Ratings based on 194 Verified Reviews

2.7 out of 5
43% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2018
It was very nice cleaning lady was really loud. But other employees were fine. Continental breakfast was really just coffee and granola bars
Comment from Hotel Management
Mar 30, 2018 by Hotel Management, Hotel Management
Thank you for staying at Extended Stay America. We are glad you had a pleasant visit. We value your feedback and have taken a note of your comments as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

low price, close to several activities in SE Denve

Posted Mar 26, 2018
the hotel is very inexpensive for the Denver area, however, not the most comfortable, a bit out dated, but the hotel staff was extremely helpful, and the location is very good.
Comment from Hotel Management
Mar 27, 2018 by Hotel Management, Hotel Management
Thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and courteous service as well as affordable rates. We value your feedback as it will help us improve moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Needs to be cleaned

Posted Jan 17, 2018 on Hotels
It was a one night stay. Business trip. Check in was easy. Employees very friendly.
Comment from Hotel Management
Jan 18, 2018 by Hotel Management, Hotel Management
Kristina, thank you for sharing your experience at Extended Stay America. We are glad to know you loved the service provided by our associates and had a great time here. We also appreciate your observation and have taken a note of the same. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
4 out of 5
by A verified traveler

Posted Jan 8, 2018 on Hotels
Comment from Hotel Management
Jan 10, 2018 by Hotel Management , Hotel Management
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
2 out of 5
by Adalia

Step it up

Posted Dec 26, 2017 on Hotels
Didn't have a good variety for a continental breakfast, or didn't have a coffee or hot tea throughout the day.
Comment from Hotel Management
Dec 28, 2017 by Manager, Hotel Management
Thank you for your visit. We know how important it is to start your day off right with a good breakfast, so we are sorry the selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. We appreciate your business and look forward to serving you again soon! Sincerely, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for your Money

Posted Dec 16, 2017
Pros: A lot of things.
Cons: Friendliness: Interaction at da Front Desk
Location: DTC South Greenwood Village. Zoooooommm.....
Good Enough to type a review for. Lesser rate.........Nice Stay. Mmm....Hmm..
Comment from Hotel Management
Dec 16, 2017 by Hotel Management, Hotel Management
Thanks for being our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for needs. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
4 out of 5
by Tiffany

Nice for The price.

Posted Oct 22, 2017 on Hotels
It was ok. Not the greatest but the staff more than made up for the room not being the nicest. But let me explain it's not that the rooms were bad we're just used to staying in a 5-star hotels so if compared to that not the best but I stayed 2 nights and didnt want to run.
Comment from Hotel Management
Oct 23, 2017 by Manager, Hotel Management
Tiffany, thank you for choosing to stay at Extended Stay America. We are glad to know you had a good time here and were satisfied with all that we offer. It was a pleasure hosting you and we hope to see you again soon. Sincerely, Hotel Management
1 out of 5
by A verified traveler

All stay America properties aim dtc area

Posted Oct 19, 2017
Smells bad as soon as you walk through the door the guest that they have look like drug attics towels are dingy pillows and coverings stink like a foot ball team floors in room stick room smells like cigarettes it was horrible
Comment from Hotel Management
Oct 21, 2017 by Hotel Management, Hotel Management
Thank you for your review. We want every guest who stays with us to have a positive experience. We did not make that happen for you, and we are truly sorry. Although your experience is not typical of our service, we obviously have room to improve, and we assure you we will. We hope you will consider giving us the opportunity to make it up to you on another visit. Sincerely, Hotel Management
3 out of 5
by A verified traveler from Denver Tech Center, Colorado

Hotel in need of some TLC

Posted Oct 14, 2017
Room was surface clean, but seemed like not clean enough and run down. The telephone info sheet was missing, the clock wasnt plugged in, the remote back cover was missing so batteries kept falling out. No trashcan in the room. The hallways smelled of cigarette smoke. Each time I left and came back there was random people lingering at various spots outside. Clerk has tough time juggling my check in and phones.
Comment from Hotel Management
Oct 16, 2017 by Hotel Management, Hotel Management
Amber, thanks for choosing to stay with us. We are glad you had an overall pleasant visit. That being said, we are sorry for the issues you encountered in your room. We truly value your feedback in an effort to improve our service and facilities. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
3 out of 5
by Kira

Posted Oct 9, 2017 on Hotels
Comment from Hotel Management
Oct 12, 2017 by Manager, Hotel Management
Kira, thank you for taking the time to share your rating. Our goal is to provide an excellent experience for every guest, so we always want to know if there is anything we can do to improve your experience as we would love to ensure your complete satisfaction. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Hotel Management