Ratings based on 321 Verified Reviews

4.5 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jun 26, 2019
Comment from Hotel Management
Jun 26, 2019 by Susan, Hotel Management
I am so sorry, you were not pleased with your stay. I would like to talk about the short comings. If you would reach out to me? Thank you Susan Fierros General Mnager
4 out of 5
by A verified traveler from Gulfport, FL

Posted May 27, 2019
The property is beautiful and comfortable. I did not like the fact that there is no restaurant/bar or outside pool.
Comment from Hotel Management
May 28, 2019 by Susan, Hotel Management
Thank you for your feed back, however we do have a bistro located at the Courtyard, directly across the parking lot. We hope to see you again soon. Susan Fierros General Manager
5 out of 5
by A verified traveler

Posted May 12, 2019
Pet-friendly and great room. Easy to order food and lots of amenities. Wonderful breakfast.
Comment from Hotel Management
May 15, 2019 by Susan, Hotel Management
Thank you for choosing to stay with us. We appreciate your feed back. Susan Fierros General Manager
5 out of 5
by A verified traveler

Posted Apr 10, 2019
Property was clean and very nice. Staff was friendly and helpful.
Comment from Hotel Management
Apr 15, 2019 by Susan, Hotel Management
Thank you for choosing to stay with us. We look forward to seeing you again. Susan Fierros General Manager
4 out of 5
by A verified traveler

Quality as expected

Posted Apr 10, 2019 on Hotels
Good experience, upgraded to suite, typical Residence Inn stay. During one week stay we noticed that the hotel is beginning to show it's age. We have been staying at this hotel for the past 5 years and find the staff friendly and helpful.
Comment from Hotel Management
Apr 15, 2019 by Susan, Hotel Management
Thank you for staying with us time and time again. We appreciate you. Sincerely Susan Fierros General Manager
5 out of 5
by A verified traveler

Posted Apr 4, 2019 on Hotels
Comment from Hotel Management
Apr 8, 2019 by Susan, Hotel Management
Thank you for choosing to stay with us. We look forward to seeing you again. Susan Fierros General Manager
4 out of 5
by A verified traveler

Posted Apr 4, 2019
Comment from Hotel Management
Apr 8, 2019 by Susan, Hotel Management
Thank you for choosing to stay with us. We look forward to seeing you again. Susan Fierros General Manager
3 out of 5
by A verified traveler

Posted Apr 2, 2019 on Orbitz
I WASN'T HAPPY WITH THE AMOUNT OF holds being placed on my account....3 different holds at one time. Than when the charges come in...its still 2 holds for the amount of the charge.......
Comment from Hotel Management
Apr 30, 2019 by Susan, Hotel Management
Thank you for choosing to stay with us. We appreciate your feed back. Susan Fierros General Manager
5 out of 5
by A verified traveler

Posted Mar 22, 2019
Clean, spacious, staff and closeness to shopping and restaurants.
Comment from Hotel Management
Mar 25, 2019 by Susan, Hotel Management
Thank you for choosing to stay with us. We hope to see you again soon. Susan Fierros General Manager
5 out of 5
by A verified traveler

Posted Mar 20, 2019 on Hotels
Comment from Hotel Management
Mar 25, 2019 by Susan, Hotel Management
Thank you for choosing to stay with us. We look forward to seeing you again. Susan Fierros General Manager