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Reviews of Gosford Palms Motor Inn

3.5 out of 5
Gosford Palms Motor Inn
7-9 Moore Street, West Gosford, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 291 out of 577 reviews" "
Rating 8 - Good. 226 out of 577 reviews" "
Rating 6 - Okay. 44 out of 577 reviews" "
Rating 4 - Poor. 13 out of 577 reviews" "
Rating 2 - Terrible. 3 out of 577 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cherylyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Soriah on Mar 6, 2024
Thanks for the great review Cherylyn, we hope to see you again soon!Kind regards,

8/10 Good

Helen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks dated from the outside, but rooms are recently renovated. Great shower and bathroom. Staff are friendly and helpful. Near Gosford and Erina shopping mall. Many beaches nearby. Gosford RSL 4 minutes away.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kawaljit kaur

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Ka po serina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not very big but it is clean and tidy. The colour of the room is nice. It has a long table, netflix, free wifi, free parking , clean bath towels and the size of the bathroom is good. Overall, it is above average and the price is reasonable.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
The unit has been recently refurbished and was really comfortable, quiet and the bathroom roomy and with a good shower. Staff very friendly and keen to assist. Would recommend and stay again
Stayed 1 night in Nov 2023
Response from Soriah on Nov 27, 2023
Hi!Thank you for your great review, we are very glad to hear you enjoyed your stay with us. We hope to see you again soon on your next travel through Gosford.Kind regards,Reception

10/10 Excellent

Shannon

Stayed 1 night in Oct 2023
Response from Soriah on Nov 27, 2023
Hi Shannon,We are glad to see you enjoyed your stay. We hope to see you again in the holiday season or in the new year! Kind regards,Reception.

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
The room was great. But the parking was on the tight side.
Stayed 2 nights in Sep 2023
Response from Soriah on Sep 11, 2023
Hi Andrew,Thank you for the review, we are glad to hear you enjoyed your stay!As for parking, it can be tight when we are fully booked, we try to let people only keep 1 car per room in the parking space so getting in and out is easier as people leave at different times, perhaps we will look into owning street parking for the busier days :)We hope to see you again soon.Kind regards,Reception.

10/10 Excellent

Darrel

Stayed 1 night in Sep 2023
Response from Soriah on Sep 11, 2023
Hi Darrel,Thanks for your feedback, We really appreciate and we hope to see you again :) Kind regards,Reception

8/10 Good

Kerrie-lee

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very much appreciated the late check out. Very friendly staff. Comfortable bed and spacious bathroom. Convenient location.
Stayed 1 night in Jun 2023
Response from Reception on Jul 9, 2023
Hi Kerrie-Lee!We appreciate your rating and positive feedback. We hope to see you again soon!Kind Regards

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
was the perfect place to stay in Gosford :)
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 20, 2023
Thank you for your feedbackwe are glad you enjoyed your stay and we look forward to seeing you in the near future

10/10 Excellent

R J

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay with family in family unit
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 6, 2023
Thank you for your feedback

4/10 Poor

Jason

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2023
Response from Hotel Manager on Jun 7, 2023
Hi Jasonwe are sorry you didnt seem to enjoy your stay, could you please give some more feedback so we can work on rectifying these issues

10/10 Excellent

Skye

Stayed 1 night in Jun 2023
Response from Reception on Jul 9, 2023
Hi Skye,We appreciate your rating and hope to see you again soon!Kind Regards,Reception.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good sized room
Stayed 1 night in May 2023
Response from Hotel Manager on May 30, 2023
Thank you we are glad you enjoyed your stay we hope to see you again in the near future

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful. Room very recently renovated, felt crisp and clean
Stayed 1 night in May 2023
Response from Hotel Manager on May 30, 2023
Thank you for your review we are glad you enjoyed your stay, we hope to see you again in the near future

2/10 Terrible

Jennifer

Traveled with family
Disliked: Staff & service
When we arrived the property was under renovation and closed! Luckily Wamberal Seasude Gardens Retreat took us in fir the night and it was a great hotel. We received a refund from last minute.com when I explained what happened and they were very helpful and understanding. Communication issues somewhere here though ?
Stayed 1 night in Apr 2023

10/10 Excellent

Max

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, spacious room
Stayed 2 nights in Feb 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient location. Room a bit tired and in need of refurb. Electronic room keys unreliable. Ok for the price. Staff very friendly.
Stayed 2 nights in Feb 2023
Response from Peter on Feb 15, 2023
Thank you for the review.

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this Motor Inn solely on its looks. I love the retro vibe and wasn’t disappointed. Michelle at the front desk made it even a better experience, what a delightful Human. The room was clean and the bed was very comfortable. I heard there was to be some Reno’s to this beauty of an Inn, hope they keeps its retro charm, it’s the biggest draw card.
Stayed 1 night in Feb 2023
Response from Peter on Feb 15, 2023
Thank you for reviewing the Palms. Yes renovations begin 20.02.2023 and hopefully by mid May we will be back in business.RegardsGosford Palms

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jan 2023
Response from Peter on Feb 15, 2023
Thank you for your thoughts and amazing marks. It made our day.RegardsGosford Resort

8/10 Good

Elise

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly. Room was exactly as described and was really close to lots of food options and the centre of the city, without feeling like it. Very good location.
Response from Peter on Feb 15, 2023
Thank you for your review. Trust you will visit us again soon.RegardsGosford Palms

10/10 Excellent

Alana

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great stay. Staff made it very easy. The property was exactly what we were after
Stayed 1 night in Jan 2023
Response from Michelle on Jan 17, 2023
Hi Alana,Thank you for the great review :)It was our pleasure having you stay with us at Gosford Palms, we hope to see you again in the future.Regards Michelle & Team

10/10 Excellent

Sophie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean perfect for a night or two. The sailing boat club further away for dinner was excellent if you fancy wandering near by
Response from Soriah on Nov 27, 2023
Hi Sophie! Thank you for your kind review. We are glad to hear you enjoyed your stay and the coastal area of Gosford. We hope to see you again soon on your travels!Kind regards,Reception.

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 2 nights in Dec 2022
Response from Michelle on Dec 31, 2022
Thank You :) We look forward to seeing you again.Regards Michelle & Team

6/10 Okay

Neal

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022
Response from Michelle on Dec 24, 2022
Thank You Neal :)Regards Michelle & Team

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet spacious and comfortable staff pleasant and keen to help in a handy location with easy access to the main road. Enjoyed the visit.
Stayed 1 night in Dec 2022
Response from Michelle on Dec 17, 2022
Thank you Steven :)Glad that you enjoyed your stayKind Regards Michelle & Team

6/10 Okay

Kimberly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quiet area, clean rooms.
Response from Michelle on Dec 17, 2022
Thank you for your review :)Kind Regards Michelle & Team

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy, central well appointed
Response from Michelle on Dec 5, 2022
Thank you Matthew glad that you enjoyed your stay. see you next time.Reghards Michelle

8/10 Good

Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, the ladies are very helpful n friendly they go out their way to help any request
Stayed 2 nights in Nov 2022
Response from Michelle on Nov 29, 2022
Thank you Don we hope to see you again one day.Kind Regards Michelle & Team

4/10 Poor

Amanda

Traveled with partner
Disliked: Staff & service
We picked it for location ( k’s from CBD) and photographs on wotif. But it was much longer than advertised to get to CBD or any shops / restaurants and photos of the property are deceiving. It was clean and not that bad for one night.

8/10 Good

TRUDI, ULLADULLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff are lovely here. Our room was fine for a short visit. We were only 5 min drive to the Leagues Club so it was very handy. It was nice and quiet.
Stayed 1 night in Oct 2022
Response from Michelle on Nov 1, 2022
Hi Trudi, We are so happy that you enjoyed your stay with us at the Gosford Palms.Kind Regards Michelle & Team

10/10 Excellent

narelle

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Michelle on Oct 2, 2022
Thank You Narelle :)

10/10 Excellent

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Sep 2022
Response from Michelle on Sep 27, 2022
Thank you Alice :)

8/10 Good

Christina, Cairns

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple yet comfortable accommodation, very accommodating staff. A little noise around the car park which is to be expected with a motel set up.
Stayed 2 nights in Sep 2022
Response from Michelle on Nov 1, 2022
Thank you Christina we hope to have you stay with us again.RegardsMichelle & Team

8/10 Good

Liz

Liked: Cleanliness
Stayed 1 night in Sep 2022

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and roomy. Quiet location. Lovely check in staff.
Stayed 2 nights in Sep 2022
Response from Michelle on Sep 24, 2022
Thank you Anne :) We are glad that you enjoyed your stay with us at Gosford Palms and hope to see you again in the future.Kind Regards Michelle & Team

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to; comfortable bed and room was clean and a decent size. Staff who greeted us was very friendly. A few minor issues like the toilet seat wobbled a lot, the shower head needed tightening and hot water was very hot. Our car park was taken by someone else one night which left us no p[ark so might suggest numbering the car parking to each room.
Stayed 2 nights in Sep 2022
Response from Michelle on Sep 19, 2022
Hi Deborah, Glad to hear you enjoyed your stay with us at Gosford Palms.Thank you for your feedback on the carpark, I will speak to head office and pass on your suggestion. The other minor problems have been rectified :)Kind RegardsMichelle & Team

8/10 Good

Kerry

Stayed 1 night in Sep 2022
Response from Michelle on Sep 19, 2022
Thanks Kerry :)

8/10 Good

VIKRAMJEET

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2022
Response from Michelle on Aug 16, 2022
Thank You :)

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. Location is great. Will stay there again.
Stayed 3 nights in Aug 2022
Response from Michelle on Aug 10, 2022
Hi Debbie :) Great to hear that you enjoyed your stay with us. We hope to see you again one day. Kind Regards Michelle

8/10 Good

trudiann

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff were lovely and friendly. Property a bit out dated but clean and tidy. A bit noisy with other people staying. Otherwise ok for a night stay
Stayed 1 night in Jul 2022
Response from Michelle on Aug 2, 2022
Hi Trudiann, Thank you :) We are currently working on upgrading the property, we hope to see you again in the future. Kind Regards Michelle

10/10 Excellent

Belinda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely efficient friendly customer service and modern clean updated property. Great location with restaurants, shops & stadium within walking distance. Thanks for the fantastic hospitality at Gosford Palms.
Stayed 1 night in Jul 2022
Response from Michelle on Jul 17, 2022
Thank you for the great review :) We are elated that you enjoyed your stay with us at Gosford Palms. We look forward to seeing you again in the future. Kind Regards Michelle

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and spacious room. Quiet convenient location.
Stayed 2 nights in Jun 2022
Response from Michelle on Jul 17, 2022
We are so glad that you enjoyed your stay with us at Gosford Palms. Thank you for your review, we look forward to seeing you again. Kind Regards Michelle

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Help from reception on leaving and paying account.
Stayed 1 night in Jul 2022
Response from Michelle on Jul 17, 2022
Thank you :) We look forward to seeing you again Kind Regards Michelle

8/10 Good

Julia

Stayed 2 nights in Jun 2022
Response from Michelle on Jul 17, 2022
Thank you Regards Michelle

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refitted rooms. A/C was temperamental
Stayed 2 nights in May 2022
Response from Michelle on Jul 17, 2022
Thank you for your review :) We look foward to seeing you again in the future. Kind Regards Michelle

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Comfortable and convenient to downtown area, waterfront, and not far from station. Price was expensive because of upcoming race day, wet towels not replaced after first day, no one in office on checkout.
Stayed 2 nights in May 2022
Response from Michelle on Jul 17, 2022
Thank you for your review, we look forward to seeing you again in the future :) Kind Regards Michelle

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022