Ratings based on 414 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Couples
by A verified traveler from Calgary, Canada

Clean, comfortable, and quiet

Posted Oct 21, 2017
Really enjoyed our stay, loved the amenities. It is close to many attractions and restaurants. The front desk staff, Begonia was very helpful and proffessional. It was a wonderful place to stay.
2 out of 5
by A verified traveler from Las Vegas, NV

If you like noise and graffiti, this is for you.

Posted Oct 2, 2017
Pros: Price
Cons: Everything
Location: Poor location, but close to town center.
A large residence converted into a hotel in 2005. Not a penny reinvested. Dated furnishing, very noisy, in a part of town ten minutes from the center, but certainly in the wrong direction. Graffiti filled area with noise all night from local clubs that never close. Groups of young men outside in the alleys from dusk to dawn. What are they doing besides making noise? My rating is generous. There are two separate rooms, although the sitting room had a pull out bed that was very, very uncomfortable, Sometimes there is staff, sometimes not. It's best quality is the price. At $125 per night for a two room suite - warning bells should be ringing.
Comment from Hotel Management
Oct 11, 2017 by dpto. calidad, Hotel Management
Thanks for your feedback, interesting point of view. We can include some ideas for future upgrades to our Suites. We hope to do better in the future. I apologize for your bad experience. Thanks for sharing your stay in Suites.
4 out of 5
Recommended
for Families
by A verified traveler from Raleigh, NC

Apartment hotel near city center

Posted Sep 24, 2017
Pros: Value for money compared with a traditional hotel. Has parking.
Cons: The room at the front was noisy with revelers outside at 3:00-4:00 am on a Thursday night. Two room suites could use an extra bathroom.
Location: Walking distance to restaurants, cathedral and shopping.
We arrived by car and the gentleman from the front desk helped us back the car into the tight parking space. Unfortunately we had to wait for two extra hours to check in because the water heater was not working. However the staff were very apologetic and we checked into the room at the promised time. We had a two bedroom one bathroom apartment. When we booked it was not clear how many bathrooms there were and it would have saved time in the mornings to have two bathrooms. The breakfast was included in the rate and included bread, croissant, pan au chocolate, hard boiled egg, yoghurt, orange juice and tea/coffee. Decent breakfast and delivered to our room at the requested time.
Comment from Hotel Management
Sep 25, 2017 by dpto. calidad, Hotel Management
Thank you for your proposal, I will send your request for two bathrooms suite for future improvements. Thank you for helping us improve.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Wonderful Hotel Suite

Posted Sep 17, 2017
Very comfortable bed, A/C and cute bathroom and kitchen area. Modern Decor and located in the heart of the city. We loved our stay here and were happy that it also had an elevator since we all had large suitcases with us. Great cafes just across the street and within walking distance to many locations in Granada. Great customer service too-we were looking for the hotel and were lost so the front desk woman actually walked down the street to find us and have us follow her back to the hotel!! We will definitely return if back in Granada.
Comment from Hotel Management
Sep 18, 2017 by dpto. calidad, Hotel Management
It is great to know that you have a good experience of our Hotel. Thanks for your feedback, future customers will appreciate this information. Thank you for sharing the Suites experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Posh hotel in a vibrant area

Posted Sep 4, 2017
We stayed just for 1 night to visit the Alhambras driving in from Seville. We are from the US so missed the signs on the entry of the main road which prohibited private cars. The hotel staff was very helpful to manage the situation and also help us with parking. Our room was modern, clean and with a pull out bed for the 3rd or 4th person to sleep. Shopping and dining is close but you have to take a cab or a mini bus for the Alhambras. Amazing place
Comment from Hotel Management
Sep 4, 2017 by dpto. calidad, Hotel Management
We are happy to offer a good and complete service to our customers. For our staff it is a real pleasure to do their job. Thank you for choosing the Suites experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from california usa

Great hotel for family

Posted Aug 23, 2017
Very comfortable and clean, super friendly staff. Walking distance to all attractions. 5 stars all the way:)
Comment from Hotel Management
Sep 4, 2017 by dpto. calidad, Hotel Management
Our staff thanks you for your comment. We are glad you enjoy the Suites experience. Thank you for sharing your experience with other customers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Saudi Arabia

Very nice

Posted Aug 17, 2017
Pros: Cozy and comfortable
Cons: It would be nice to put complementary water, at least for the first night
Location: The location was one of the reason for choosing this hotel. We could walk for all the important attractions, expect Al Hamra Palace
The hotel is very cozy and comfortable. It is very quiet also. The lobby has a fountain in the middle which makes the atmosphere amazing. The rooms are good size and clean. The staff are nice and very helpful. The only thing that all hotels usually give complementary water, at least for the first night except this one.
Comment from Hotel Management
Sep 4, 2017 by dpto. calidad, Hotel Management
Thank you for your proposal, it is great to know what our customers expect and what they would like to have at their Suites. Thank you for helping us improve.
5 out of 5
Recommended
for Families
by A verified traveler from North Yorks

Perfect location and excellent suites

Posted Aug 16, 2017
Pros: Location, staff, quality of furnishings and cleanliness
Cons: ...can't think of anything
Location: Central and could walk to every attraction including the cathedral, Alhambra and science park as well as a multitude of great restaurants and shops
The location is central and within walking distance of all landmarks but also accessible by taxi as it is on the main road. We did not have any problems with noise due to shutters. We had a two bedroom suite which was well furnished with an excellent shower room and very comfortable beds. Housekeeping cleaned and provided clean fluffy towels every day. We were very grateful for the air con as we went in August.
Comment from Hotel Management
Sep 4, 2017 by dpto. calidad, Hotel Management
It's great to have good news from our customers when they come back home. Thank you for your comment. Thank you for choosing Suites.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent 4 stars hotel

Posted Aug 15, 2017
Pros: It was very clean and the staff were very helpful
Cons: To put slippers in the room and blankets in the cabinet
Location: perfect as it is close to everything
The hotel was very clean and the staff were very helpful. I loved it because it was close to the most important attraction as we did not need to take a taxi or use any other type of transportation.
Comment from Hotel Management
Sep 4, 2017 by dpto. calidad, Hotel Management
Thanks for your proposal, it will be in our future improvements. Thank you for choosing the Suites experience.
5 out of 5
Recommended
for Families
by A verified traveler from Ellesmere Port, UK

Great apartment hotel close to Granada centre

Posted Jul 15, 2017
Pros: Great size rooms and well equipped. Very well sign posted if arriving by car. Driving in Granada is not for the faint hearted!
Cons: Only 1 bathroom between 5 of us - not really a problem but could put some people off.
Location: All the sights are within walking distance although the Alhambra is a fair uphill hike.
We arrived at the hotel by car and there is an unloading bay by the Hotel. The hotel has just 2 or 3 parking spaces and we were lucky enough to get one. If these are full then the check in staff will take you to the nearest public car park. After a friendly and efficient check in we were taken to our 2 bedroom apartment room. We were pleasantly surprised by the size of the room and comfort level. The bedrooms were large and the kitchen/lounge area was comfortable and well equipped. The staff were extremely helpful in guiding us to all the sights in Granada and recommending restaurants etc. The hotel is within easy walking distance of the centre of Granada with all the sights. The Alhambra is within walking distance but is uphill. It was in the high 30's when we were there so we drove. Book for the Alhambra online well in advance and you can pick up your tickets at a ticketmaster machine in the centre of town avoiding the queues at the main ticket office. Take the in room breakfast as it is great value for money and portion size is large.
Comment from Hotel Management
Jul 17, 2017 by dpto. calidad, Hotel Management
Thank you for sharing your experience with other travelers. Your comment will be useful for future bookings. Thank you for choosing our Hotel.