Ratings based on 797 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Aug 10, 2017
Perfect location. Close to attractions. Lots of places to shop and eat!
5 out of 5
Recommended
for Everyone
by A verified traveler from standish nr wigan

Very nice hotel

Posted Aug 5, 2017
Pros: Clean and very pleasant staff
Cons: Nothing
Location: Excellent location near to all tourist sites
Enjoyed our stay at this lovely hotel . Staff were very pleasant and help full . Would have no hesitation at stopping at this hotel again . Had seven nights here wish it could have been longer . . I would like to thank the staff for a wonder full week hope to see them soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelephia

We were very pleased with our stay at this hotel.

Posted Jul 31, 2017
The location of this hotel is excellent. It is right in the center of the town. The staff at the front desk was also very helpful and courteous. The breakfast was very good. I will recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Super location

Posted Jul 4, 2017
Perfect location in near all shops and attractions very friendly staff
5 out of 5
Recommended
for Everyone
by A verified traveler from south bucks uk

Good location

Posted Jun 30, 2017
Despite having excellent directions from the hotel missed the turning and got hopelessly lost. Arrived at last , check in good, plenty of advice on what and where to go room good. Enough choice at breakfast. The hotel is in a great location for shopping and all the touristy stuff we walked everywhere including to the Alhambra we are in our 60's bit steep at the end but doable.
Comment from Hotel Management
Jul 1, 2017 by Lucia Bermejo, Hotel Management
Thank you to stay with us. Your opinions is importan for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from sd

Comfortable room, bed and everything excellent.

Posted Jun 28, 2017
Walking distance to most important places like Alhambra, esting and shopping, easy to pick up public transportation or taxi to airport and bus station.
Comment from Hotel Management
Jun 29, 2017 by Jesús Lorente Delgado, Hotel Management
We are grateful for your comments as it does allow us to improve on the services offered, We hope, to welcome you back to our hotel in the near future and we remain at your entire disposal. Best Regards
5 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel... convenient for town centre and att

Posted May 27, 2017
Very comfortablee. Staff were friendly and helpful. Room was fine. Well positioned
Comment from Hotel Management
Jun 29, 2017 by Jesús Lorente Delgado, Hotel Management
We would like to thank you for the time you took to complete the Customer Satisfaction Survey referring to your stay at the NH Collection Victoria and for your comments received, as well as for the trust you have placed in our chain NH hotels Group Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 27, 2017
Comfortable, well located and spacious hotel. Very near old town in Granada.
Comment from Hotel Management
Jul 1, 2017 by Lucía Bermejo, Hotel Management
Thanks to stay in our hotel. Your opinion is very important for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Hotel in central location

Posted May 22, 2017
Hotel was in the centre of the town close to the shopping area and historic area. Very comfortable stay. Excellent breakfast. One small criticism - only one English TV program which was broadcast from Russia. Very biased. No BBC or CNN.
Comment from Hotel Management
Jun 29, 2017 by Jesús Lorente Delgado, Hotel Management
We are grateful for your comments as it does allow us to improve on the services offered, We hope, to welcome you back to our hotel in the near future and we remain at your entire disposal. We will try to improve on TV channels, thanks for your understanding. Best Regards
3 out of 5
by A verified traveler from San Francisco

Convenient Location

Posted May 17, 2017
Pros: Location and rooms. The breakfast is good.
Cons: The staff could be a bit more outgoing and courteous. The public areas feel a bit cluttered.
Location: Short walk to the cathedral
This is an average hotel with nice rooms in a central location.
Comment from Hotel Management
Jul 1, 2017 by Lucia Bermejo, Hotel Management
Thanks to stay in our hotel. Your opinion is very important for us.