Ratings based on 3,718 Verified Reviews

4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Saskatoon, Sask

Nice

Posted Jan 22, 2018
Great location, clean nice hotel!!!!! Friendly staff and a great lounge right in the hotel!! Worth staying if you want to be close to all the history! $20 ride with Uber to all the sports arenas
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Jan 22, 2018
Wonderful and accomodating service minimal charge for upgrade offered. excellent food in the bar coffee and croissants in am (free) were awesome
5 out of 5
Recommended
for Everyone
by A verified traveler from orlando fl

Posted Jan 16, 2018
Had some problems with the condition of the first room. The staff went above and beyond to rectify the situation. Staff always friendly, pleasant and greeted you with a smile and a hello. Leah at the front desk was great. Would stay there again.
Comment from Hotel Management
Jan 18, 2018 by Benoit, Hotel Management
Dear Gary, Thank you for your comments and for choosing us. We apologize again for the miscommunication error at your arrival and we are glad our staff was able to rectify the situation. We look forward to see you again. Regards
4 out of 5
Recommended
for Families
by A verified traveler from NY

Nice staff

Posted Jan 16, 2018
Short stay to enjoy centrally located hotel. Facilities need updating.
Comment from Hotel Management
Jan 18, 2018 by Benoit, Hotel Management
Dear Guest, Thank you for choosing us! We have shared your comments with our team and will make any necessary adjustments. Thank you, Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful location!!

Posted Jan 15, 2018
First time staying....we would definitely recommend it to family & friends. Room comfort was great!! (They do need to leave more cream & sugar for coffee!!)
Comment from Hotel Management
Jan 18, 2018 by Benoit, Hotel Management
Dear Guest, Thank you for staying with us and for your comments! We are glad you liked our room and the in room coffee maker. Please let us know if you need anything during your stay, we will be glad to send more amenities like coffee and cream if needed. Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
Great stay ! Great value and would recommend staying at this hotel. Had the breakfast added and it is a great value
Comment from Hotel Management
Jan 18, 2018 by Benoit, Hotel Management
Dear Guest, Thank you for your comments and for choosing us! We are glad you liked our breakfast offers and the restaurant team. We look forward to see you again Regards
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2018
We have been here multiple times. Staff is great.
Comment from Hotel Management
Jan 18, 2018 by Benoit, Hotel Management
Dear Guest, Thank you for coming back again and again! This is the best reward for us! Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great boutique hotel in Center City Philadelphia

Posted Jan 14, 2018
You’ll feel welcomed walking through the doors. Friendly staff and comfortable accommodations .
Comment from Hotel Management
Jan 18, 2018 by Benoit, Hotel Management
Dear Rox, Thank you for your comments, we are glad you felt welcome and enjoyed your stay with us. We look forward to see you again. Regards
5 out of 5
Recommended
for Families
by A verified traveler from Claifornia

Good service

Posted Jan 8, 2018
Pros: Close to city center and parks
Location: close to the city hall and sightseeing places.
The room was clean and service was excellent. The bell service and front desk tell us where is the best place to eat and visit with maps and panphlets.
Comment from Hotel Management
Jan 9, 2018 by Benoit, Hotel Management
Dear Mary, Thank you for your comments! We are indeed in the best neighborhood to get around the city. See you for your next visit! Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in center of everything

Posted Jan 6, 2018
Not only is the hotel beautiful, but every single person who works there that we interacted with was overly nice and extremely professional.
Comment from Hotel Management
Jan 7, 2018 by Benoit, Hotel Management
Dear Guest, Thank you very much for recognizing our staff. Those comments keep providing great recognition for them and keep the spirit of the team high. Regards