Ratings based on 938 Verified Reviews

4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from florida, usa

Very good quality given the price range

Posted Apr 7, 2017
Pros: People
Cons: Sink bit old rugged looking
Location: Very convenient to get food
The service staff were the best I have ever seen. Very proactive in serving customers.
Comment from Hotel Management
Apr 8, 2017 by cherrieng, Hotel Management
It is wonderful to hear that you were pleased with our services. It is also very pleasing to hear your feedback on our associates, we are very proud of the level of service they provide. Our associates are very astute and work tirelessly to provide friendly and professional service. Once again, thank you for taking the time to share your feedback. It is certainly with great pleasure that we take every opportunity to exceed your expectations and we do hope to welcome you again in the future. Yours Sincerely Cherrie Ng Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, NZ

Great location

Posted Apr 5, 2017
Great location to central Hong Kong - definitely recommend!
Comment from Hotel Management
Apr 7, 2017 by cherrie, Hotel Management
Thank you for choosing our Hotel. We appreciate your feedback and we're glad you enjoyed your stay! Please keep us in mind when you return to Hong Kong. Yours sincerely Cherrie Ng Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Lovely boutique hotel in the heart of Soho

Posted Mar 22, 2017
Pros: Location, room, staff
Cons: nothing
Location: Soho / mid levels - everything is very close by and handy. If you tried to have a drink at every bar within 500m you'd die.
Stayed in HK many times, and love the Soho- mid levels area. Tried a few different hotels and stumbled across this one- what a ripper. Lovely hotel about 100m from the mid level escalators, and one block below Staunton's bar. Rooms were well equipped, although typically small (like all HK hotels). But very clean, quiet and comfortable. They even offer a portable smartphone you can take with you which has unlimited data and of course links to maps so you always know where you are. And that's free. Staff were really welcoming and very helpful. I'll be staying again.
Comment from Hotel Management
Mar 25, 2017 by cherrieng, Hotel Management
I was delighted to read your kind words about our hotel, its location, facilities and our team. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. We hope we will see you again in the very near future. Yours sincerely Cherrie Ng Front Office Manager
5 out of 5
by Tara

Best little hotel ever!

Posted Mar 22, 2017 on Hotels
This place is great. It's in the best location, (I love Hong Kong's Soho!) there's access to great restaurants just outside, the service is wonderful and the price is good. I will stay here every time I'm in Hong Kong for business!
Comment from Hotel Management
Mar 25, 2017
I was delighted to read your kind words about our hotel location. We are so happy you enjoyed your stay and you took the time to write a review and share your experience. Your willingness to offer feedback is greatly appreciated. We hope we will see you again in the very near future. Yours sincerely Cherrie Ng Front Office Manager
5 out of 5
by Graeme

Hong Kong short stay

Posted Mar 19, 2017 on Hotels
I have stayed here a number of times and the staff are very helpful and friendly. It is very convenient for business in Central.
Comment from Hotel Management
Mar 21, 2017 by General Manager, Hotel Management
Thank you very much for your kind feedback and review to the Expedia community. We are also pleased that you truly enjoyed your stay with us and we are looking forward to welcoming you back to our delightful hotel again. Yours Sincerely Cherrie Ng Front Office Manager
5 out of 5
by A verified traveler

Convenience at your door step

Posted Mar 18, 2017 on Hotels
An extremely convenient location. Also Very kind and polite hotel staff
Comment from Hotel Management
Mar 21, 2017 by General Manager, Hotel Management
Thank you for staying at Butterfly on Wellington and leaving us with such a delightful review. It is our pleasure to have you here with us. We are honored to learn that you have enjoyed our view and location. Thank you for all your support; we look forward to welcoming you again for your next trip in Hong Kong. Yours sincerely Cherrie Ng Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel centrally located.

Posted Mar 15, 2017 on Wotif
Located in central HK close to all the cool cafes and bars. I had the top executive suite which was still very reasonably priced and good size especially for HK. Very pleasant experience.
Comment from Hotel Management
Mar 16, 2017 by cherrieng@butterflyhk.com, Hotel Management
Thank you for taking the time to comment. It was truly our pleasure to serve you. We appreciate that you chose our Hotel for this special occasion and we hope we will see you again in the very near future. Yours sincerely Cherrie Ng Front Office Manager
4 out of 5
by A verified traveler

Posted Mar 3, 2017 on Hotels
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Thank you for choosing our Hotel. We appreciate your rating and we're glad you enjoyed your stay! Please keep us in mind when you return to Hong Kong. Yours sincerely Cherrie Ng Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel in the heart of Hong Kong Island

Posted Feb 27, 2017
Pros: Cleanliness, convenience and situation.
Location: Shopping malls, tram rides, boat trips, waterfront, trip up The Peak and many other attractions. Hundreds of places to eat, local markets.
This is a very pleasant high rise hotel, although don't expect stunning views from the high floors as you are surrounded by equally tall buildings. Nevertheless, interesting vistas. The room was perfectly adequate and clean and the shower was lovely. The staff were very polite and eager help. We wouldn't hesitate to recommend this hotel.
Comment from Hotel Management
Mar 2, 2017 by cherrieng@butterflyhk.com, Hotel Management
I am glad to hear your experience was worthwhile and that you highly recommend us to the world. It was our pleasure to have you with us and it was our honor to take care of you during your stay. Once again, thank you for choosing to stay with us and sharing your experience. My team and I look forward to welcoming you back. Yours Sincerely Cherrie Ng Front Office Manager
5 out of 5
by Robert Roddy

A convenient and reasonably priced option

Posted Feb 26, 2017 on Hotels
We stayed here whilst visiting family that live in Hong Kong. It offers a great location in central HK within walking distance of bars, restaurants and easy access to the escalator and metro if going further afield. It is reasonably priced making it a great alternative to more expensive hotels if money is a consideration. From the outside / street it's not glamorous but rooms are comfortable, clean and sufficiently refined for relaxation after a busy day exploring. If your after a nice hotel, that's reasonably priced and well located you can't go wrong with this hotel.
Comment from Hotel Management
Mar 2, 2017 by General Manager, Hotel Management
We are excited to read your lovely review, as it means very much to us that you, as our valued guest, enjoyed a pleasant and comfortable stay with us. Thank you for sharing your feedback, which is always important to us. In the meantime, we look forward to welcoming you back soon. With warm regards, Cherrie Ng Front Office Manager