Ratings based on 1,599 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas

Great hotel! Great views of historical excellence!

Posted Jan 18, 2018
Spent a couple nights here. Wonderful hotel right where you need to be!!
5 out of 5
Recommended
for Everyone
by A verified traveler from DFW

Fun and Relaxing

Posted Jan 15, 2018
Patrick and associate got us checked in expeditiously and in a welcoming up beat fashion. Gabriel and House staff kept our stay comfortable, door personnel were helpful with directions and and pleasant with greetings as we came and went during stay. Kayla and associate got us smoothly checked out including correcting unassigned parking charges (2 rooms on the 8th flr) due to crush of activity night before (Eagles beat Falcons....lobby packed)
Comment from Hotel Management
Jan 18, 2018 by Kayla, Hotel Management
Bob! You are missed already. It was awesome meeting you while you were here. Thanks for being such an awesome guest and let us know when you are coming back.Super Bowl is among us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice design, missing some world class amenities

Posted Jan 13, 2018
Pros: Design, room size and common areas. Helpful reception staff.
Cons: Cleanliness of entrance and carpets in hallways. Grumpy restaurant hostess. Coffee cups at breakfast so big that coffee got cold quickly.
Very nice hotel. The only quibbles I have is that a) there are no coffee making/tea making facilities in the room. I know they have coffee downstairs, but having a nespresso machine in the room (as they do in most good Asian hotels) would be nice so one can wake up before exercising. b) there was no yoga mat as in other Kimpton hotels. c) When will the US hotels start having a light switch for all lights so one doesn't have to run around turning off individual lights d) universal adaptor plugs would be nice for international travelers The front desk staff were very helpful, but the hostess in the restaurant wouldn't seat me in a booth ("those are for larger parties") even though the retaurant was completely empty.
Comment from Hotel Management
Jan 18, 2018 by Kayla, Hotel Management
Thank you so much for taking the time to share some useful feedback. We love feedback. Thank you for your compliments regarding our team and decor. I have shared your feedback in regards to cleanliness and restaurant service to our respective Department managers. We can definitely provide you with a coffeemaker or tea kettle upon any stay. We provide them when they are requested. I'm sorry to hear that we missed a yoga mat in your room.We definitely have them handy as well. I like the green suggestion because we definitely try to save when we can. We will absolutely consider that for the future. All things considered, I truly hope you come back and visit us again. I think we could knock your next stay out of the park.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Fl

Stay in Philly

Posted Jan 9, 2018
Great location. Right in the center of all the historical sites. Nice rooms. Nice people. Will return. Staff went out of their way to make sure our stay was great.
Comment from Hotel Management
Jan 10, 2018 by Kayla, Hotel Management
Danais! It's great to hear that you will be back to visit us. Thanks for hanging out with us and see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Doral

Excellent location

Posted Jan 9, 2018
Convenient, close to historic places and museums, good value
Comment from Hotel Management
Jan 10, 2018 by Kayla, Hotel Management
Carlos, thanks for staying with us at the Monaco Philadelphia. Great to hear that you had the chance to experience one of the Oldest cities. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Glorious!

Posted Jan 8, 2018
Pros: Décor was gorgeous and the staff couldn't do enough for you.
Location: Beautiful location; our room overlooked the Liberty Bell.
Beautiful hotel, outstanding service. Loved everything about it, especially the Saturday night happy hour in the lobby with wine, hot toddies and burning fireplace.
Comment from Hotel Management
Jan 10, 2018 by Kayla, Hotel Management
Wow! Glorious is what we like to hear. Glad you loved your stay. Hopefully we can catch you hanging by the living room again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Staff at hotel is unusually cheerful and friendly. From the moment you walk in you are greeted with smiles. Everyone seems to enjoy being at the Philadelphia Monaco.
Comment from Hotel Management
Jan 10, 2018 by Kayla, Hotel Management
Your review is very much appreciated. We really do enjoy working at the Monaco and we really love having guests like you join our Kimpton family. Thanks for staying!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus

Wonderful team! Wonderful stay!

Posted Jan 7, 2018
Excellent family of staff!! Professional! Kind! Accommodating! Crazy friendly!
Comment from Hotel Management
Jan 7, 2018 by Kayla, Hotel Management
Thanks so much LoriAnn! Your review is appreciated. Thanks for becoming a part of the Kimpton Family. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
Excellent location. Friendly service. Great atmosphere. Clean room.
Comment from Hotel Management
Jan 7, 2018 by Kayla, Hotel Management
Thank you for your 5 out of 5 review! I'm glad to hear that you had an awesome stay. I hope the winter chills did not inconvenience you too much and that you got a chance to try out a hot toddy. Come back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from State College, PA

Great hotel in the heart of everything

Posted Jan 3, 2018
We loved this hotel! The decor was beautiful, the room spotless, and the staff was very friendly and accommodating. The location is perfect for those wanting to explore the Liberty Bell and Independence Hall, both located just steps away.
Comment from Hotel Management
Jan 10, 2018 by Kayla, Hotel Management
Jenni! Great to hear that you loved the hotel. I do agree that Old City gets a lot of action so that I hope that some more fun brings you back through our doors.