Ratings based on 255 Verified Reviews

4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Very good central hotel.

Posted Aug 21, 2017
Location: Central location and starting point.
It has been over 30 years since my last stay which was a far cry from its present condition. It is very central which gives the advantage as a starting point to go anywhere. Very good rooms, facilites, service and staff.
Comment from Hotel Management
Aug 23, 2017 by James, Hotel Management
Good Afternoon from Hotel Borobudur. I wanted to take a moment to personally "Thank You" for taking time out to write your review here on Expedia. I am sure that the hotel has changed over the last 30 years, hopefully, all for the better. I wanted to especially thank you for the comment on the service and staff. I will be sure to pass this along to the team here. We continually work to ensure that the team is well trained and ready to deliver a warm and memorable experience to all our guests. Once again, thank you for your comments. We look forward to your next visit. Warm Regards, James Costa General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Aug 11, 2017
I booked Smoking Room, but the Hotel arranged Non-smoking Room due to fully booked.
Comment from Hotel Management
Aug 12, 2017 by Jim, Hotel Management
Good Morning Jun. I read your review and wanted to apologize for our not being able to fulfill your request! We do our best to accommodate all our guests room special requests,!but it still happens on occasion that we fall short. I sincerely hope that you will have a wonderful stay! Warm Regards, James Costa General Manager
5 out of 5
by Fritz

Needs more shower dan bath tub

Posted Jun 5, 2017 on Hotels
Very good
Comment from Hotel Management
Jun 25, 2017
Good Afternoon from Hotel Borobudur Fritz. Just wanted to personally "Thank You" for taking time out to comment about your stay at the Hotel Borobudur. We know that many of our guests prefer showers and are continually working to upgrade more rooms to showers. We hope to have you again as a guest. Next visit, please feel free to request the shower room, I am sure our team here will be able to accommodate you! Have a wonderful day. Warm Regards, James Costa General Manger
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good Hotel with reasonable rate

Posted May 27, 2017
Centrally located with good rates and close to Pasar Baru Shopping market.
Comment from Hotel Management
Jun 20, 2017 by James Costa, General Manager, Hotel Management
Good Afternoon from Hotel Borobudur Jakarta Azman. I just wanted to take a moment of your time to personally "Thank You" for the sharing your thoughts and comments on your recent stay at Hotel Borobudur. It is our pleasure to serve you and I am particularly happy that you decided to stay with us. I hope you will continue to stay at Hotel Borobudur in the future when you are in Jakarta. If there is anything I or my team can do to make your stay better, please do not hesitate to contact us before your arrival or certainly when you are here. Have a wonderful day and very pleasant week ahead. Warm Regards, James
4 out of 5
by A verified traveler

Worst booking experienced from Hotels.com

Posted Apr 24, 2017 on Hotels
My feelings about this stay is mixed, I don't whether it is Hotels.com or Borobudur Hotel's fault. I booked the superior with Breakfast and upon checking in, was told there was no breakfast. Called Hotels.com and gave no solution. Complained to the hotel and they eventually gave complimentary breakfast. So beware of Hotels.com "offer" of Breakfast "included", it could be a scam. Anyway, hotel was okay, room quite cozy and comfortable. The hotel grounds was so big and clean, so hard to believe the hotel is located in the middle of Jakarta. The staff was polite and willing to help. Special thanks to the assistant manager of Borobudur Hotel who made my stay a lot better.
5 out of 5
by atef

Feel at home

Posted Apr 23, 2017 on Hotels
Nice the malls restaurants and meuseums
2 out of 5
by A verified traveler

Cockroach infestation in room

Posted Apr 2, 2017
Pros: Good facilities and convenient location
Cons: Pest control
Awaken at 3am due to cockroaches crawling on me. Waited 20 mins for staff to arrive. Showed them evidence of the cockroaches before they changed my room.
3 out of 5
by A verified traveler from US

Disappointed

Posted Apr 2, 2017
Pros: Atmosphere
Cons: Service and have a discussion with your food and beverage director. Need to be more prepared and have product on hand.
The facility was nice but the service in the lounge area was very poor. We were there for 4 days and every evening we would have a couple of cocktails to finish our day. The service was extremely slow and being such a good hotel with a good reputation it was surprising to me that after the first night you were out of several items on the menu. My wife drank wine and by the the second night the selection was very limited because we were told that you were out of everything that she wanted. I personally drink rum or beer and again you had a very limited selection. The first night was fine, after that, you were out of everything that I preferred. I have been in the hospitality business for over 25 years I from a guest standpoint it was Very disappointing.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Sydney, Australia

An oasis in the bustle of Jakarta

Posted Mar 17, 2017
Pros: The pool and gardens
What with a 50m pool, lovely gardens and fine interiors, this place is an oasis in the bustle of Jakarta.
4 out of 5
by Benny Adisunu

Convenient and clean hotel

Posted Jan 19, 2017 on Hotels
In the center of Jakarta can easily reach important destinations. In hotel a lot of facilities and restaurant choices.
Comment from Hotel Management
Feb 20, 2017 by General Manager, Hotel Management
Dear Benny Adisunu, Warmest greetings from Hotel Borobudur Jakarta! Thank you for sharing your review at Expedia. We also glad to read your nice feedback regarding our strategic location, the varieties facilities; 700 meter jogging track, Olympic size swimming pool, kids playground, tennis court, basketball court, soccer field, and Klub & Spa Borobudur. And not forget the restaurants like Bogor Cafe, Miyama Restaurant, Teratai Restaurant, Bruschetta Restaurant, Pendopo Lounge, Borobudur Gourmet and Churchill Wine & Cigar Bar. We look forward to welcome you back and to serve you better in the near future. Discovery yours, Management of Hotel Borobudur Jakarta