Ratings based on 490 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jan 4, 2018
Hotel in the center of town with proximity to transport, shops and key city locations.
Comment from Hotel Management
Jan 4, 2018 by John, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Lantana, Florida

Perfect Hotel, Perfect Location

Posted Dec 28, 2017
This hotel is located in Center City and is within walking distance to almost everything. The view from our window was amazing as we were facing the old courthouse building and the Christmas Village.
Comment from Hotel Management
Dec 31, 2017 by John, Hotel Management
Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Binghamton, NY

100% Satisfied

Posted Dec 22, 2017
Pros: evereything
Cons: nothing
Location: In center city we were close to everything anyone would need whether it be food to stock your full kitchen and any kind of entertainment.
We arrived before 9AM with very wet footwear and were hoping to be able to sit to dry out and store our luggage before the 4PM check in. The clerk found us a room, sent us to breakfast and directed us to a nearby store to purchase new footwear. The room was immaculate and the bed so comfortable. All staff with courteous and professional. Will definitely stay again.
Comment from Hotel Management
Dec 22, 2017 by John, Hotel Management
Thank you for staying with us. I cannot brag enough about my staff. They really make the experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queens MY

Great Christmas - Birthday getaway

Posted Dec 16, 2017
The hotel was centrally located to many beautiful things.... walk to Reading Market, City Hall, St Peter St Paul Church and so many other places
Comment from Hotel Management
Dec 18, 2017 by John, Hotel Management
Thank you so much for staying with us. I am glad your enjoyed your celebrations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Nice hotel in Center City Philadelphia.

Posted Dec 14, 2017
Very nice hotel convenient to everything. We stayed on night so we could visit Temple University. Staff was excellent and our room was clean. Typical top notch Residence Inn . One slight drawback was the sound of the shower from the room above us, which was very noisy at 4:45am! Great stay otherwise.
Comment from Hotel Management
Dec 15, 2017 by John, Hotel Management
Thank you very much for staying with us.
4 out of 5
by Robert

Posted Nov 17, 2017 on Hotels
Comment from Hotel Management
Nov 24, 2017
Thank you for staying with us. Please hurry back.
5 out of 5
by Brian

Simply Perfect

Posted Nov 13, 2017 on Hotels
Our room was great, the hotel was within walking distance of everywhere we were going and we were not bothered by anyone. I could not ask for more I will absolutely be staying here again
Comment from Hotel Management
Nov 15, 2017
Thank you very much for staying. Please hurry back.
3 out of 5
by A verified traveler

Good location, mediocre rooms

Posted Nov 13, 2017
Pros: Location, breakfast.
Cons: See bathroom comments.
This hotel is centrally-located and only about a block away from the Convention Center garage. The 1 bed studio room was just OK. We had a great view of City Hall and a mini fridge. The configuration of the bathroom was odd. The one set of lights in the bathroom didn't work, and there was no way to turn on the fan. The towel rack in the bathroom is also over the toilet- far away from the shower. There was also a fairly constant noise through the walls, that sounded like we were next to plumbing or an air vent. It didn't bother us too much (a little white noise for sleeping), but some people might be bothered by it. Breakfast was pretty good: waffle station, hot food, yogurt, cereal, lots of space to sit. Staff was also very friendly.
Comment from Hotel Management
Nov 14, 2017 by John, Hotel Management
Thank you for staying with us.
4 out of 5
by A verified traveler

Posted Nov 12, 2017 on Hotels
There was a problem with the heating system. After 2 trips by the maintenance staff the problem was resolved.
Comment from Hotel Management
Nov 14, 2017
We do apologize about the heater issue. We are glad that we were able to get that fix. Please visit us again.
4 out of 5
by A verified traveler

Posted Nov 8, 2017 on Hotels
Comment from Hotel Management
Nov 10, 2017
Thank you very much. Hurry back to see us.