Ratings based on 947 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
A decent hotel in Kyoto. There is free underground car park, good for self-driver.
2 out of 5
by A verified traveler from Sydney, Australia

Ok hotel but not what I expected

Posted Dec 6, 2017
Booked a triple room on superior floor. This floor is unrenovated. Although the room was clean, the furniture is dated. Really disliked the bathroom, made of fibreglass shell with step. When I asked for a different room, I was offered a renovated room for additional 10,000 yen per night (extra $100 usd/night). Staff are very attentive but personally, next time I would book elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Good hotel with regular free shuttle to station

Posted Oct 11, 2017
Good quality amenities nice room buffet breakfast range was a bit average but rest was great
3 out of 5
by A verified traveler from Los Angeles California

Bad condition of the room

Posted Oct 10, 2017
Bad condition of the room. This hotel looks very nice in the picture. But the room is actually very updated ,especially the bathroom. The hotel lobby is downstairs in the basement, the location does not near anything, The only good thing is they have free shuttle bus to Kyoto station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 6, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane, AU

Wow.. very Impressive hotel..

Posted Oct 3, 2017 on Wotif
A great Hotel with a large beautiful lobby. Premium lounge was excellent..
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 30, 2017 on Hotels
5 out of 5
by A verified traveler

Highly recommend!!

Posted Sep 30, 2017 on Hotels
The hotel room was spacious and clean. They have nice gardens with greens we can see through windows. Staffs are all very nice. Especially the concierge was very helpful and recommended us the best route and order to go see all the temples we wanted to check out. Bus stops are so close from the hotel and very convenient. We only had to take one bus to get straight to the Kansai international airport from bus stop right in front of the hotel. Glad we stayed there.
5 out of 5
by Qazi Abdul

Excellent

Posted Sep 28, 2017 on Hotels
It was a nice stay, met our expectation.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 27, 2017 on Hotels