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This hotel had one of the best services we’ve ever had and that saying a lot considering how much we travel. Whatever your request they deliver quickly. Everyone went out of their way to provide great service with a pleasant smile. We also loved the fact that it was attached to a nice mall.
As this was a return visit, we were warmly welcomed by the friendly concierge who recognized us. We were given a newly renovated room and were pleased with the overall decor. The new and bigger bed proved comfortable and we had quality sleep.
Everything about this hotel is truly exceptional. Almost impossible to fault.
All staff are awesome !! And always smilie ....and very professional
Small, but comfortable reviews. Practical for location. Good value!
Spent 3 nights. First 2 in an itsy bitsy room facing back. Very small but clean. Last night moved to harbour view. Still small but million dollar view that major chain hotels would charge literally thousands per night. On day two my room wasn’t serviced. My biggest complaint was air conditioning ...
Staff were very helpful and allowed early check in. Room had everything required. Carpet could have been cleaner. Plenty of eating places nearby and location great for us. WiFi and complimentary devices excellent. Overall great stay
Stayed in the Horizon Club room and it was excellent including great breakfast, canapés and cocktails, late check out and portable WiFi device all included in price. Highly recommend this hotel.
Nice size rooms with good amenities such as free cell phone to take outside hotel and complimentary drinks.
Extremely favourable. Comfortable stay. Enjoyed my time of 11 days at The Jervois. Would certainly stay there again.
This hotel.is centrally located. only 5 minutes by taxi to Hong Kong station. they provide you with a free cell phone that lets you make free calls to the US. has gps maps and more. clean and nice rooms , onlu downside is they have no restaurant or bar. other than that all was great.
Harbour view rooms are exceptional. The rooms are on the small side but who wants to spend their time in HK in a hotel room? The tram stop is right outside the hotel and from there you can explore the whole of HK via its superb mass transit system. The surrounding area is vibrant and interesting ...
We had an absolutely fabulous experience at the 99 Bonham! This was end “leg” of almost a month of travel, including time in Singapore plus a 15 day cruise. We were tired but also eager to explore Hong Kong. The staff at 99Bonham were the best!! They walked us to restaurants so we wouldn’t get lost, ...
The staff was very courteous and helpful. They spoke English very well and answered our numerous questions with patience and accuracy. The rooms need some updates in furniture but they were clean and comfortable.
Love this hotel. The full floor suites are a great concept. The staff are awesome, so friendly and helpful. Really I can’t fault the facilities or service. Will definitely stay here again when I came back to Hong Kong.
Close to entertainment, shopping and office buildings in Central. A boutique hotel, apartment building type, with curteous and friendly staff. Very good service and more personalized than in large 5 star hotels. Small lobby reception area but with free coffee and alcoholic beverages. Complementary ...
Hotel staff were very good, and informative. Room was quite small but had all the necessities for a comfortable 2 night stay. Lots of freebies.
I was greeted by friendly staff and was given a detailed explanation of the 24 hour free coffee or tea and free breakfast delivered to my room. Rooms are tiny but well-equiped. Overall a pleasant stay.
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