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Get an overview of this hotelFamily-friendly hotel with full-service spa and free breakfast

Location

This family-friendly Rust hotel is within 3 mi (5 km) of Europa-Park and Funny-World. Kempferhof Golf Club and Wurth Museum are also within 20 mi (32 km).

Hotel Features

Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 120 rooms offer free WiFi, flat-screen TVs with satellite channels, and hair dryers. Guests will also find phones and desks.

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar

Europa-Park-Strasse 4/6 Rust BW 77977

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar features a health club and a sauna. Dining options at the hotel include a restaurant and a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. High-speed wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and spa services. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Europa-Park Erlebnis-Resort, Hotel Castillo Alcazar is a smoke-free property.

  • Outdoor seasonal pool 
  • Children's pool 
  • Sauna 
  • Free breakfast 
  • Babysitting or childcare (surcharge) 
  • Coffee shop or café 
  • Bar/lounge 
  • Restaurant 
  • Conference space 
  • Safe-deposit box at front desk 
  • Multilingual staff 
  • 24-hour front desk 
  • Hair salon 
  • ATM/banking 
  • Gift shops or newsstand 
  • Shopping on site 
  • Dry cleaning/laundry service 
  • Babysitting or childcare 
  • Arcade/game room 
  • Elevator/lift 
  • Business center 
  • Wedding services 
  • Smoke-free property 
  • Full-service spa 
  • Health club 
  • Tours/ticket assistance 
  • Total number of rooms - 120 
  • Number of floors - 9 
  • One meeting room 
  • Luggage storage 
  • Free self parking 
  • Airport transportation (surcharge) 
  • Spa services on site 
  • Express check-out 
  • Free WiFi 
  • Year Built 1999 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Children's pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Cribs/infant beds (surcharge) 
  • Free WiFi 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Desk 
  • Flat-panel TV 

Where to Eat

Guests are offered a complimentary buffet breakfast.

Castillo - This buffet restaurant serves dinner only.

Buena Visa Club - Onsite bar.

Nearby Things to Do

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snorkeling nearby 
  • Bicycle rentals nearby 
  • Scooter/moped rentals nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Playground on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time ends at midnight

Check-in time starts at 3:30 PM

Special check-in instructions:

The check-in location differs from the property location. To check in, go to El Andaluz
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.
Europa-Park is open March 19-November 6, 2016 and November 26, 2016-January 8, 2017. Closing dates are November 7-25, 2016 and January 9-March 31, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets allowed for an extra charge of EUR 13 per pet, per night
  • Dogs and cats only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

It is this hotel's policy to reserve the right to place guests into room types according to the number of full-paying guests and age of children.

Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 1.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: EUR 13 per pet, per night
  • Crib (infant bed) fee: EUR 6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Castillo Alcazar
  • Castillo Europa-Park
  • Europa-Park Castillo
  • Europa-Park Erlebnis-Resort Castillo Alcazar
  • Europa-Park Erlebnis-Resort Castillo Alcazar Rust
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar
  • Europa-Park Erlebnis-Resort Hotel Castillo Alcazar Rust
  • Hotel Alcazar Europa-Park
  • Hotel Castillo Alcazar
  • Hotel Castillo Alcazar Europa-Park

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Early EuropaPark Entry Promotion

Book a stay in any room or rate category for travel anytime and receive daily early admission (30 minutes prior to regular park opening hours) to EuropaPark via special entrance.

Guests must have a valid EuropaPark ticket to enter park. Details at check-in. Valid anytime, subject to availability. Other restrictions may apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.


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