Ratings based on 893 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful accommodations in a historic building

Posted Dec 6, 2017
Pros: History, location, design
Cons: The air-handling noise was very loud and made it hard to sleep.
I really enjoyed the mix of modern amenity and historic preservation.
Comment from Hotel Management
Dec 12, 2017 by Hyatt at The Bellevue, Hotel Management
Thank you for staying with us. We appreciate this feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from marylnd

great hotel —— but not for fam with kids

Posted Nov 29, 2017
facilities /pool not suitable for little kids——not for families whose kids wanna have fun within hotel. otherwise great hotel/ location./ very clean.
Comment from Hotel Management
Nov 30, 2017 by Hyatt at The Bellevue, Hotel Management
We apologize if the pool access within The Sporting Club did not meet your expectations. This concern has been passed along to management. Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from downingtown pa

Awesome

Posted Nov 24, 2017
Awesome and loved the complimentary 2:00pm checkout time. We would stay here again. The staff was extremely helpful and the accommodations were clean.
Comment from Hotel Management
Nov 27, 2017 by Hyatt at The Bellevue, Hotel Management
Thank you for staying with us. We appreciate your loyalty! We hope to see you again very soon.
3 out of 5
by A verified traveler

Blood on sheets

Posted Nov 20, 2017
I think it would have been nicer if it was clean, not under construction. Just not worth the money at all. The hotel architecture is pretty but for 500 a night... Just walk through it.
Comment from Hotel Management
Nov 22, 2017 by Hyatt at The Bellevue, Hotel Management
We apologize for any inconvenience during your stay! We regret to hear that our hotel did not meet your expectations, but we very much appreciate your feedback. Thank you for your time and consideration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Great location. Extremely comfortable room. We had a wonderful stay.
Comment from Hotel Management
Nov 10, 2017 by Hyatt at The Bellevue, Hotel Management
Thank you for your feedback. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from England, UK

Very spacious room!

Posted Nov 1, 2017
Pros: Room size, location, staff!
Cons: Another lift!!
Standard room with 2 queen beds, very very spacious with large bathroom. Unfortunately the view was of a wall 15 feet away, but not the end of the world. Shower is over the bath and no matter how carefully you set the shower curtain, inevitably water leaks onto the floor. Staff were very good, helpful and friendly. The safe was locked on our arrival, but one call to reception and a lady appeared within minutes to rectify the problem; likewise when we were a couple of towels short, one call and the towels were delivered within minutes. Hotel is ideally located downtown, with subway stations close by. Would recommend this hotel to all types of traveller.
Comment from Hotel Management
Nov 6, 2017 by Hyatt at The Bellevue, Hotel Management
Thank you very much for this feedback and for your recommendation! While we are glad to hear that our staff was attentive and kind, we apologize for the inconveniences in our guestroom. These have been passed along to management.
2 out of 5
by A verified traveler from New York

Great customer service, disspointing hotel

Posted Oct 18, 2017
Pros: Interesting history, great staff
Cons: The acoustic separation between guestrooms, and also between guestrooms and the corridor. Also ensure AC units aren't too loud OR too quiet.
Location: Monk's Cafe (amazing beer selection), Sampan (great happy hour)
Overall the stay was nice, and the staff were helpful and understanding. The issue was with the acoustics in the hotel. My room was right across from a house keeping storage room and the door slammed every time the room was accessed, including late at night. My room also had a side door to the next room that was not properly sealed/gasketted, and I could hear my neighbors watching TV until 1AM. The acoustic performance across the door was so poor I could make out words from the TV. I would have turned up AC unit to mask the noise, but even when on high it was silent. Ended up asking for a different room, and the staff was super understanding and accomadating. While my new room was great, I probably will look for a different hotel on my next visit to Philadelphia since it seems like the room quality varies greatly from room to room.
Comment from Hotel Management
Oct 18, 2017 by Hyatt at The Bellevue, Hotel Management
Thank you for this constructive feedback, Adam. While we appreciate your compliments of our staff, we apologize for any inconvenience caused by your first room. Your concern has been passed along to Housekeeping Management and we are investigating the best solutions to avoid this in the future. Thank you very much for your time and consideration!
5 out of 5
Recommended
for Everyone
by A verified traveler from salisbury ,md

within walking distance to sites

Posted Oct 3, 2017
beautiful hotel enjoyed my stay will surely stay there again
Comment from Hotel Management
Nov 14, 2017 by Hyatt at The Bellevue, Hotel Management
Thank you so much for taking the time to give us your feedback! We hope you stay again.
5 out of 5
by Charlotte

This traveler left a rating score only Posted Sep 12, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from jersey shore

Beautiful old ornate hotel

Posted Sep 12, 2017
Pros: It's beautiful and the staff is wonderful
Cons: Room comfort like a ceiling fan and furniture to put clothes away
Location: Shopping, restaurants
I just returned from a short stay at Hyatt Bellevue . It's an absolutely gorgeous hotel in a convenient location. We were able to easily walk to shops, restaurants and even the market place but that was a good distance away. The hotel has parking that you have to pay for but very convenient. The only things we weren't 100% happy with was the lack of storage space in the bedroom. There were No dressers to put your clothes away, or counter space in the bathroom for your toiletries. There was a decorative shelving piece in the bathroom so we took all their decor off to use for our toiletries. We had a room facing the courtyard so we found the room dark even with all the lamps on. A ceiling fan is always a plus but there wasn't one. So as we loved the old historic vibe of this hotel we would have liked some modern comforts in our room.
Comment from Hotel Management
Sep 15, 2017 by Hyatt at The Bellevue, Hotel Management
Thank you so much for choosing us during your visit to Philadelphia, and for providing us with this feedback. We view this as a gift! Your suggestions are very much appreciated by our team and will be shared with Management. If you wish to discuss further please feel free to reach out to us. Have a great weekend!