Dining

Reviews of Hearthstone Inn & Suites

3 out of 5
Hearthstone Inn & Suites
10 S Main Street, Cedarville, OH

Reviews

9.4

Exceptional

Rating 10 - Excellent. 142 out of 189 reviews" "
Rating 8 - Good. 39 out of 189 reviews" "
Rating 6 - Okay. 5 out of 189 reviews" "
Rating 4 - Poor. 1 out of 189 reviews" "
Rating 2 - Terrible. 2 out of 189 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Staff were extremely accommodating and flexible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location conveniently located to the college
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is relatively newly renovated and very well maintained, the staff especially Ruth were very very nice and helpful. I especially appreciate the historical artifacts on display in different areas of the lodge, and was reminded when I saw a picture of Washington crossing the Delaware we were there on the 247th anniversary of the Battle of Trenton. Being dog friendly, the silky gives it 4 paws up!
Stayed 1 night in Dec 2023

10/10 Excellent

Pam

Property was a gem in the small town of Cedarville. The Christmas decorations were lovely.
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hallmark winter holiday setting….
Everything was charming. Wonderful staff and beautifully decorated for the holidays.
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located near Cedarville University. Friendly & helpful staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Cheryl

Traveled with pets
Liked: Staff & service, property conditions & facilities
This was my third stay. It is always clean. It’s quiet. They have everything you need for a great stay. It’s convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
First time at HeartStone Inn and it was wonderful! Sarah at the front desk was very sweet. The entire room was very clean, organized, and super comfy! Highly recommend staying here if you want to experience the wonderful community of Cedarville!
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location next to the bike path. The owners are lovely people and very accommodating. This is just a great place to stay.
Stayed 1 night in Aug 2023
Response from Stuart, Guest Services on Sep 19, 2023
Thank you, Mark, for your nice review! As you now know, our independent hotel property is adjacent to the Ohio-to-Erie Trail! Just roll up to our entrance, just 20 feet from the trail, walk a few steps, and check in! We host a TON of OTET cyclists each season!Do tell some friends about us, and happy/safe cycling!

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem! This hotel was wonderful and gad such charm and history! Well worth the drive to be in a quieter part of the area. Downtown area was so cute also. Highly recommended..owners are wonderful and so accomodating! Will stay again if i pass through the area.
Stayed 1 night in Aug 2023
Response from Stuart, Guest Services on Sep 19, 2023
Thank you, so very much, Laurie, for your nice review! We try our best to NOT be "hidden", so will you help spread the word? We are actually among the highest-ranked hotels in the region, but because we are independent, the "franchise" properties get top billing - even with their less-than-stellar ratings.We wish you safe travels and look forward to hosting you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Stuart, Guest Services on Sep 19, 2023
Thanks for the great score!Safe travels!

10/10 Excellent

Brian

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Super cute place with a ton of history! Highly recommend it!
Stayed 1 night in Aug 2023
Response from Stuart, Guest Services on Sep 19, 2023
Thanks for your great review, Brian! We wish you safe travels!

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
The artifacts were very interesting.
The bed was NOT very comfortable. The bed upon arrival was not “made” Up very well . The staff was very helpful. The “good stuff” for breakfast did not last very long.
Stayed 3 nights in Jul 2023
Response from Stuart, Guest Services on Sep 19, 2023
Hi annonymous! Thank you for your review!We regret that you found your bed "uncomfortable". Comfort is very subjective, of course, and we have many guests who rave at their great sleep! In fact, our beds were installed last year, and they are custom-crafted by a top-quality, Amish bedding company, right here in Ohio. Not knowing what time you came to breakfast (7:30-10 a.m.), we keep our breakfast counter constantly stocked. If something was "out", a gentle request will remedy that! It is certainly possible that there was a "rush" on something that got "wiped-out" quickly! More of anything is just a request away!Please contact us for any details about your bed so that we may address any issues with our housekeeping staff!Thanks again!

8/10 Good

Pete

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The complimentary breakfast had no eggs, no bacon, no sausage, no gravy, no pancakes, no waffles. Just a cold light breakfast. We ate elsewhere.
Stayed 3 nights in Jul 2023
Response from Stuart, Guest Services on Sep 19, 2023
Hi Pete - Thank you for your review! We are just catching up from a busy summer.We are sorry that you were disappointed in our breakfast offerings, although they are presented at our official site, not on this travel agency site.Our breakfast includes eggs (hard boiled), bacon/egg/cheese croissants(heat and eat), Sausage/Egg biscuits (heat and eat), and breakfast bacon/egg/cheeses burritos. Sorry you missed seeing these! We do not do waffles or pancakes. Fresh fruit salad, muffins, bagels, cereals, juices, cinnamon rolls, custom-blended and locally roasted coffee also.In fact, unlike "franchise brands", our guests can request even an "Express Breakfast" if they are very early risers. You can have breakfast at 4 a.m. if you need, as your food selections will be waiting for you!We wish you safe travels and do hope that you will return this way again!

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place. Love the history and game room. Room needed dehumidifier but great coffee
Stayed 1 night in Jul 2023
Response from Stuart, Guest Services on Sep 19, 2023
Thank you, Elizabeth, for your great review! We are curious about what date or room you might have stayed in, so that we can check on the "humidity" issue you referred to. Of course, it MIGHT be related to a particular time this summer when we all experienced a LONG string of 85-95% humidity days. The room A/C unit SHOULD have managed this, but we still would like to investigate this. Guest comfort is our #1 priority. Our coffee is locally-roasted and custom-blended just for us, so we are delighted that you enjoyed it!Thanks again!

10/10 Excellent

kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and clean. Decorated homey
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Enjoyed our one night stay. Owners were great source of local information. We’d like to come back to ride the trail.
Stayed 1 night in Jun 2023

10/10 Excellent

Mary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the cutest most quaint motel! It gives off Shitz Creek vibes in the most fun ways! I would highly recommend staying here. Clean, friendly staff and just a down home feel.
Stayed 1 night in Jun 2023

10/10 Excellent

Kenneth

Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
College touring
Wonderful stay, amazing service. Love the warmth and homey atmosphere! I would recommend potentially upgrading/replacing the mattresses and bedding for a 10/10 rating otherwise an excellent option.
Stayed 2 nights in Jun 2023
Response from Stuart, Guest Services on Jun 12, 2023
Thank you SO very much, Anonymous, for your fabulous review! Our proximity to the local Cedarville University (90-seconds by car) is definitely a "plus" for college touring!We regret that our mattresses did not meet your comfort expectation, but we do appreciate sharing this information! Our bedding is, in fact brand-new, installed in 2022, and is all custom-hand-crafted by a high-end Amish bedding manufacturer here in Ohio. Occasionally, a guest may find a mattress too "soft" or too "firm". This is, of course, unavoidable, being a personal preference. We typically get rave reviews about the "amazing sleep" experienced by our guests! Please do not hesitate to call us directly with any specifics regarding this since there may be some issue we need to be aware of! Thanks!Safe travels!

10/10 Excellent

Tasaha, Upper Marlboro

Liked: Cleanliness, staff & service, property conditions & facilities
had an absolutely wonderful experience at Hearthstone Inn & Suites and would recommend it to anyone looking for a luxurious and comfortable stay. The staff went above and beyond to ensure my stay was memorable, and I cannot wait to return. I would definitely stay at this Inn and attend another event organized by this team, and I highly recommend everyone to attend the next Donnel Land.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful Inn in a small town, VERY clean and cozy. Our room was spacious and well appointed. I loved the photos on the walls, the gift shop and the civil war memorabilia. The owners and staff were very friendly and knowledgeable about the area. We LOVED this place!
Stayed 1 night in May 2023
Response from Stuart on May 28, 2023
Thank you SO very much, Jennifer! We are delighted that you had a great stay at our independent hotel! We wish you safe travels, and please do tell your friends about us!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
I love this place!! Family owned and operated, clean, comfortable, relaxing, very accommodating, nice breakfast selections, friendly, helpful staff and right next to the bike trail!
Stayed 1 night in May 2023
Response from Stuart, Guest Services on May 28, 2023
Thank you Sharon, for your kind words! As you said, our location adjacent to the Ohio-to-Erie Bike Trail is a definite positive for cyclists exploring our state - from Cincinnati to Cleveland (or the OTHER way!). We wish you safe travels and do tell some friends about us!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hearthstone was clean, staff was very friendly and welcoming. They offered a continental breakfast that was small but great to get the day started.
Stayed 1 night in May 2023
Response from Stuart, Guest Services on May 28, 2023
We are so very appreciative of your nice review, Patricia! Our independent hotel is second to none when it comes to cleanliness. Our housekeepers spend 2-3 times more time cleaning rooms than the "national brands", so our guests can be assured of extremely pleasant stay. Our Expanded Continental Breakfast offers quite a few options, so we are unsure what "small" might mean, but we are certainly glad that you enjoyed your stay! Our breakfast can be seen, in detail, at our official hotel site, however this is not presented on these online agency sites. We wish you safe travels!

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ask for additional Bath towels and wash clothes did not receive. Service can be improved.
Stayed 1 night in May 2023
Response from Ruth on May 17, 2023
Hi Larry,I am so sorry to hear that you did not receive extra linens when you asked. We do try very hard to make sure all guests have exactly what they need and extra towels are never a problem. It would help me to deal with this and make sure we do better if you could let me know if you talked specifically to one of our staff, or if you wrote it as a request on your reservation? I will be talking to all our staff to make sure this does not happen again. Service is VERY important to us, so I do not take this lightly. Again, I am so very sorry you had this problem.Ruth

10/10 Excellent

Theresa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very quaint . Staff was friendly and accommodating. Clean.
Stayed 1 night in Apr 2023
Response from Stuart, Guest Services on Apr 24, 2023
Thank you, Theresa, for your great rating of our independent hotel! Hearthstone Inn & Suites, being distinctly different from the "national brands", was designed to provide a level of comfort, cleanliness, and service far beyond the franchise-type properties. We are so thrilled that your stay was enjoyable, and we do wish you safe travels! We look forward to your return in the future!

10/10 Excellent

Kristan M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great inn. Felt very homey and the staff was very friendly and accommodating. Very close to Cedarville University, a nice park, and walking trail. Great location.
Stayed 2 nights in Apr 2023
Response from Stuart Zaharek, Guest Services on Apr 17, 2023
Thank you, Kristan M, for choosing Hearthstone inn & Suites! Many of our Cedarville University visitors appreciate both our uniqueness, our high-quality rating, and proximity to the campus (90 seconds by car!). We wish you safe travels and do hope to see you back with us in the future!

10/10 Excellent

Jesse

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility, wonderful staff.
Stayed 1 night in Apr 2023
Response from Stuart, Guest Services on Apr 18, 2023
Thank you, Jesse, your your great rating! We appreciate that you selected our independent hotel other than one of the the myriad "national brands". As others have experienced, smaller "boutique" lodging properties like ours can offer a much higher level of service, cleanliness, and enjoyment than do the cookie-cutter franchises.We wish you safe travels, and we do hope so see you back in the future! Do tell some friends!

10/10 Excellent

FRANCINE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful visit.
Stayed 1 night in Apr 2023
Response from Stuart Zaharek, Guest Services on Apr 16, 2023
Thank you for choosing Hearthstone Inn & Suites! We wish you safe travels, and we do hope to see you again in the future! Do tell some friends about us!

10/10 Excellent

Samerson

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Mar 2023
Response from Stuart, Guest Services on Mar 14, 2023
Thank you, Samerson, for your nice review! We certainly try our best to provide a positive, clean, and enjoyable stay for all our guests! Safe travels, and do visit us again!

10/10 Excellent

Kathy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2022
Response from Stuart, Guest Services on Dec 16, 2022
Thank you, SO very much, Kathy, for your very nice review! We do our very best, as an independent hotel, to provide our guests with an incomparable lodging experience! So much more than the "franchise" brands "head-in-a bed" objective! We wish you safe travels, and please do tell some friends about us!

10/10 Excellent

Carl, salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was clean and the bed was comfortable. In the future we will rebook with Hearthstone Inn.
Response from Stuart, Guest Services on Dec 16, 2022
We truly appreciate your very positive review, Carl! Particularly at the 2022 "holiday time", when you chose us as your lodging preference while visiting in our area. We are just 90 seconds from Cedarville University, and just 5 minutes away from the Historic Clifton Mill "Legendary Lights" holiday spectacular! We wish you safe travels, and please do tell some friends about us!

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were here for a one night stay. We came to see Christmas lights at the Historic Clifton Mill. The Inn is amazing, super clean, beautifully decorated. The staff is exceptional in making sure you feel comfortable. Great place to stay!!
Stayed 1 night in Dec 2022
Response from Stuart, Guest Services on Dec 11, 2022
Thank you, Pamela, for your very nice review! After the recent difficult times we have all traveled through, it is great to see couples and families again traveling and making memories! We are just 5 minutes from the astounding Christmas lights at Clifton Mill, so convenience is truly paired with relaxation and comfort in our highly-acclaimed country inn hotel! We wish you safe travels, and please do tell your friends about us, especially during the holiday season when we are all "spruced up" with Christmas decor and a fresh, 14-foot Christmas tree in our fireplace lobby!

2/10 Terrible

Jack

Stayed 1 night in Dec 2022
Response from Stuart, Guest Services on Dec 9, 2022
Hi Jack:Thank you for choosing to stay at Hearthstone Inn & Suites! Having reviewed your concerns (during your visit) about added "fees", over which we have no control (such as county occupancy taxes or online agency upcharges), it appeared that you stated that you otherwise had a nice, but short stay with us. As can be clearly seen, the overwhelming majority of guest reviews are typically 5-star. This has placed us, routinely, at the top rank of area hotels.We invite you to contact us directly to clarify the areas which you found disappointing, as we have guest satisfaction as our daily focus. It appears that these were not communicated to us during your stay.Safe Travels!

10/10 Excellent

tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back!
Everything was very clean; the staff were wonderful even calling me back to see if our dog was coming with us prior to the trip! You can definitely tell they take pride in their business.
Stayed 1 night in Nov 2022
Response from Stuart, Guest Services on Dec 1, 2022
Thank you, tina, for your nice review! We certainly do take pride in our exceptional cleanliness and friendly staff! Since we have specific rooms for pets, we also like to make sure that if a guest needs a non-pet room, that we have these available. Making sure all our guests are comfortable and happy is job #1.We wish you safe travels, and please do tell your friends about us!

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge was so welcoming and accommodating. We had everything we needed. The lobby provided a great place for guests from several rooms to gather.
Stayed 1 night in Nov 2022
Response from Stuart, Guest Services on Nov 25, 2022
Thank you, Rachel, for awarding us a 10/10! We are always seeking to provide a lodging experience that FAR exceeds the "national brands". Our proximity to Cedarville University (90 secs), the Historic Clifton Mill (5 mins) and the Village of Yellow Springs (10 mins) are also definite benefits for our guests! Cyclists on the adjacent Ohio-To-Erie bike trail love stepping off their bikes... and walking right into our lobby - which EVERYONE enjoys, especially with the fireplace on!Safe travels, and please do tell some friends about us!

8/10 Good

Helen

Stayed 1 night in Nov 2022

10/10 Excellent

Regina

Stayed 1 night in Nov 2022

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Stuart, Guest Services on Nov 25, 2022
Thank you, Cheryl, for the great 10/10 rating! We wish you safe travels, and please do share our lodging property with your friends!!

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the displays in the public areas that featured information on the history of the vicinity's past. The staff was very accommodating and friendly. There was nothing I didn't like about my stay!
Stayed 1 night in Oct 2022
Response from Stuart, Guest Services on Oct 13, 2022
Hi Sue! We truly appreciated your nice review and hope to host you again in the future! Our proximity to Cedarville University, Village of Yellow Springs, and the Historic Clifton Mill, attracts guests from all over the country! Of course, we also sit astride the Ohio to Erie Bike Trail, so cyclists just dismount and walk in! Safe travels to you!

10/10 Excellent

james

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained older property. You can tell it was not built with cheap materials. The mattress could’ve been better but that’s probably my pickiness as I age
Stayed 1 night in Aug 2022
Response from Stuart on Oct 13, 2022
Hi James! Thank you for the 5-star review. You are correct that we were built with best-quality materials! We built in 2001 and we have maintained our high-ratings ever since. You might be surprised to know that all our bedding is all custom-crafted, Amish built, right here in Ohio. All mattresses are brand new, having been installed during the last year. Mattress comfort is very much an individual thing, and some guests have even inquired where to buy these because they slept so well! We wish you safe travels!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and safe place
Nice and quiet location and town. Clean with friendly staff. Mexican restaurant across the street and breakfast provided in the morning. Bike path close by.
Stayed 1 night in Aug 2022
Response from Stuart, Guest Services on Oct 13, 2022
Thank you, Samuel, for a great review! We, too, love Lola's Mexican Restaurant, located virtually right outside our front entry! They get many rave reviews too! Travel safely!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Inn and lovely staff!
Stayed 2 nights in Aug 2022

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

CAROL

Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Sholeh

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Apr 2022