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Looks dated from the outside, but rooms are recently renovated. Great shower and bathroom. Staff are friendly and helpful. Near Gosford and Erina shopping mall. Many beaches nearby. Gosford RSL 4 minutes away.
The room is not very big but it is clean and tidy. The colour of the room is nice. It has a long table, netflix, free wifi, free parking , clean bath towels and the size of the bathroom is good. Overall, it is above average and the price is reasonable.
The unit has been recently refurbished and was really comfortable, quiet and the bathroom roomy and with a good shower. Staff very friendly and keen to assist. Would recommend and stay again
Verified traveler
Stayed 1 night in Nov 2023
Response from Soriah on Nov 27, 2023
Hi!Thank you for your great review, we are very glad to hear you enjoyed your stay with us. We hope to see you again soon on your next travel through Gosford.Kind regards,Reception
10/10 Excellent
Shannon
Oct 15, 2023
Shannon
Stayed 1 night in Oct 2023
Response from Soriah on Nov 27, 2023
Hi Shannon,We are glad to see you enjoyed your stay. We hope to see you again in the holiday season or in the new year! Kind regards,Reception.
8/10 Good
Andrew
Traveled with partner
Sep 10, 2023
Liked: Cleanliness, staff & service
The room was great. But the parking was on the tight side.
Andrew
Stayed 2 nights in Sep 2023
Response from Soriah on Sep 11, 2023
Hi Andrew,Thank you for the review, we are glad to hear you enjoyed your stay!As for parking, it can be tight when we are fully booked, we try to let people only keep 1 car per room in the parking space so getting in and out is easier as people leave at different times, perhaps we will look into owning street parking for the busier days :)We hope to see you again soon.Kind regards,Reception.
10/10 Excellent
Darrel
Sep 2, 2023
Darrel
Stayed 1 night in Sep 2023
Response from Soriah on Sep 11, 2023
Hi Darrel,Thanks for your feedback, We really appreciate and we hope to see you again :) Kind regards,Reception
Staff very friendly and helpful. Room very recently renovated, felt crisp and clean
Rob
Stayed 1 night in May 2023
Response from Hotel Manager on May 30, 2023
Thank you for your review we are glad you enjoyed your stay, we hope to see you again in the near future
2/10 Terrible
Jennifer
Traveled with family
Apr 2, 2023
Disliked: Staff & service
When we arrived the property was under renovation and closed! Luckily Wamberal Seasude Gardens Retreat took us in fir the night and it was a great hotel. We received a refund from last minute.com when I explained what happened and they were very helpful and understanding. Communication issues somewhere here though ?
I booked this Motor Inn solely on its looks. I love the retro vibe and wasn’t disappointed. Michelle at the front desk made it even a better experience, what a delightful Human. The room was clean and the bed was very comfortable. I heard there was to be some Reno’s to this beauty of an Inn, hope they keeps its retro charm, it’s the biggest draw card.
Louise
Stayed 1 night in Feb 2023
Response from Peter on Feb 15, 2023
Thank you for reviewing the Palms. Yes renovations begin 20.02.2023 and hopefully by mid May we will be back in business.RegardsGosford Palms
Staff were all very friendly. Room was exactly as described and was really close to lots of food options and the centre of the city, without feeling like it. Very good location.
Elise
Response from Peter on Feb 15, 2023
Thank you for your review. Trust you will visit us again soon.RegardsGosford Palms
Great stay. Staff made it very easy. The property was exactly what we were after
Alana
Stayed 1 night in Jan 2023
Response from Michelle on Jan 17, 2023
Hi Alana,Thank you for the great review :)It was our pleasure having you stay with us at Gosford Palms, we hope to see you again in the future.Regards Michelle & Team
Clean perfect for a night or two.
The sailing boat club further away for dinner was excellent if you fancy wandering near by
Sophie
Response from Soriah on Nov 27, 2023
Hi Sophie! Thank you for your kind review. We are glad to hear you enjoyed your stay and the coastal area of Gosford. We hope to see you again soon on your travels!Kind regards,Reception.
Friendly staff, the ladies are very helpful n friendly they go out their way to help any request
Don
Stayed 2 nights in Nov 2022
Response from Michelle on Nov 29, 2022
Thank you Don we hope to see you again one day.Kind Regards Michelle & Team
4/10 Poor
Amanda
Traveled with partner
Nov 5, 2022
Disliked: Staff & service
We picked it for location ( k’s from CBD) and photographs on wotif. But it was much longer than advertised to get to CBD or any shops / restaurants and photos of the property are deceiving. It was clean and not that bad for one night.
The Staff are lovely here. Our room was fine for a short visit. We were only 5 min drive to the Leagues Club so it was very handy. It was nice and quiet.
TRUDI
Stayed 1 night in Oct 2022
Response from Michelle on Nov 1, 2022
Hi Trudi, We are so happy that you enjoyed your stay with us at the Gosford Palms.Kind Regards Michelle & Team
Easy to get to; comfortable bed and room was clean and a decent size.
Staff who greeted us was very friendly.
A few minor issues like the toilet seat wobbled a lot, the shower head needed tightening and hot water was very hot.
Our car park was taken by someone else one night which left us no p[ark so might suggest numbering the car parking to each room.
Deborah
Stayed 2 nights in Sep 2022
Response from Michelle on Sep 19, 2022
Hi Deborah, Glad to hear you enjoyed your stay with us at Gosford Palms.Thank you for your feedback on the carpark, I will speak to head office and pass on your suggestion. The other minor problems have been rectified :)Kind RegardsMichelle & Team
Extremely efficient friendly customer service and modern clean updated property. Great location with restaurants, shops & stadium within walking distance. Thanks for the fantastic hospitality at Gosford Palms.
Belinda
Stayed 1 night in Jul 2022
Response from Michelle on Jul 17, 2022
Thank you for the great review :) We are elated that you enjoyed your stay with us at Gosford Palms. We look forward to seeing you again in the future.
Kind Regards
Michelle
Comfortable and spacious room. Quiet convenient location.
Terry
Stayed 2 nights in Jun 2022
Response from Michelle on Jul 17, 2022
We are so glad that you enjoyed your stay with us at Gosford Palms. Thank you for your review, we look forward to seeing you again.
Kind Regards
Michelle
Comfortable and convenient to downtown area, waterfront, and not far from station. Price was expensive because of upcoming race day, wet towels not replaced after first day, no one in office on checkout.
Anthony
Stayed 2 nights in May 2022
Response from Michelle on Jul 17, 2022
Thank you for your review, we look forward to seeing you again in the future :)
Kind Regards
Michelle