Ratings based on 185 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from OR.

Amazing River Views

Posted Feb 8, 2017
Pros: Enjoyed the updated rooms and breakfast area.
Cons: Internet seemed a little slow.
I had an outstanding stay and was very surprised by the updated facilities and rooms! Best River Views in Florence and amazing to see the lights across the river at night.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for staying with us. We are pleased that you enjoy our newly remodel and updated rooms. We look forward to seeing you again real soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

Beautiful view, close to downtown, good breakfast

Posted Jan 1, 2017
Each room has a beautiful view of the river. The hotel has all outside entrances and is a short walk into old town Florence with many great shops, restaurants and pubs. The hotel needs a paint job on the outside, and the rooms are simple, but comfortable and with small balconies. Breakfast included was standard continental choices with a made to order egg station. We didn't try the restaurant but it was very updated and beautiful. They also had a dog 'pee-patch' which was great for our dog.
Comment from Hotel Management
Jan 3, 2017 by David Locke, Hotel Management
Thank you for staying with us on your recent trip to Florence. Old Town Florence is a quaint village with a lot of personality, glad you had a chance to enjoy the community. We are pleased that you enjoyed the Best Western Pier Point Inn breakfast, fresh made omelets and more. We hope to see you again the the near future, thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Great view!

Posted Dec 28, 2016
Pros: location and the breakfast in the morning was very good! The sweet lady running the restaurant was very pleasant and prepared a great breakfast.
Cons: I would say the only negative was there was no elevator to the 3rd floor so we had to lug everything upstairs.
Location: The location is great! close to down town and on the river.
We really enjoyed our stay at this hotel. The room was very comfortable, clean and had an amazing view on the river.
Comment from Hotel Management
Dec 29, 2016 by David, Hotel Management
Thank you for staying with us at the Best Western Pier Point Inn. We are please that you had a great stay. Our freshly prepared breakfast is truly outstanding and the view are amazing. We hope to see you again real soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scio, Oregon

The Best Place to Stay with Pet Friendly

Posted Dec 23, 2016
Pros: Location, and Pet Friendly the most thing.
Cons: Having Breakfast longer past 10:00 A.M for the people who sleeps longer past 10:00 A.M.
Location: Great Beaches, Shopping, Great Food all around the place. Place to play for Children on the Sand Dunes.
We stayed with our Best friend and This Best Western Hotel is the Wonderful place for you and your Pet or Pets. Great Breakfast too. Great sleep, Quiet and Great parking. A Perfect place to walk around with your pets at wonderful parks, Sand Dunes. Great places to shop, Eat, and Relax too. Friendly Staff, For anything you might need if you forgot anything at Home. They are willing to help with anything. We would stay there anytime of the seasons. Summer, Winter or Fall & spring. A Beautiful View of the River from your Room. Great Lighting for your Safety when walking at night with your Pets.
Comment from Hotel Management
Feb 24, 2017 by David, Hotel Management
Thank you for staying at the best Western Pier Point Inn. We are happy that you had a pleasant stay and where able to bring your pet. Please let us know on your next visit athat you would like breakfast past 10pm and w will put something together.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton wa

Friendly

Posted Dec 23, 2016
We stayed at five hotels during r six day road trip. The rooms here were on the smaller side, kids didn't care for the pool area to much either. But the staff at this place were amazing. 100% completely loved their job. Made small talk w the kids and smiled while doing so. Enjoyed thier job. The breakfast was too knock as well.
Comment from Hotel Management
Feb 24, 2017 by David, Hotel Management
Thank you for staying with us at the Best Western Pier Point Inn. Our staff prides themselves on superior gust service, we are please enjoyed the special care.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016
Comfortable stay while driving on the 101. Beakfast chef needs to monitor meals made for guest better, she gave my breakfast to someone else, I waited 1/2 hr + for breakfast when she realized what she did.
Comment from Hotel Management
Dec 29, 2016 by David, Hotel Management
Thank you for staying with us at the Best Western Pier Point Inn. We are sorry that an error was made with your breakfast. We hope the freshly made breakfast was good when you received it. We hope to see you again real soon.
5 out of 5
by A verified traveler

Posted Nov 9, 2016 on Hotels
Comment from Hotel Management
Dec 29, 2016 by General Manager, Hotel Management
Thank you for staying with us on you visit to the Oregon Coast. Hope to see you again soon.
4 out of 5
Recommended
for Families
by A verified traveler from Oregon

Nice staff, beautiful view.

Posted Oct 3, 2016
Pros: Location and food.
Cons: Small rooms
Location: The beach and Old Town Florence. Honeyman State Park, complete with dunes, is nearby. Also, several lakes are nearby.
Allowed for early check-in. Very nice staff. Also ate at the hotel restaurant. Good food and, again, nice staff. Great location with a pretty view.
Comment from Hotel Management
Dec 29, 2016 by David, Hotel Management
Thank you for staying with us at the Best Western Pier Point Inn. The Florence area certainly has many wonderful attractions and locations . We hope to see you again real soon.
3 out of 5
by A verified traveler

Great river view but dated rooms

Posted Oct 2, 2016
Pros: The staff and the view.
Cons: Update the room, especially the heating and air systems. Make sure that everything in a room is functional and presentable when renting it out.
Friendly, helpful staff with great river views. The rooms are very dated. No elevator and the staircases to the rooms have narrow steps. The sliding screen door on our room was twisted as if someone bent it in a fit of rage trying to force it open. It was difficult getting in and out of the driveway since it sits on a curve on the major road. Not sure if I'd stay there again, through there is not many choices in Florence, Oregon.
2 out of 5
by A verified traveler

Fool me once...

Posted Sep 27, 2016 on Hotels
Exceedingly disappointed with this Best Western. The property itself sits on a beatiful parcel with an excellent view of the rivers head and sand dunes - as well as it sits looking across the water looking at Moe's and the Florence bayfront. Because of this, I booked the $200+ room. When I arrived, after 2:30pm I was told there was a full house and they did not have a room ready yet for me. No problem, I went, bought a lock for my trailer, ate lunch and drove back up the hill. Close to 4:00, still no room. "They'll call my number when it's ready. After 4, I watched people pile in, check in, get room keys and leave the from lobby. After about 5 of these, I was so mad I wanted to cancel my reservation and go somewhere else. However, due to a friend coming from Portland, and spotty cell service, I just had to bite my tongue and wait it out. Finally, after getting in a long line, I got to the front and got a room on the bottom floor to the East of the building. This means, that your balcony has weeds and you feel like you are in the basement, below the rooms with the cool views. Oh well. My bad. They won't get a penny from me again - let alone $200. The entire chain. Oh, and to spare you time, yes, there was alot more bad than good besides what I have already mentioned. For example, I picked up the guest book once I was finally in my room, and scrolled to the "Room Service" tab, looked at the menu, and called up to order. I was informed there is no room service.