Ratings based on 824 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Wonderful Hospitality

Posted Jul 23, 2017
Pros: Staff, service
A location that is both convenient and picturesque with service that is professional and yet warm and friendly. The breakfast buffet here is spectacular as is the dinner buffet. In all a lovely stay, my daughter did not want to leave.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northumberland

Brilliant location to explore this iconic city

Posted Jul 4, 2017
Pros: Location, facilities and very helpful staff
Cons: Nothing
Location: Brilliant location - everywhere is accessible without much difficulty
The hotel is very close to tram, bus, MTR and ferry services which means it's a great location from which to explore the City and surrounding areas. When you're done with exploring (or it's just too hot) the pool is a fantastic place to chill out, relax and have a drink.
5 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Quiet and Well maintained

Posted Jun 27, 2017
The bed is very comfortable. After Long day of walking
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Great Location Right at Pacific Place Mall

Posted Jun 21, 2017
Went to a Board meeting in Hong Kong with my 13 year old son and we stayed at JW Marriott. Great staff, excellent breakfasts, room service was outstanding when we needed it. Would definitely stay here again
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Posted Jun 3, 2017
Excellent hotel and location near shopping. One of the best!
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Fantastic location

Posted May 26, 2017
I was in Hong Kong for the first time with my husband. The JW Marriott was an excellent choice with a fantastic location connected to one of the best malls, the MTR and just minutes away from Central Hong Kong. The breakfast spread was amazing with everything under the sun from a full English to dim sum. The rooms were comfortable and clean however are in a need of an update/renovation to match with the rest of the hotel. Would definitely recommend staying at this hotel whether you are on business or on holiday in Hong Kong.
5 out of 5
by shaun

Posted May 13, 2017 on Hotels
It was fantastic all around!
5 out of 5
by melchor

This traveler left a rating score only Posted May 13, 2017 on Hotels
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Seattle

Little outdated

Posted May 3, 2017
Pros: Close to everything. A good size mall is underneath
Cons: The plumbing need to be improve. The waste water piping from upstairs is loud when they take a shower or ??
Location: 50% of the name brand clothing and watch shops are there. Plus few interesting shops
Close to Subway station. Good bell service. Security.
4 out of 5
Recommended
for Everyone
by A verified traveler from CW

classic business hotel

Posted Apr 30, 2017
Room is nice and clean but small. perfect location with attached shopping mall and subway system.