Ratings based on 477 Verified Reviews

4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Really nice hotel in a great location.

Posted Nov 10, 2017
Before I start reviewing the hotel I highly suggest that you do not drive to this hotel. You will need to go through the old city, with extremely narrow and almost impassible laneways. Waze and Google maps do not work in the old city. If you are driving, park in the new part of town and take a taxis to the hotel. The hotel is in a fabulous location. Close to transportation that will take you to the Alhambra in 15 minutes. Steps away from Plaza Nueva and the Albaycin. Lots of good restaurants with a few minutes walk. Kathy at reception is amazing. She is a great resource for information and is lovely. The property is very nice. There is an elevator. The rooms are quite fine-fridge, storage, nice linens and towels. The beds were a bit on the soft side. The toiletries were just okay. Breakfast was very adequate. Continental plus. All in all we had a very pleasant stay and would recommend the property.
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Many thanks for your kind comments about our staff and our hotel. Your comments are very valuable to us!
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

A good 3 star hotel

Posted Oct 27, 2017
Well located for local transport twenty minutes to walk up the hill to Alhambra. Many places to eat nearby. Typical hotel continental breakfast well presented comfortable seating. Beds were firm, room cleaned every day. Bathroom on the small side. I found it ideal for a short stay in Granada.
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Many thanks for your kind comments about our staff and our hotel. Your comments are very valuable to us!
3 out of 5
Recommended
for Everyone
by A verified traveler from Michigan, USA

Good location to walk to nearby places.

Posted Oct 15, 2017
Pros: Location
Location: Good restaurants, walking distance to sites.
All was OK for the most part. I was troubled by loud thumping sounds like suitcases bumping down stairs most of both nights I was there. I did not like the one big huge body pillow. Staff excellent. Breakfast OK, but we were surprised to be charged for it as we had thought it was included.
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Many thanks for your kind comments about our staff and our hotel. Your comments are very valuable to us!
4 out of 5
Recommended
for Everyone
by A verified traveler from orange county, ca

Basic but clean hotel in a great location

Posted Oct 13, 2017
Anacapri is a modest hotel to begin with. If you want to do much more than sleep in your room, you will be disappointed. Rooms are quite small, but beds are comfortable. They offer a breakfast buffet for additional charge, and there are some nice common areas near the lobby if you want to just relax a bit. The staff are fantastic. Stephanie and Kathy were especially helpful and knowledgeable. Both are fluent in English. The hotel is also in the heart of the tourist area, with plenty of food options around, although you might need reservations. You are also in walking distance to all major sites, though the Albaicin, Sacromonte, and Alhambra are quite hilly. They could be difficult for the mildly aerobically challenged. But thete are many busses and taxis are quite reasonable.
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Many thanks for your kind comments about our staff and our hotel. Your comments are very valuable to us!
4 out of 5
Recommended
for Everyone
by A verified traveler from liverpool

Centre of all locations

Posted Sep 28, 2017
Location of hotel ideal for access to: Albacin, Alhambra, Cathedral area and main shopping areas. Bus stop two streets away from airport bus stop so no need for taxis 👍
Comment from Hotel Management
Sep 29, 2017 by hotel anacapri, Hotel Management
Many thanks for your kind comments about our staff and our hotel. Your comments are very valuable to us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2017
Great location, convenient for bus transportation to airport & Alhambra.
Comment from Hotel Management
Sep 20, 2017 by Hotel Anacapri Management, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from SC

Posted Sep 2, 2017 on Orbitz
Veto good location. Extremely convenient for shopping, visit the city, transportation and dining.
Comment from Hotel Management
Sep 4, 2017 by Roberto. Front desk, Hotel Management
Dear Marco, Many thanks for your great comments about us. We hope to see you again in the future
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Very good hotel close to the city center

Posted Aug 30, 2017
Pros: The room was clean and the bed was comfortable.
Location: The hotel is within walking distance of many of the cathedral, several museums, and many of the other churches in Granada.
The hotel was on a narrow street close to the city center. It was clean and comfortable, and the staff was very helpful. It was within walking distance of the Plaza Nuevo and the Granada Cathedral.
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
5 out of 5
by sidra

Posted Aug 30, 2017 on Hotels
Comment from Hotel Management
Sep 11, 2017
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Nice hotel. Buy Alhambra tickets well in advance. Beautiful city
Comment from Hotel Management
Sep 11, 2017 by Manager, Hotel Management
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!