Ratings based on 2,041 Verified Reviews

4.0 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

First time traveler to NOLA & I will be returning

Posted Sep 1, 2017
I loved the location of this hotel. It's perfect! Right on the outskirts of the French Quarter, right by all of the shops, a minute walk to Canal St where the majority of the trolleys are and in walking distance of everything! The only think that would have made this hotel perfect was if there was a fridge in the room, but we made do with the ice bucket since NOLA was smoldering hot and humid when we arrived. There was so much to do and see which is why I would not mind going again!
Comment from Hotel Management
Sep 3, 2017 by Front Office, Hotel Management
Hello, Thank you for your recent stay and we were glad to hear you were able to enjoy the city. Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
The staff was awesome! The location is amazing. It's the perfect place to stay when visiting New Orleans.
Comment from Hotel Management
Aug 30, 2017 by Front Office, Hotel Management
Hello, Thank you for the great review of our hotel and staff and we hope to see you again at The Royal St. Charles Hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from Donaldsonville, La

Posted Aug 20, 2017
Room was very clean, noise level in the facility was perfect, closeness to everything was a good factor also.
Comment from Hotel Management
Aug 30, 2017 by Front Office, Hotel Management
Hi David, Thanks for your recent stay, we are glad you enjoyed the location of the hotel as well. Thank you for the 5 star review and hope you are able to stay with us again in the future. Front Office
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2017
Had a great time. Close to bourbon street. Walking distance
Comment from Hotel Management
Aug 30, 2017 by Front Office, Hotel Management
Hello, We are so glad to hear you had a great time and was able to take advantage of our great location. We hope to see you again soon at The Royal St. Charles Hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Aug 17, 2017
Great location, nice staff, very uncomfortable beds
Comment from Hotel Management
Aug 30, 2017 by Front Office, Hotel Management
Thank you for your recent stay and we hope you will stay with us again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 6, 2017
Hotel was clean, staff was very friendly one of the more cost friendly hotels in the French Quarter.
Comment from Hotel Management
Aug 8, 2017 by Front Office, Hotel Management
Hello, Thank you for this great feedback! This will allow us to enhance the experience at our property The Royal St. Charles. Please let us know of any opportunities to make your stay better in the future. Michelle Front Office
5 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, PA

Nice hotel close to Bourbo street and french quart

Posted Jul 25, 2017
My only issue was house keeping did not come to clean my room until after 3pm, I was hoping they would clean the room while I was gone. I left my room all morning as early as 9am. So I declined housekeeping because I needed to take a nap.
Comment from Hotel Management
Jul 29, 2017 by Front office, Hotel Management
Hi Jules, Thank you for the 5 start review even though housekeeping wasn't able to clean your room earlier. There are times when the hotel is sold out where it may take them longer to each room, but we will definitely mention this to Housekeeping.
4 out of 5
Recommended
for Everyone
by A verified traveler from Big Island

Posted Jul 23, 2017
Check-in was accommodating since I arrived at 9am traveling from Hawaii. There was a room available and was able to check in early rather than at check in time. Staff was friendly and inviting.
Comment from Hotel Management
Jul 29, 2017 by Front office, Hotel Management
Hello Jentz, So glad the staff was able to accommodate you by checking you in early. We realize a lot of our guest have been traveling long periods of time so we like to get them comfortable as soon as possible. Thank you, Michelle Front Office
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Good location

Posted Jul 18, 2017
It was my first time in New Orleans and I made the right choice with this hotel. The hotel is next to French Quarters and away from all the noise. It was very easy to walk to French Quarters and the street car station was right next to hotel. Posts of restaurants and stores next to hotel. It would be nice to have much cleaner room. Housekeeping was cleaning my room every other day. The floor wasn't really vacuumed and sink was not cleaned. Overall hotel is ok to be next to party and have affordable price.
4 out of 5
Recommended
for Other
by A verified traveler from Los Angeles

Friendliest Staff in the Big Easy

Posted Jul 12, 2017
Pros: I love that it's less than a 10 minute walk from the French Quarter. The staff is very friendly and makes you feel at home. Also clean and cool decor.
Cons: Different sinks in the bathrooms that make the water drain normally would be my #1 thing to change. Also more outlets by the beds.
Location: It's so close to the French Quarter and there is SO much to do there.
My friend I was traveling with initially found this hotel because we we're looking for a budget-friendly hotel that was close to the French Quarter and had a secure valet garage. I was helping her move into a new place in a different state, so she had a lot of her belongings in her car and we needed to make sure it would all be safe overnight. Her stuff ended up being totally safe and completely untouched, as expected. But wow, was this place a gem for young people on a budget, but still looking for a quality stay in New Orleans. The hotel was easy to find and the staff was as nice as can be. The manager at the check-in desk was so kind. She even wished us a good time before we went out for the night and remembered us when we got back. It made us feel at home. The doorman was also very friendly and gave us very clear, concise directions for getting to Cafe Du Monte. The overall decor was very cool and seemed like it was newly renovated. The room wasn't perfect though. There weren't many outlets near the bed for easy overnight phone-charging, but I suppose that's just a problem for millennials. Also, the water in the sink went down VERY slowly, but it wasn't because of the drain, it was because the shape of the sink was not angled properly for the water to make its way to the drain. If you can get past those little details, I totally suggest staying here. Also they provided us with two free drink tickets to get our night started right!
Comment from Hotel Management
Jul 14, 2017 by Front Office, Hotel Management
Hi Jade, I am so glad to hear you had a great stay!!! I believe Miss Donna is the one you are speaking of and I will defiantly pass this on to her. Sorry about not having enough outlets that's something I will speak with Engineering about to see what we can do. I hope yall can come back and stay with us again! Michelle Front Office Manager