Executive Suite | Premium bedding, minibar, in-room safe, desk

Reviews of Electra Palace Thessaloniki

5 out of 5
Electra Palace Thessaloniki
9, Aristotelous Square, Thessaloniki, Central Macedonia

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 1002 reviews" "
Rating 8 - Good. 253 out of 1002 reviews" "
Rating 6 - Okay. 62 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ramzi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay overall, the only thing I would update is the gym by increasing the space if possible and / or getting new equipment.
Stayed 2 nights in Mar 2024
Response from Alexia Kolatskou - Guest Relations Manager on Mar 13, 2024
Dear Ramzi,Thank you for your positive feedback on your recent stay with us,We appreciate your suggestion regarding the gym space and equipment.We will certainly take that into consideration for future improvements.We are glad you enjoyed your overall experience and we look forward to welcoming you back soon.Best regards,Alexia KolatskouGuest Relations Manager

10/10 Excellent

César

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Alexia Kolatskou - Guest Relations Manager on Feb 15, 2024
Dear César,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Βest regards,Alexia Kolatskou Guest Relations Μanager

10/10 Excellent

Liliana

Stayed 1 night in Feb 2024
Response from Alexia Kolatskou - Guest Relations Manager on Mar 21, 2024
Dear Liliana,Thank you for being our guest and for posting your lovely rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations

8/10 Good

christalla, West beach

Stayed 3 nights in Jan 2024
Response from Alexia Kolatskou - Guest Relations Manager on Jan 9, 2024
Dear Christalla, Thank you for choosing to stay with us and we look forward to welcoming you back at the Electra Palace Thessaloniki. Kind regards Alexia Kolatskou Guest Relations Manager

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great location. Breakfast on terrace (weather permitting) is relaxing and enjoyable.
Stayed 2 nights in Dec 2023
Response from Alexia Kolatskou - Guest Relations Manager on Dec 28, 2023
Dear James,First and foremost we would like to thank you for choosing the Electra Palace Thessaloniki for your stay. We were truly pleased to hear that you enjoyed our central location and our hotel. We are happy to note that you enjoyed the breakfast in our Roof Garden with its stunning views and we would love to welcome you back in the nearest future.Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Sanjay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great location and a beautiful hotel. We would stay there again.
Stayed 1 night in Dec 2023
Response from Alexia Kolatskou - Guest Relations Manager on Dec 18, 2023
Dear Sanjay,Thank you for recommending the Electra Palace Thessaloniki after the experience you had with us! We are very glad to receive your compliments about our location in the midst of the city center and our premises.We hope to have the chance to welcome you back in the nearest future.Kind Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a very nice hotel right in the central part of the town, but still very quiet. beautiful view over the sea and near main shopping street and restaurants and bars. staff very professional and super friendly and helpful. overall excellent experience
Stayed 2 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on Feb 15, 2024
Dear Thomas,Thank you for this glowing review! We are so glad you enjoyed your stay with us. It was a pleasure to have you as guest and we hope to welcome you back the next time. Warm regards, Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Alper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on Nov 21, 2023
Dear Alper,We would like to thank you for taking the time to share with us your great rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Luca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super property in the heart of the city, on the water and the shopping streets. The breakfast at the top terrace over the sea and the square is incredible (view, food, service)
Stayed 2 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on Nov 16, 2023
Dear Luca, We would like to thank you for taking the time to share with us your review regarding your visit and experience at the Electra Palace Thessaloniki. Thank you for your kind words regarding our kind staff and our central location.We will be pleased to welcome you again. Kind Regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

CHARALAMPOS

Liked: Cleanliness, staff & service, property conditions & facilities
It has been a long time i felt and experienced such a great hospitality. Bravo excellent job in all aspects. friendly and professional stuff. I am praout that in thesaloniki at electra palace hospitality excist in its highest you can get. Thanks a lot. Charis antoniou
Stayed 4 nights in Nov 2023
Response from Alexia Kolatskou - Guest Relations Manager on Nov 15, 2023
Dear Charalampos,Thank you for visiting the Electra Palace Thessaloniki and sharing your great rating.Your kind words give us great pleasure and fuel us in keeping our high standards and the customer satisfaction as our main goal.We would love to have the chance to welcome you back for another memorable experience!Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Catriona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Grecian Vacation
We spent 6 nights in the Electra Palace Thessaloniki at the end of Oct/ start of November,and it was everything we had hoped for. We arrived at the hotel tired out after a long journey and reception had our room ready well before the official check in time ,and we were very thank for this courtesy.The buffet breakfast offered a great selection and staff were friendly and efficient. The executive room with a sea view had a balcony and a super view of the square and the sea but it wasn't noisy.lt was comfortable and cleaned on a daily basis. The hotel is eco friendly too . Spa facilities were excellent and the outdoor pool although on the small side was adequate for cooling off.l with not hesitate to stay there ai if l ever return to Thessaloniki.
Stayed 6 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Nov 7, 2023
Dear Catriona,Thank you for selecting the Electra Palace Thessaloniki for your recent stay and for posting this great feedback.We work hard to offer a warm welcome and make you happy and your feedback gives us motivation to keep improving our services and ensuring the highest level of satisfaction for our guests.WitWe are extremely pleased to know that you had a memorbale and comfortable stay and that you enjoyed all aspects of our hotel.Our entire team is looking forward to welcoming you again on your next trip.Warm Regards,Alexia Kolatskou Guest Relations Manager

8/10 Good

Joanna

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location. Great concierge service. Hood selection of breakfast items.
Stayed 1 night in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 30, 2023
Dear Joanna,Thank you very much for your kind comments which we value tremendously. We are happy to know you enjoyed our concierge service but also the central location and our breakfast.We hope we get the chance to welcome you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Joy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at this property- staff was very welcoming and helpful. I had requested help on an issue with missing laundry items but it was resolved immediately. Restaurants and places of interest are nearby and within walking distance (though would recommend a cab if you prefer not to walk longer distances). I would definitely stay here in my next visit.
Stayed 4 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 27, 2023
Dear Mrs. Joy,Thank you very much for your kind words! We are glad to know you enjoyed your stay, our central location but most of all we are happy to know you enjoyed the service of our staff.Whenever you want to re-live the experience you are most welcome here.Looking forward to seeing you again.Best regards,Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

Eleftherios

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay in Thessaloniki
The location is beutiful, the condition os the property excellent what is still missing some more AI tools and ecofriedly activities which i couldn't recognized.
Stayed 4 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 26, 2023
Dear Mr. Εleftherios, Thank you for choosing to stay at the Electra Palace Thessaloniki and for taking the time to write your review.We are glad to know you enjoyed the location of our hotel in the midst of the city center and in close proximity to many shops, restaurants and sights.Kindly note that our hotel and our hotel group in general runs a "green philosophy" advancing towards sustainable development.Our hotel obtains the Green Key, an International Enviromental award which demonstrates the establishment's efforts to develop an environmental friendly, sustainable and responsible business.Towards that direction, we have completed a series of eco-friendly actions such as replacing all the light bulbs to led ones, altering our room amenities and placing signs on the beds and in the bathrooms mentioning that the linens and towels in the rooms are changed upon our guests' request. We also value food and we try our best not to waste it.Perhaps you have noticed the sign we have placed on our breakfast buffet encouraging our guests to eat all they take, assisting our goal in preventing food waste.We are are always open to new thoughts and ideas and we will be pleased to welcome you again and hear your thoughts.Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Excellent

OMER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Absolutely amazing in every way, highly recommended (stayed in Junior suite with access to the club lounge)
Stayed 2 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 21, 2023
Dear Mr. Omer, We appreciate that you have taken the time to write a review for the Electra Palace Thessaloniki.It is always pleasant to know that our guests appreciate our quality of service and that we were able to fully meet your expectations. We are particularly happy that you enjoyed our junior suite and our executive lounge and its benefits.We look forward to welcoming you back on your next visit. Best Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

KEITH, Rancho Palos Verdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with a fantastic location. You're in the middle of the action. Great cafes, walk to multiple shopping and other food districts. Great walk along the water all the way to the White Tower. Short walks to many tourist destinations. Pay for the upgraded room with balcony and sea view. Our rate included a free breakfast buffett that was delicious and got us ready for the day. We would absolutely stay here again.
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 20, 2023
Dear Mr. Keith, Let us thank you for choosing the Electra Palace Thessaloniki for your stay. We are glad we were able to meet your expectations. Our entire team would like to express its gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, Alexia Kolatskou Guest Relations Manager

2/10 Terrible

Zoi R

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I’ve stayed in the past and this hotel, and I really liked the service. I also love the location because it’s near everything. I booked my elderly father a room at this hotel. When he arrived, he was informed that he had to park his own car. He found the parking two blocks down in a damp dirty parking garage. According to the staff at the hotel, they no longer provide this service of valet. This place cannot be a five star hotel, and not provide the most basic service.
Response from Alexia Kolatskou - Guest Relations Manager on Nov 2, 2023
Dear Ζoi, Thank you for sharing your feedback with us. We are happy to know that you had a pleasant stay and thank you also for mentioning our kind service.Being in the most central location of the city and given the hotel building is a historic building, there is no on-site parking. Nonetheless, we do co-operate with nearby establishments and our guests benefit from discounted prices. We apologize for the inconvenience you experienced in the enterprise.Our porters are always willing to assist our guests offering guidance and assistance with luggage and we will pass on your comment for valet parking and examine how we can offer the best possible service on your father's next visit.We would appreciate the opportunity to welcome you and your family again.Kind regards, Alexia Kolatskou/Guest Relations Manager

10/10 Excellent

Gila

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel had all new amenities. The breakfast was all inclusive and having the dining room on the toof offered anazing views. Excellent all around.
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 17, 2023
Dear Guest,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your great rating! We are extremely pleased to know that you appreciated our brand new high-end amenities and the stunning views.We all look forward to welcoming you back soon.Best regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention were of Electra Hotels and Resorts usual high standards. Will be my go to play to stay on future visits to Thessaloniki
Stayed 4 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 20, 2023
Dear Mr. Peter,Thank you for visiting the Electra Palace Thessaloniki and sharing your great rating and your warm feedback.We are extremely pleased to know that you enjoyed our premium service and the hospitality that our Hotel Group is known for.We would love to have the chance to welcome you back for another memorable experience!Warm Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Kaufman

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations on Oct 12, 2023
Dear Guest,Thank you very much for your kind rating. We are happy to know that you enjoyed your stay and we would love to have the chance to welcome you back for another stay.Kind Regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Lilach

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 10, 2023
Dear Guest,Many thanks for choosing to visit the Electra Palace Thessaloniki. Your great rating is well noted. We look forward to welcoming you back in the near future.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Kaufman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 10, 2023
Dear Mr. Kaufman,Many thanks for choosing to visit the Electra Palace Thessaloniki. Your great rating is well noted and we look forward to welcoming you back in the near future.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Malena, Burnsville

Stayed 1 night in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 27, 2023
Dear Mrs. Malena,We appreciate the great rating you have posted and look forward to welcoming you back at the Electra Palace Thessaloniki in the near future.Best regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Dimitrios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was exeptional, we were treated exeptionally
Stayed 3 nights in Oct 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 10, 2023
Dear Mr. Dimitrios,Thank you very much for taking the time to share your experience at the Electra Palace Thessaloniki.We are very happy to know you enjoyed your stay with us and that our hotel offered you a memorable experience.Thank you also for mentioning our service level, as this is something we strongly pursue.We would love to get the chance to welcome you back again.Warm regards,Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

Itzik, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Good serivew
Stayed 4 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 4, 2023
Dear Mr. Itzik,Greetings from the Electra Palace Thessaloniki!Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our premium service and we hope to see you again very soon.Sincerely,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Shimon, Sammamish

Stayed 5 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Oct 26, 2023
Dear Mr. Shimon,Thank you for being our guest and for posting your great rating. We look forward to welcoming you back at the Electra Palace Thessaloniki.Kind regards,Alexia Kolatskou Guest Relations Manager

4/10 Poor

Troy, Gilbert

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff is terrible other than the doorman and breakfast staff. Unaccommodating hotel and the front desk staff easily pitch one lie after another. This is a joke of a 5 star hotel - better service can be had at a 2 star. Stay clear of this ugly dirty city that has nothing to offer.
Response from Alexia Kolatskou - Guest Relations Manager on Oct 2, 2023
Dear Mr. Troy,Thank you for your review and the time you spent on it. We always welcome feedback from our guests as it is through your eyes that we can identify areas that we need to improve and find the ways to do it. We read your review with great interest and were troubled with a couple of points that you mention as they do not characterize the level of our hotel. We remain at your disposal to discuss everything and elaborate.Kind regards,Alexia/Guest Relations

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Sep 29, 2023
Dear Mr. Wolfgang,Many thanks for taking the time to share with us your great rating on your Electra Palace Thessaloniki experience. We look forward to your future visits!Best regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in great and central location Very recommended
Stayed 2 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Sep 23, 2023
Dear Guest, Greetings from the Electra Palace Thessaloniki. Thank you for your perfect review of our hotel. Looking forward to welcoming you back soon. Warm regards, Alexia Kolatskou Guest Relations Manager

8/10 Good

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Sep 26, 2023
Dear Mr. Vladimir,We would like to thank you for taking the time to share with us your rating regarding your visit and experience at the Electra Palace Thessaloniki. We hope to have more opportunities in the future to welcome you back.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Kristy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk gave great service. The buffet complementary breakfast was lovely.
Stayed 4 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Sep 22, 2023
Dear Mrs. Kristy, Thank you very much for taking the time to share your experience following your stay with us. It brings us great happiness to know you enjoyed your time at the hotel. Our entire team works very hard in offering guests an amazing experience similar to the one we would like to enjoy when travelling and comments like yours are the true reward to our efforts. You are always welcome at the Electra Palace Thessaloniki and we look forward to seeing you again. Kind regards, Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I am in Thessaloniki I stay at Electra Palace because it is in the center of everything. Since they remodeled it is magnificent. Will be back again
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Sep 21, 2023
Dear Mrs.Theresa, Thank you very much for your warm feedback. We are very glad to know that you enjoyed all aspects of your stay at the Electra Palace Thessaloniki. Looking forward to your next visit. Best regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Sep 22, 2023
Dear Mr. Anthony,Thank you for choosing to visit the Electra Palace Thessaloniki.We have noted your great rating and we look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the square and the bay.
Stayed 1 night in Sep 2023
Response from Alexia Kolatskou - Guest Relations Manager on Sep 19, 2023
Dear Μr. JeffreyThank you very much for your kind rating. We were truly pleased to hear that you enjoyed the stunning views during your stay.We would love to have the chance to welcome you back in the nearest future.Kind Regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Joseph J

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The location has to be the best. View of the sea and local boats going by
Stayed 3 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations on Sep 15, 2023
Dear Mr. Joseph, Thank you for choosing the Electra Palace Thessaloniki and for taking the time to share your experience with us. We are glad to know you enjoyed your stay with us, our premises and our central location. We hope to welcome you again soon. Kind regards, Alexia Kolatskou - Guest Relations Manager

10/10 Excellent

ELIAHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent hotel This is the second time we stay at the hotel. Location, service, cleanliness and breakfast are excellent.
Stayed 2 nights in Sep 2023
Response from Alexia Kolatskou - Guest Relations on Sep 12, 2023
Thank you very much for your warm feedback. We are very glad to know that you enjoyed all aspects of your stay at the Electra Palace Thessaloniki. Looking forward to your next visit. Best regards, Alexia - Guest Relations

10/10 Excellent

Calliope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and efficiently run. Management and staff are responsive and facilitating to customer requests.
Stayed 4 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Sep 5, 2023
Dear Mrs. Calliope, Thank you for choosing the Electra Palace Thessaloniki and for taking the time to share your experience with us. We are glad to know you enjoyed your stay with us, our premises but most of all the service level of our staff. We hope to welcome you again soon.Best regards, Alexia - Guest Relations

10/10 Excellent

Theresa, Ridgefield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The location is fantastic, the staff was friendly and attentive, and the food was wonderful.
Stayed 2 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 28, 2023
Dear Mrs. Theresa,Thank you very much for taking the time to share your experience following your recent stay with us.It brings us great happiness to know you enjoyed your time at the hotel, our central location, our menu and especially our staff service.Everyone at the hotel works very hard in offering guests an amazing experience similar to the one we would like to enjoy when travelling and comments like yours are the true reward to our efforts.You are always welcome at the Electra Palace Thessaloniki and we are looking forward to seeing you again.Warm regards,Alexia Guest Relations

10/10 Excellent

Theresa, Ridgefield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, and we felt very welcome. Staff was friendly and attentive.
Stayed 1 night in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 28, 2023
Dear Mrs. Theresa,Thank you very much for taking the time to share your experience following your recent stay with us.It brings us great happiness to know you enjoyed your time at the hotel, our central location and especially our staff service.Everyone at the hotel works very hard in offering guests an amazing experience similar to the one we would like to enjoy when travelling and comments like yours are the true reward to our efforts.You are always welcome at the Electra Palace Thessaloniki and we are looking forward to seeing you again.Warm regards,Alexia Guest Relations

10/10 Excellent

Vasiliki

Stayed 1 night in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 28, 2023
Dear Mrs.Vasiliki,Thank you for choosing to visit the Electra Palace Thessaloniki.We have well noted and appreciated your lovely rating and look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location, lovely rooms, helpful staff and great atmosphere. The spa has a lovely indoor pool and massage was fantastic. Gym small but good equipment. Rooftop pool area is small and busy but perfect for a cool off and it’s absolutely stunning - great food, drinks & views up there! Staff were brilliant at discretely arranging seating for everyone and calm down kids in the pool who were disturbing those who wanted to have a more peaceful experience! We will definitely cone back here!!
Stayed 3 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 28, 2023
Dear Mrs. Anna,Thank you very much for selecting our hotel and for taking the time to share your experience with us.It brings us great pleasure to know you enjoyed your time at the Electra Palace Thessaloniki and especially our central location, our menu, our 2 pools and our recently and totally renovated spa premises.Our entire team works very hard in offering visitors the same level of service we would like to enjoy when travelling abroad, so thank you very much for recognizing our efforts. We will be looking forward to your next stay and we remain at your disposal for anything you may need.Have a wonderful remaining of summer,Best RegardsAlexia Kolatskou/Guest Relations

10/10 Excellent

peter

Stayed 3 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations Manager on Nov 6, 2023
Dear Peter,Thank you for choosing to visit the Electra Palace Thessaloniki. We have well noted and appreciated your lovely rating and we look forward to welcoming you back soon.Kind regards,Alexia Kolatskou Guest Relations Manager

10/10 Excellent

Anila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my kids have great experience at electra palace . Highly recommended for everyone!!
Stayed 1 night in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 21, 2023
Dear Mrs. Anila, Thank you very much for selecting our Hotel and for taking the time to share your experience with us.It brings us great pleasure to know that you and your family enjoyed your time at the Electra Palace Thessaloniki and that you had a great time!On behalf of our entire team, wishes for a lovely remaining of summer and hope to see you again next year!Best Regards,Alexia Kolatskou/Guest Relations

10/10 Excellent

Yosef, Ramat Hasharon

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is centrally located, rooms and staff service are very good. Fine breakfast in a restaurant with great view.
Stayed 5 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 21, 2023
Dear Mr. Yosef,Thank you very much for taking the time to share your experience at the Electra Palace Thessaloniki.We are very happy to know you enjoyed your stay with us.We will be looking forward to welcoming you back.Kind regards,Alexia - Guest Relations

10/10 Excellent

Anila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very authentic, great service, great amenities. Everything is excellent. Electra hotel complete all the needs and wants to stay here , has good vibes and makes Thessaloniki a loving city. For sure will visit again:)
Stayed 1 night in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 21, 2023
Dear Mrs. Anila,Thank you very much for selecting our Hotel and for taking the time to share your experience with us.It brings us great pleasure to know you enjoyed your time at the Electra Palace Thessaloniki and that you had a great time!Our entire team works very hard in offering visitors the same level of service we would like to enjoy when travelling abroad, so thank you very much for recognizing our efforts.We really hope to welcome you back soon.Best Regards,Alexia Kolatskou/Guest Relations

10/10 Excellent

stavros

Stayed 4 nights in Jul 2023
Response from Alexia Kolatskou - Guest Relations on Aug 21, 2023
Dear Mr. Stavros,Thank you very much for taking the time to share your experience at the Electra Palace Thessaloniki.We are very happy to know you enjoyed your stay with us.We will be looking forward to welcoming you back.Kind regards,Alexia - Guest Relations

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Bar fridge did not work and when we range reception they didn’t think it was an issue! Other than that it was good!
Stayed 2 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 16, 2023
Dear Mr. Peter,Thank you very much for choosing the Electra Palace Thessaloniki and for taking the time to share your experience with us.We are pleased to know that you enjoyed your stay with us.With regards to the mini bar you are mentioning, allow me to kindly inform you that we checked it and we did not find any malfunction. Nonetheless all of our colleagues are willing to assist our guests at any time.We hope to welcome you again soon and we remain at your disposal.Kind Regards,Alexia/Guest Relations

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and its rooftop bar with a fantastic view. The food is amazing,especially the breakfast buffet
Stayed 2 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 14, 2023
Dear Mrs. Ana,Thank you very much for choosing the Electra Palace Thessaloniki.We were truly pleased to hear that you enjoyed our hotel, our Roof Garden and especially our breakfast buffet. We would love to have the chance to welcome you back in Thessaloniki for another stay.Kind Regards,Alexia Kolatskou Guest Relations

10/10 Excellent

zaharoulla

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel great location great service. The most friendliest staff I have ever met. The breakfast was fantastic will definitely return back
Stayed 2 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 14, 2023
Dear Mrs. Zaharoula,Thank you very much for taking the time to share your experience following your recent stay with us.It brings us great happiness to know you enjoyed your time at the hotel, especially our breakfasr and our staff service.Everyone at the hotel works very hard in offering guests an amazing experience similar to the one we would like to enjoy when travelling and comments like yours are the true reward to our efforts.You are always welcome at the Electra Palace Thessaloniki and we are looking forward to seeing you again.Kind regards,Alexia Guest Relations

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel in the most beautiful part of the city. Amazing breakfast with the prettiest view imaginable of the sea and Mount Olympus. The staff was super friendly and went above and beyond.
Stayed 4 nights in Aug 2023
Response from Alexia Kolatskou - Guest Relations on Aug 11, 2023
Dear Mrs. Madeline,Thank you very much for taking the time to share your experience following your recent stay with us. It brings us great happiness to know you enjoyed your time at the hotel, and especially our staff service. Everyone at the hotel works very hard in offering guests an amazing experience similar to the one we would like to enjoy when vacationing and comments like yours are the true reward to our efforts.You are always welcome at the Electra Palace Thessaloniki and we are looking forward to seeing you again.Best regards,Alexia Guest Relations