Ratings based on 124 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2017
Excellent hotel Great food and wine Great staff
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Rated 5 * but not quite up that standard

Posted Sep 9, 2017
Pros: Evening food Room size Cleanliness and good decor Quaintness
Cons: Wi-Fi Breakfasts - the range is small for a 5 star hotel and repetitiveness daily of the same unexciting food is frustrating
Location: Not a lot to do locally. Take a book or plenty of videos in your Tablet/iPad.
To be fair it's a very pleasant hotel tucked away in a mountain setting serving excellent, though limited, evening meals. But for a five star hotel it dishes up poor breakfasts. The Wi-Fi is dire, there is a lacklustre phone/mobile data service and the hotel's website video shows massages but in reality there are none. The pool is fine with plenty of sun beds, though possibly not enough with parasols, useful especially for the elderly and those with children. But there is nothing else to do at the hotel other than sun bathe. The hotel is some way from beaches and Cefalu some 20/25 minutes drive away. The decor is in excellent order and the rooms quite large for Italy. This area of Sicily is not blessed with loads of 5* hotels so the Santa stands out well. But it falls short against far superior hotels elsewhere in Italy, and Europe, which also boast a 5 star rating. Santa is a pleasant, top-end priced medium hotel which is good for this part of Sicily. Unpleasant, but unremarkable, stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Surrey

Great Break at the Relais

Posted Jul 12, 2017
Pros: Its location, the character and the great friendly service from the staff. They made us feel really welcome.
Cons: Soundproofing. Our room was near the reception and we could hear some guests at night, but that's the guests, not the hotel.
Location: Enjoy trekking in the forest, not far from Cefalu, coastal road to Tindari or drive to the lovely town of Gangi.
I wanted to stay in a hotel on the north coast of Sicily for a few days as I was going to holiday in the south. I'm familiar with southern Sicily and the Western Sicily from Palermo to Sciacca as well as the dry, arid interior, but apart from visiting Cefalu, I haven't really become familiar with this part of the island. It is really another facet of Sicily. The Relais Sant'Anastasia is set in a national park on top of a mountain looking down to the spectacular coast line.The Sea on the north coast is a lovely turquoise colour and venturing inland from the coast, the hills and mountains rise steeply and are covered in forests; a complete contrast to the interior towards Enna and Caltanissetta. Despite temperatures hitting 43 degrees on the Catania - Palermo motorway, at the Relais, its was a lovely cool 26 degrees. The views are spectacular and from the vantage point which will be about 900m above sea level, you can enjoy some spectacular views. As its in a national park, its a great location if you just want to get away from it all and enjoy peace and tranquility.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reading

Posted Jul 7, 2017
The property is stunning and the location beautiful. Breakfast was good and we had an evening meal in the restaurant which was delicious. The bar was often closed when we returned from an evening out, although it was not late.
5 out of 5
Recommended
for Everyone
by A verified traveler

Peace and quiet in the Sicilian Hills

Posted Jul 5, 2017
Amazing place if you want peace and quiet. Miles from anywhere so car is a must. Beautiful place. Can't recommend highly enough. Restaurant is superb too, as are the staff, couldn't be more helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2017
Charming and Quiet with lovely views Restaurant was average as was breakfast
5 out of 5
by Amanda

Posted May 30, 2017 on Hotels
Perfect stay for a relaxing weekend! It was so quiet and secluded, it felt like we were the only ones there. Breakfast, lunch and dinner was excellent as well as their wine selection. Would definitely return for another trip to the Cefalu area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 31, 2016
Location: Beautiful location up in the hills.
Lovely hotel. Unfortunately could not use the pool as it was too cold but it was the end of October .
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Oct 12, 2016 on Hotels
Excellent getaway close to Cefalu