Ratings based on 562 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Top notch management

Posted Jun 3, 2017
Rebekah really helped make our stay wonderful! She understands the meaning of service.
Comment from Hotel Management
Jun 3, 2017 by Steve, Hotel Management
We agree the Rebekah is amazing, and thank you for your stay. We hope to see you again soon and earn a five of five ranking next time!
4 out of 5
Recommended
for Everyone
by A verified traveler from K

Nice hotel for adults

Posted May 30, 2017
If you have young kids do not stay here. It seemed that if you have kids under the age of 10 they were not very helpful. We could here everything the other room was doing above us. Noisy noisy noisy. If you have teenagers or up I recommend this hotel anytime. Great facilities for teenagers and up.
Comment from Hotel Management
Jun 5, 2017 by Steve, Hotel Management
Jake, While we think we can serve guests of any age (as a father of two young children I do understand), we certainly are not a waterpark or built for young children specifically. I am disappointed that our service seemed unhelpful and that, regardless of age, should never be our challenge. For this I am very sorry and hope with a return stay we can make this up to you.
4 out of 5
Recommended
for Everyone
by A verified traveler from oc oregon

Posted May 26, 2017
Hotel was nice.rooms are clean. Staff could be a little more polite.
Comment from Hotel Management
May 26, 2017 by Steve, Hotel Management
Thank you for this review peaches and I agree, the staff should always be polite! I will share your comments with the team and hope with future stays you notice our growth!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great rest after Reaching the Beach

Posted May 22, 2017
Cons: service in the bar was haphazard at best - under staffed
We rode from Amity to Pacific City - hubs picked us up at the finish line and we spent the night at Salishan. Super comfy.
Comment from Hotel Management
May 26, 2017 by Steve, Hotel Management
Thank you for your review and we don't aim to be short staffed anywhere, I am sorry you felt service was inadequate in that area. We will discuss how we can better respond to sudden increases in business and make sure to get a 5 out of 5 next time you make the big ride to the coast!
2 out of 5
by A verified traveler from Portland

Disappointed

Posted May 22, 2017
Pros: The shampoo and conditioner!
Cons: 1.) Put a lamp and mirror where the toiled is in room 432. 2.) Install a faucet head that can control the water volume instead of just one heavy flow
Location: Eateries
1.) We are big miniature golf people and was really looking forward to playing a few rounds of putt-putt golf but much to our surprise, they had the ground all torn up and no course available!! 2.) The last time we where there we were allowed access to the outdoor hot tub down where the massage facility is located and when we asked if we could go sit in the hot tub again we were told that it would cost $75 per person that was acting like a snob! Very rude. 3.) Was not impressed with the view of the bay due to the noisy highway right there. No recommendation at this time. Overpriced for the available amenities.
Comment from Hotel Management
May 26, 2017 by steve, Hotel Management
Dear Johnie, Our putting course is closed as we are doing a major remodel of that space; certainly understand that you missed it but we are very excited about the updating that was much needed. The spa hot tub is only available with services, as you can imagine it would get very full and lose the value it has to those having services if it became a gathering spot for large groups of people. We do have a hot tub available for all hotel guests in the pool complex, I hope you can use that if you reconsider a return stay. I appreciate your feedback and hope you reconsider a future stay.
2 out of 5
by A verified traveler from H

The Hotel was clean but the Room smelled musty

Posted May 8, 2017
We arrived for our Anniversary evening and the gave us an upgrade Comp which was nice! We got to our room it was clean but smelled moldy and musty really bad! We had dinner in the Sun room that was really good! We checked out in the morning and decided to have Breakfast at the same restaurant. The hostess had a couple before us and us waiting it took her 15 min to seat us because she disappeared! We got 17$ off our bill for the musty room! And was told that they had cleaned the carpets a few weeks previous to our stay( they failed to check if they were dry or smelly) The morning staff was not friendly in the sun room restaurant and very slow!! We decided that we probably won't stay again!!! For the price we felt the staff should have been friendlier!!!!
Comment from Hotel Management
May 16, 2017 by Steve, Hotel Management
Thank you for taking the time to share this review with us. I will immediately share these details with our team in hopes of avoiding these challenges with future guests, and please accept my sincerest of apologies for these challenges during your stay. I hope we can see you again in the future and show you how much we grow as a result of these comments! Steve Hurst General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver,bc

This is a comfortable,up-graded hotel.

Posted Apr 30, 2017
Pros: We liked the setting and the relaxed atmosphere, as well as the helpful staff.The dinner we had in Gray's was excellent. This place should be packed.
Cons: As a health- conscious person, I would have liked more choices of organic and gluten free meals in the Sun room as that was the only restaurant open f
Location: The hotel is beautifully situated on a hillside from which golf, beach-walking and nature trails are readily available. Quaint Depoe bay is close bye.
The hotel is situated in a lush sylvan setting overlooking Siletz bay and the ocean.As the weather was quite wet, (typical for here) we comfortably spent time in our room relaxing after walks on the beach and the Nature Trail. The swimming pool was well equipped and very pleasant. The staff were very helpful at all times.A short trip down the road led us to Depoe bay- a quaint holiday shopping area with interesting stores. Up the road (north) is a wonderful pottery shop which we have visited on each of our three stays here and never been disappointed.
Comment from Hotel Management
May 4, 2017 by steve, Hotel Management
Elizabeth, thank you for this fantastic review and rest assured, updated menus in the Sunroom are on the way, while it is already a popular menu, our chef is very interested in improving the areas you mentioned and more. thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2017
Wonderful stay! Staff and property were great, food was delish!
Comment from Hotel Management
May 16, 2017 by steve, Hotel Management
Thank you and we hope to see you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Very beautiful but not very clean

Posted Apr 9, 2017
Cons: better cleaning
Pros: beautiful, covered parking in front of the room, swimming pool Cons: didn't drink complimentary coffee because the inside of coffee maker wasn't clean. Full of dog hairs on the carpet (probably from the previous guest)
Comment from Hotel Management
May 18, 2017 by Steve, Hotel Management
I am so sorry that we failed to properly clean your room prior to arrival, we take great pride in attention to detail and clearly we fell short on your stay. In the future please do notify us during your stay if this happens so we can make it right!
5 out of 5
Recommended
for Everyone
by A verified traveler from Salem,Or

SpringBreak with family

Posted Apr 6, 2017
The Salishan resort is an awesome place to be close to shopping, beach. Or choose to stay in your room and enjoy the view, or the great pool and big spa. My kids loved the pool, we loved the stay!
Comment from Hotel Management
May 20, 2017 by Steve, Hotel Management
Thank you for your review and we can't wait to see you again!