Ratings based on 1,524 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Nice hotel, close to the beach

Posted Sep 5, 2017
This resort was very nice and quiet. I loved the 5 different pools and all the amenities it offered. The restaurants are great and reasonable. Loved the happy hour drinks. Kids may get a little bored as it is more suitable for a relaxed vacation although it has kids activities and 5 pools. The beach is right behind the hotel, so it is very convenient. There isn't much to do in the island and everything closes very early, but if you leave the island there are plenty to do. The Sanibel Outlet Mall is a must. Lots of sales at every store. Will return very soon with the entire family :)
Comment from Hotel Management
Sep 5, 2017 by Director of Guest Services, Hotel Management
We greatly appreciate the wonderful review, however, our property is located in New Orleans. Our dedicated team would be happy to accommodate your next family vacation!
5 out of 5
Recommended
for Everyone
by A verified traveler from Grand Rapids, MI

Nice place, great staff

Posted Sep 4, 2017
Pros: Staff, downstairs bar, room size
Cons: Toilet positioned in such a way that you couldn't put the seat up without holding it. Water in shower not hot enough. Can't adjust air con direction
Nice facility, great staff, pool and fitness center were very nice and convenient. Would definitely stay there again.
Comment from Hotel Management
Sep 5, 2017 by Director of Guest Services, Hotel Management
Thank you for taking the time to acknowledge our successes, in location, service, and amenities, and bring this concern to our attention. We truly appreciate your business and feedback, and hope to serve you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from louisiana

Very nice hotel in the CBD

Posted Sep 4, 2017
This hotel is always great to stay ... great staff always makes you feel welcome. Great restaurant Within walking distance of superdome / smoothie king center and other eateries/attractions
Comment from Hotel Management
Sep 5, 2017 by Director of Guest Services, Hotel Management
We're so grateful for your kind comments and loyalty! Your experience is exactly what we strive to provide, and guest recognition is the nest reward for our efforts!
5 out of 5
Recommended
for Everyone
by A verified traveler from Madison MS

Very nice hotel! A hidden jewel.

Posted Sep 3, 2017
Pros: Price, clean and upgraded.
Cons: nothing
Location: We went to a Saints football game and only an eight minute walk. We also walked to Quarter for some fun!! Also lots of shopping.
I'm glad we discovered this hotel in New Orleans! It is in the perfect location. A short walk to the Quarter, many restaurants and the Superdome! In the past we have stayed in the Hyatt across the street but not any more. This hotel is very nice, clean and upgraded. Staff were very friendly and helpful. Parking is attached to the hotel and makes for a easy in and out. The best thing is the price; one quarter of the Hyatt!!!
Comment from Hotel Management
Sep 5, 2017 by Director of Guest Services, Hotel Management
Thank you kindly for taking the time to share your wonderful experience. We take great pride in providing a memorable experience, and guest recognition is the best reward for our efforts! Smiling faces eagerly await your return!
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Stay

Posted Sep 3, 2017
Nice Hotel with large room with refrigerator and microwave which I thought was very convenient. I would stay here again.
Comment from Hotel Management
Sep 5, 2017 by Director of Guest Services, Hotel Management
We're so glad you enjoyed our convenient amenities, and honored to have earned your loyalty! We truly look forward to serving you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from los ankes

Posted Aug 30, 2017
Hotel receptionist lets us check in early ạt 1pm. Nice view from the room
Comment from Hotel Management
Sep 1, 2017 by Director of Guest Services, Hotel Management
We're so pleased we were able to accommodate an early check in and you enjoyed the great view! Please come back to see us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
This hotel is walking distance to the Super Dome and Bourbon St. The room is spacious, but the bathroom is small. Fridge and microwave in every room is a huge plus. The balcony is nice. My room overlooked the rooftop pool.
Comment from Hotel Management
Aug 31, 2017 by Director of Guest Services, Hotel Management
Thank you kindly for acknowledging our great location in the heart of downtown, convenient amenities, and spectacular views! We truly value your business and hope to serve you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis

Close to everything!

Posted Aug 30, 2017
We've been to NOLA several times and this was one of our best hotel stays. A quick walk to the French Quarter and everything else. Comfy and clean room with a balcony, fridge, and microwave. Excellent staff. Parking wasn't cheap (although there are cheaper options right there). Small pool and no hot tub, but you're not in NOLA for the swimming!
Comment from Hotel Management
Aug 31, 2017 by Director of Guest Services, Hotel Management
We greatly appreciate you taking the time to share your wonderful experience! We're so pleased you enjoyed our convenient location and amenities, as well as our dedication to service and spectacular views. Please come back to see us again soon!
4 out of 5
by A verified traveler from Charlotte, NC

Posted Aug 23, 2017
It was a pleasant stay for the price. The rooms were clean and the bed was comfortable but I didn't enjoy the pillows.
Comment from Hotel Management
Aug 24, 2017 by Director of Guest Services, Hotel Management
We're so pleased you found value in our hotel! Thank you kindly for acknowledging our dedication to cleanliness and comfort. Please come back to visit again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent!

Posted Aug 15, 2017
Great staff close to everything and comfortable Will go again if in nola
Comment from Hotel Management
Aug 16, 2017 by Asst Director of Guest Services, Hotel Management
Thank you kindly for taking the time to review our hotel, we greatly appreciate your business and hope to serve you again in the future!