooked and canceled on us!
We booked this hotel and paid and about 30 minutes later we get a text that it was overbooked and cancelled. I had to call hotels.com and ask for a refund.
Stayed 1 night in Sep 2017
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place and best service in the world!
We stayed here during Hurricane Irma and cannot express in words all the gratitude for these people. They took the best care of us, cook us, gave us donations. The hotel and the place is beautiful too, but the outstanding service is something you dont see every day!!!
Stayed 4 nights in Sep 2017

10/10 Excellent

larry, Bradenton Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hurricane Irma
We evacuated our parents from Florida due to hurricane Irma. When they arrived after a long days of driving they were met by a more than welcoming than welcoming staff, a community of volunteers who provided guests with a barbaque dinner and a spacious suite! Thank you for your hospitality!
Stayed 3 nights in Sep 2017

10/10 Excellent

shawn

Liked: Staff & service, property conditions & facilities, room comfort
Nice little place... had a lot of evacuees...
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location near Silver Comet Trail. Also, close to a good Italian restaurant.
Stayed 1 night in Aug 2017

8/10 Good

Clinton

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Lauren and the Staff were great! The rooms were clean and very comfortable. I woulkd highly recommend this hotel. The only drawback is the pool, although nice to look at, isn't open.
Stayed 4 nights in Jul 2017

10/10 Excellent

Luis , Kathleen GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lodging but...
I chose this facility because it listed an indoor pool. It was closed the whole time I was there..."it will be open tomorrow," but I departed before 'tomorrow' came.

8/10 Good

TOMMY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Darrell, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in town.
When I arrived they could not find my reservation. The clerk was nice and said she had the same situation earlier with another party. She gave me two rooms as there was three of us and the only rooms left were with one king bed. Luckily I had my reservation information in my phone which was fine through Expedia.

6/10 Okay

Dianne

Liked: Staff & service
The staff was courteous and helpful. Not super clean and the breakfast was seriously lacking.

6/10 Okay

casmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Joel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but not ready for prime time.
This hotel has recently undergone a change of ownership and major remodeling effort. The result is a very nicely appointed, clean environment. However, there were many glitches that indicate they weren't quite ready to reopen yet. The desk staff was not properly trained, the front desk computer system was not working well, the room was missing a couple of things (working phone, ice bucket), and, most important of all, there was no hot water!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice renovated hotel
Close to Silver Comet Trail... busy street but with ok sidewalk to safely ride. Staff was very helpful and the king from large with all new bed and bedding.

8/10 Good

Pat, Gay GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and convenient location
We selected this hotel for location and the indoor pool. Unfortunately they no longer have a hot tub. We needed two rooms for our party. The King Suite for the money was the best room as it comes with a little kitchen and living room area. Hotel is convenient to a few good restaurants.

8/10 Good

Martyanne

Liked: Cleanliness, staff & service, room comfort
Disability friendly
Although I didn't need it, I was assigned a handicapped accessible room. It was easy to access from the outside and the room itself seemed to have the desired adjustments and amenities. The staff was very friendly and helpful. Overall, I was happy with my room and would go there again.

8/10 Good

Chris, UK

Liked: Staff & service
Travelling thru so a place to rest our heads
We stopped, rested, ate locally, slept, took a simple breakfast in the hotel and moved on

6/10 Okay

Al

Liked: Staff & service
Disliked: Property conditions & facilities
Let there be light
We have stayed here several times. This time, the carpet between the beds was wet, and the light over the bathroom counter was out. I'm not sure there were many HD channels on the television.

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
review
I booked hotel specifically because they had a pool and hot tub. There was no hot tub

8/10 Good

Pat5955

Liked: Cleanliness, staff & service, room comfort
Nicest hotel in cedar town..
Nicest hotel in the area if you have to stay there...room cleanliness was good and room size great. Should have an outside pool.

8/10 Good

Mom of 5 in GA

Liked: Cleanliness, staff & service, room comfort
Great Place!
Had a great time during our two night stay. Staff was friendly and accommodating. Room was GREAT, clean and beds were comfortable. Breakfast was hot and delicious

8/10 Good

Chinapanda2011

Liked: Cleanliness, staff & service, room comfort
Nice place to stay
I had a very pleasant stay. I wasn't there very long but it was quite enjoyable.

8/10 Good

DVKTM

Liked: Cleanliness, staff & service, room comfort
Nice facilities Nice pool area but not working
Nice hotel great room and area in room. Chose to stay there because of our activities that day, wanted to take advantage of the heated pool and hot tub after being out in the cold all day. Unfortunately the hot tub was not working and the pool did not have the heater on until we mentioned using it which made it pretty much useless. IF we had known we would have stayed down the road at a $59 / night hotel which is just as nice but did not have a pool.

8/10 Good

Traveler8811

Liked: Cleanliness, staff & service, room comfort
Good value
The hotel was clean and comfortable. The value was good and the pool was nice.

10/10 Excellent

Allbrack

Liked: Cleanliness, staff & service, room comfort
A Happy Thanksgiving!
Everything was wonderful. The staff was great and made us feel at home for the 5 days we were there. The only problems were the hot tub wasn't working and the ice machines were broken. They were in the process of being fixed. The pool was warm and great! We will definitely stay there the next time.

8/10 Good

BlessedBeyondMeasure, Alabama

Liked: Cleanliness, staff & service, room comfort
The hotel was geat! Would definitely stay there again.
The purpose of my trip was to ride the Silver Comet/Chief Ladiga Trail with the halfway point being in Cedartown, Ga. The hotel was great after a long day of riding. It was welcoming. The staff were very friendly. The room was very comfortable and clean. The hot breakfast was outstanding! I would definitely stay there again and would like to make it a yearly experience.
Chief Ladiga/Silver Comet Trail Connection

6/10 Okay

K9COP604, Georgia

Fair Hotel for fair price
The hotel was fair, the staff was kind and courtious.

4/10 Poor

Jim, Pace, FL

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Needs work
In general the hotel was ok but one issue was a disappointment, especially for a typically good quality brand like Holiday Inn. At 11 pm when we were getting ready for baths and bed after a long day we realized that we had no bath towels. I called the front desk and a few minutes later he appeared with 3 pool towels (slightly bigger than hand towels and predictably thin) with the explanation that when they are full up they often run out of towels. I can understand running out of towels in the middle of the afternoon while cleaning and restocking rooms but to not have that recorrected by 11 pm is poor planning and management. By the way...we had 2 rooms. Our adult daughters were in a room down the hall and had the same pool towels in their room at check-in.

10/10 Excellent

Barbara, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Cedartown
Everyone there went out of their way to make us comfortable. They were particularly patient and accomodating with my elderly father's special needs

6/10 Okay

Samantha, Washington DC

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Annoyed
The hotel was very nice and clean. However, when I checked in they insisted to run my credit card even though I booked through expedia. They ended up double charging me which I did not realize until I got home. Three phone calls and over a week later they still have not refunded me my money.

10/10 Excellent

Jan, Fruita, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
We were extremely happy with our stay at this hotel, largely due to the staff. They were genuinely helpful and friendly. If we are ever to visit the area again, we would definitely stay at this one.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2017