Ratings based on 11 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
Posted May 29, 2017 on Hotels
Will not stay here again for sure. Bad room and not as seen in website Over prize
for Everyoneby A verified traveler
Budget and actual standard hotelPosted Sep 11, 2015
It's a great hotel with perfect location, staffs have good manners and etiquettes. We recommend this place to stay in New Delhi.
for Everyoneby A verified traveler from Haryana
Wonderful HotelPosted Aug 18, 2014
Great location; warm and welcoming receptionists; helpful staff and some delicious food is what made my stay at Hotel Rupam an overwhelming experience. Next time around I shall surely be here with my family. Truly recommended.
for Everyoneby Sara from NSW, Australia
Nice place to start withPosted Apr 25, 2014
Pros: Breakfast was great!
Hotel Rupam turned out to be a good budget hotel. The hotel guaranteed safety with clean & tidy bathrooms filled with toiletries. Breakfast was great. Our room was quite & we found the staff to be hospitable and co-operative. This hotel is few minutes away from the nearest Metro station, easy access to the city center & other sights. The arranged pick up from the airport was a great idea, we were picked up accordingly. The in-house travel desk was helpful too with arranging city tours & other trips outside Delhi. A very good experience in India when helpful people around!!
by lokesh from delhi
it is ok type hotelPosted Dec 10, 2013 on Hotels
It is an ok type hotel centrally located and food is of good quality rooms are good with good service
by R from Canada
Not badPosted Sep 15, 2013 on Hotels
Situated in a very busy hard to find location . Found it overpriced. Cleanliness was ok but felt that the covers of comforters were not being changed after guests leave because they looked used and not washed.Hotel looked cramped and also guests across our room were smoking in the room.
Comment from Hotel Management
Jun 21, 2014 by Singh, Hotel Management
Greetings!!! We are located strategically at a very Good Location just 5 minutes walk to Karol bagh metro station and a road parallel to the Main Pusa Road, sometimes the taxi drivers make it hard to find the place and pretend they don't know the location and try to take to other hotel from where they get commissions. We take the utmost care that our guest are given best services we do not allow our housekeeping staff to re-use the linen, incase you felt it was re-used then you could have informed us and action could have been taken right away.
for Everyoneby Smriti from India
Best htoel at this price, loved the stayPosted Aug 4, 2013
Pros: Location, infra, food, service
Location: good, walking distance to metro station.
I read good reviews about the hotel but still I was a bit skeptical when I booked it. But, I am glad I did. The hotel is really comfortable. The good points are: 1. The location is very good. Its walking distance to the metro station, yet not noisy. 2.Rooms have adequate space. The deluxe room I took had good furniture and fulfilled all requirements. Best thing- Wifi speed was awesome! 3. Hotel staff is very polite and extremely competent. All credit goes to the hotel owner, who makes sure that you are well served throughout your stay and will go out of the way to make your experience amazing. He takes personal interest in the well-put of all the guests. 4.Food is amazing. I tried their buffet breakfast, Indian lunch as well as Chinese in dinner once and the taste and quality of food was impeccable every time. 5. Service is very good. Check in and check out were totally hassle free. All in all, I found it one of the best hotels in the area in this price range. Needless to say it is going to my choice in future as well.
by A verified traveler
Posted Jul 19, 2013 on Hotels
Loud and dirty.Posted Apr 6, 2017 on Hotels
Booked this hotel thinking it was close to attractions and it had a high rating but I was disappointed. First night our room was missing a window so the noise was super high. Even after we changed you can hear the street clearly even late night, this is Delhi so everyone is bumping their horns like crazy. Mainly Indian families stay here and they are VERY noisy even at the late evening/night, disrespect to other guests as I could literally hear everything several rooms away. The towels were old but the room was ok, 3 stars hotel standard. Breakfast is only Indian dishes and only veg. Not a big selection. The only good thing is the support and friendly staff. But even they disappointed me, my third day we booked a room for our driver as he had far to his hotel, and we were waking up early to leave for Jaipur, the hotel didn't inform us that he didnt have breakfast included. Instead he had to go out and eat alone and we didnt know about it.
Comment from Hotel Management
Apr 8, 2017 by Singh, Hotel Management
We thank you for the feedback. Our Location is considered very prime by majority of the tourists and we are located in karol bagh and this area itself very famous among the tourists or business travelers. We can understand because of the cultural difference you could not bear the noise of the traffic, but unfortunately Delhi is bit noisy. Regarding your complaint of the noise made by other families at late night, then please be assured had you informed our helpful and professional manager regarding them, then he would have intervened and could have stopped them for making the noise , it must be just an unfortunate day otherwise our Guests are very sophisticated. Regarding your complaint of the other booking, the booking did not include the breakfast we have rechecked the voucher and the same has been shared with you over the mail and proof has been given that the breakfast was not included, moreover your driver was informed that his breakfast was not included so its not our mistake in this case for sure
for Studentsby A verified traveler from Frankfurt
Das Preis/Leistungsverhältnis war sehr gutPosted Mar 3, 2017
Pros: Familiäres Ambiente, sehr guter Service
Location: Durch Nähe U Bahn Station gelangt man leicht und billig zu vielen Sehenswürdigkeiten in Delhi Man muss jedoch gewillt sein in Delhi U Bahn zu fahren!
Sehr freundliches Team, immer bemüht, immer vor Ort. Flughafen Transport ohne Probleme (gegen Aufpreis von ca. 10€) Guter Anschluss ans U-Bahn Netz weil nur 5 min zur U-Bahn Station Karol Bagh. Essen am Roof Restaurant war sehr gut und gut verträglich. Ruhige Gegend sodass man auch gut schlafen kann. WiFi hat gut funktioniert im Zimmer. Jedoch nicht die beste Gegend in Delhi, aber um diesen Preis werde ich hier keine Missstände aufzählen. Wer mehr Qualität will muss auch gewillt sein mehr dafür zu bezahlen.