Ratings based on 602 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Jeelani

Posted Jun 22, 2017 on Hotels
Was very good
3 out of 5
by A verified traveler

Good Location

Posted Jun 15, 2017
Pros: location
Cons: Quality of materials used in the hotel, finishing was horrible in the rooms itself. Very dark lighting in the bathroom.
Generally, the hotel was okay especially with its location. However, I had this unpleasant experience which may want me to consider booking in this hotel. Upon arrival, I was given a room where something was leaking from the ceiling, right above the toilet. I informed the front desk about this and they sent maintenance to check the leak. According to the maintenance, it was due to cold pressure or something which cost moist hence the leak. Of course, I wasn't too comfortable about his since it was in the bathroom! It might be a leak from the toilet or something for all I know. The maintenance had this wonderful solution on putting ragged out towel in the ceiling to prevent the drips from it. Of course I wasn't happy with this!!!! So I complained and demanded to be booked in another room but they initially refused until I insisted and started sounding angry. They even offered me a free cocktail so I would leave the room and they can fix it. However, I refused thinking that they would just probably put the towels up on the ceiling. Very disappointed how the hotel staff dealt with this situation.
2 out of 5
by A verified traveler

Lkf go and party as hotel terrible

Posted Jun 3, 2017 on Wotif
Dirty, insect infested, carpet threadbare, had to move rooms so infested with insects. Staff don't seem to care. We had a suite it was so run down.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2017 on Hotels
2 out of 5
by A verified traveler from Sydney

Not 5 star!

Posted May 16, 2017 on Lastminute
Pros: location and staff
Cons: change the interiors
bathroom had a mouldy ceiling/shower, interiors terrible out of date, construction noise in the day and party noise at night,
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Amazing location, excellent service

Posted May 13, 2017
I stayed at this hotel numerous times. The best location in Hong Kong. The staff is very friendly and helpful. The rooms are perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Great location

Posted May 1, 2017
Stay at LKF on HK visits. Perfect location and rooms whilst aging a bit are still very good. I can put up with the noise, others may not like though
Comment from Hotel Management
May 3, 2017 by Anna M Guest Relations Manager, Hotel Management
Dear Guest, Thank you for taking the time to write a response after your recent visit. I’m really pleased to hear that you enjoyed our location in the heart of Lan Kwai Fong, indeed this area g it is a very fun place with lots of restaurant and bars which gives a lot of options to our guest for dining and walking around Central area. Unfortunately, we are really sorry for the noise nearby. We understand here may not fit for every traveler. . I look forward to welcome you back to the Hotel LKF by Rhombus Kind regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Great location, right over LKF

Posted Apr 21, 2017
Very good hotel in a great location, right over LKF. Was a visitor during the sevens and would recommend this to anyone.
Comment from Hotel Management
Apr 25, 2017 by Anna Masurel, Hotel Management
Dear Jacq, I would like to thank you very much for your nice comments following your stay with us. It is great to hear that our property and our location did meet your expectations!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017 on Orbitz
Great locations, great staff and rooms. Overall one of the better hotels.
Comment from Hotel Management
May 1, 2017 by Anna , Hotel Management
Dear guest, I wanted to thank you for your kind comments on trip advisor with regards to your recent stay. I’m really pleased to read that you had a very nice stay and you enjoyed to be in our Hotel LKF by Rhombus. I look forward to welcoming you back to the hotel soon. Kind regards
3 out of 5
by Harold

Posted Apr 10, 2017 on Hotels
It's great for the price and a great location, staff is friendly and very helpful.
Comment from Hotel Management
May 3, 2017
Dear Guest, Thank you for taking the time to write a response after your recent visit. I’m really pleased to hear that you enjoyed your room, our location and our customer service. I look forward to welcome you back to the Hotel LKF by Rhombus. Kind regards