Ratings based on 1,163 Verified Reviews

4.1 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017
Great place and close to public transportation. Enjoyed our stay and was very comfortable.
Comment from Hotel Management
Aug 6, 2017 by reception Umebayashi, Hotel Management
Thank you for your stay. Did you enjoy Kyoto? If you come Kyoto someday, please stay our hotel again. We are looking forward to see you. We will make an effort in the improvement of facilities in future. Thank you very much for the advice that you are very precious. Thank you very much again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

Near the subway and convenient store

Posted Jul 12, 2017
I slept on the bed that add into a double bed room The additional bed wasn't that comfortable But all in all the hotel was nice in all aspects
Comment from Hotel Management
Jul 17, 2017 by reception Umebayashi, Hotel Management
Thank you for your stay. Did you enjoy Kyoto? Your stayed additional bed of room was no good? We provide it in limited. If it can be understood, We are happy. If you are the next time, you have a chance to stay, I look forward to enrich the guidance of Kyoto.
4 out of 5
Recommended
for Families
by A verified traveler from Singapore

Pleasant stay for a family of 4.

Posted Jul 7, 2017
Pros: Having a free onsen provided for the hotel guests is definitely the best part of the deal.
Location: Location of hotel is ok. Various attractions can be reached within a few bus stop rides on public buses / subway.
Room is small but comfortable. We stayed in a triple room at level 12. However, as the room is located directly below the free in house onsen at level 13, it tends to be noisy with sounds of foot steps of people moving in and out of the bath area especially at night.
Comment from Hotel Management
Jul 22, 2017 by Aranvert Hotel Kyoto, Hotel Management
Hello. Thank you for posting the review of your stay at Aranvert Hotel Kyoto. We very much appreciate your constructive feedback. The location of the hotel is ideal for the leisure traveller, with many of Kyoto's most iconic sights just a short walk away or an adjacent transport hub for quick and easy access across the city. We are very sorry that you were annoyed with sounds of foot steps at night. We will forward your comments to the respective department managers. Please accept our sincere apologies and we are welcoming your next stay. Thank you again for your stay. Sincerely yours, Reception
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to most tourist sights.

Posted Jun 27, 2017
The hotel was convenient to most tourist sights. Staff very helpful.
Comment from Hotel Management
Jul 29, 2017 by Reception Mitsuno, Hotel Management
Thank you very much for staying in our hotel and giving us the feedback. We are glad to hear that you are satisfied with the location and the service skills of staff. One of good points of our hotel is that we are located in the center of city. You can go to sightseeing places quite easily. We hope you will stay with us again in the near future. Thank you very much again.
3 out of 5
by A verified traveler

Average hotel

Posted May 30, 2017
The hotel is clean, wifi works. Yet the location is not really favourable and there is nothing interesting in it. Sleep and go.
Comment from Hotel Management
Jun 2, 2017 by Rigi Ryan, Hotel Management
Thank you for your staying with us. How was your trip for Kyoto? We hope you had great experiences. As you said, free Wi-Fi is avairable in the hotel. You can use it in your room, and also in the public space. Actually, some of guests feel not so interesting in our location. However, it's quiet, good for sleeping. We are glad to hearing from you. Thank you very much for your comment. reception Rigi Ryan
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Good hotel

Posted May 18, 2017
Good hotel within walking distance to station. Staff friendly and very helpful . Room size good and clean,excellent breakfast.
Comment from Hotel Management
May 22, 2017 by reception Umebayashi, Hotel Management
Thank you for your stay. Did you enjoy Kyoto? Thank you for your friendly messages, We are so happiness. If you come Kyoto someday, please stay our hotel again. We will be looking forward to seeing you then. At the next time, please use a public bath more this time.
5 out of 5
by Eugene

This traveler left a rating score only Posted May 15, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
It's hard to find a spacious hotel in Kyoto, this one really gets all.
Comment from Hotel Management
May 5, 2017 by Hiroki Nakai, Hotel Management
Thank you for the massage. We are glad to hear to you. If you have next time to come kyoto, We hope you stay to again. Sincerely yours, Reception Hiroki Nakai
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2017
Very pleased with all the assistance we received from staff.
Comment from Hotel Management
May 5, 2017 by Hiroki Nakai, Hotel Management
Thank you for your nice massage. How was your trip in Japan. We are looking farward to meet you again. Sincerely yours,
4 out of 5
by Helen

This traveler left a rating score only Posted Apr 22, 2017 on Hotels