Ratings based on 329 Verified Reviews

4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Average stay

Posted Nov 16, 2017
Pros: Breakfast and location was great
Cons: Service and room fit-out could do with an improvement.
Location: Great location
No one at the desk when I checked in. Bed part of the room was the same size as the toilet, bizarrely. Double bed with two duvets rather than a double duvet. Toilet paper is like something you would find in a students house, like sandpaper
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

great choice

Posted Sep 15, 2017
Pros: staff, location, food
Cons: noise from the restaurant
I stayed at this hotel 6 nights early september 2017. PROS: service, staff, excellent breakfast, very fine (included) dinners that you can eat in your room if you want, with different choices every day. Superb location in Oslo. Cons; only one thing. There is a restaurant and a bar downstairs, and if you get a room with a court view, expect very loud noise when they throw bottles in the tray. This may not be a problem mid-day, but at 6AM....unbearable. I must say that the hotel is aware of the problem, and have make steps to remove this nuisance. Also, tv options too limites (15 channels, only sky news in english). Besides that, excellent choice!!!
Comment from Hotel Management
Nov 8, 2017 by Guro Øsmundset, General Manager. , Hotel Management
Dear Martin, thank you so much for sharing your feedback with us. Regarding the noise you experienced, I can assure you that this will be followed up by our Restaurant Manager, and I deeply apologies for the disturbance you experienced. I am so happy to read that you enjoyed our included evening meal, and hope we will have the pleasure of welcoming you back, some time soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from United Kingdom

Excellent location.

Posted Aug 26, 2017
Excellent location with super breakfast choice. Additional bonus of tea & cake from 3-6pm & a light supper from 6-9pm. Small but adequate room and pleasant, helpful staff. Would stay again if in Oslo without a doubt.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

A very good city centre hotel

Posted Jul 23, 2017
Pros: Excellent choice at breakfast. Good and convenient central location. Evening buffet dinner provided every evening.
Cons: Housekeeping
The hotel is located opposite the National Gallery and is close to a number of other attractions/museums. Excellent location and within walking distance of the harbour and Central train station. Excellent breakfast and the added bonus of a buffet evening meal included in the price. The hotel is good value for money. The staff, especially the receptionists, were very helpful. I had some issues with the room cleaning. On two occasions during my stay the bed was left not made, indicating that the room had been properly serviced.
Comment from Hotel Management
Jul 30, 2017 by Guro Øsmundset, General Manager, Hotel Management
Thank you so much for your lovely feedback! We are sad to read that your room was not made twice, and will follow up our routines to make sure it does not happen again.
1 out of 5
by HC from San Diego

Small bathroom, bugs

Posted Jul 18, 2017 on Hotels
Bathroom design is bad, not enough room, I bumped onto everything. And it has some kind of bugs, like hidden bed bugs
Comment from Hotel Management
Aug 9, 2017
Thank you for taking the time to share your feedback with us. We highly appreciate it, and will use your feedback to improve the hotel and the guest experience. We have rooms in all categories, and for your next stay I will highly recommend you to book one of our really nice and large Superior rooms, which based on your feedback I think will be a more suitable choice for you. Thank you so much for staying with us, we hope to see you again here in Oslo! All the best, Guro Øsmundset, General Manager.
5 out of 5
by Shannon

Great spot in Oslo

Posted May 23, 2017 on Hotels
This hotel has a great location in Oslo, very walkable to major sites. Right next door to the fantastic National Gallery. The room was comfortable and large for a European hotel. The service was great. The included breakfast was fantastic and this hotel also has an included small dinner, which is lovely if you're on a budget, since food is expensive in Oslo. All in all, great hotel!
Comment from Hotel Management
Jun 24, 2017
Dear Shannon, thank you so much for your lovely feedback. Great to hear that you enjoyed your stay, we hope to see you again sometime soon! Best regards, Guro Øsmundset, General Manager
5 out of 5
by mike

Posted Jan 4, 2017 on Hotels
Great hotel--location, food & room very good
Comment from Hotel Management
Feb 28, 2017 by General Manager, Hotel Management
Thank you so much for your kind feedback. We are really looking forward to welcoming you back. Best regards, Front Desk.
4 out of 5
by david from Glasgow / SCOTLAND

I want to go back to Oslo & the clarion savoy .

Posted Aug 31, 2016 on Hotels
Oslo is a great city & this hotel is a 10 minute walk from anything that you need or would like use or visit , we will return .
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 7, 2016
The hotel location is fantastic. Lots of options to eat at walking distance. You can walk to near by attractions.