Sauna

Reviews of Clarion Hotel The Hub

4 out of 5
Clarion Hotel The Hub
Biskop Gunnerus Gate 3, Oslo

Reviews

8.8

Excellent

Rating 10 - Excellent. 1288 out of 2204 reviews" "
Rating 8 - Good. 589 out of 2204 reviews" "
Rating 6 - Okay. 184 out of 2204 reviews" "
Rating 4 - Poor. 97 out of 2204 reviews" "
Rating 2 - Terrible. 46 out of 2204 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with super clean rooms and facilities. One of the best buffet breakfast I've ever had. Great sauna and gym, brilliant stay overall
Stayed 5 nights in Mar 2024
Response from Guled on Mar 28, 2024
Thank you for the wonderful feedback! We're delighted to hear that you enjoyed your stay with us. You're always welcome back!

10/10 Excellent

Kiara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super service, will definitely book again when I’m back. Thank you!
Stayed 4 nights in Jan 2024
Response from Antonija, Welcome Office Manager on Jan 30, 2024
Dear Kiara,Thank you for taking the time to share your experience at Clarion Hotel The Hub. I'm thrilled to see that you had such a wonderful stay with us! You mentioned that you were here for a leisure trip with your partner. It's great to know that we could provide a comfortable and enjoyable environment for your getaway. Your high scores for our condition, cleanliness, and staff are truly appreciated.Your kind words about our service are heartwarming. I will make sure to pass on your feedback to our dedicated team members. They will be delighted to hear that their efforts contributed to your positive experience. You mentioned that you would definitely book again when you're back. That's the best compliment we can receive! We can't wait to welcome you back on your next visit.Best Regards,

10/10 Excellent

Anthony Russell

Traveled with partner
A great hotel in a great location. Lovely ambiance and spotlessly clean. My one gripe is that there was only one chair in the twin room. Breakfast superb.
Stayed 5 nights in Jan 2024
Response from SMS on Jan 16, 2024
Thank you so much for your stellar review and kind words Anthony! We really appreciate it!We are so happy that you love our ambiance and breakfast as much as we do!Hopefully, we get the pleasure of checking you in here again sometime in the not-so-distant future!

10/10 Excellent

Philomena

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from SMS on Jan 11, 2024
Thank you so much for your feedback! We really appreciate it.Nothing warms our hearts more than to see that our guests loved their stay with us! Guest satisfaction is our no.1 priority here at the hub!Very nice to see that guests notice our hard work!Hope we get the pleasure of checking you in here again sometime soon :)

6/10 Okay

Emanuela

Stayed 2 nights in Jan 2024
Response from Jalloh // Welcome Office on Jan 9, 2024
Hi Emanuela. I see that you gave us a 3/5, is there anything we can do to make your stay a 5/5?

8/10 Good

Charlene

Stayed 7 nights in Dec 2023
Response from Antonija, Welcome Office Manager on Jan 19, 2024
Dear Charlene,Thank you for taking the time to share your experience at Clarion Hotel The Hub. It's wonderful to see that you enjoyed your leisure trip with us. We're looking forward to welcoming you back on your next leisure trip. Have a fantastic day, Charlene!Best Regards,

8/10 Good

Roselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Antonija, Welcome Office Manager on Dec 28, 2023
Dear Roselle,Thank you for taking the time to share your experience at Clarion Hotel The Hub. It's wonderful to hear that you had a comfortable and clean stay with us during your leisure trip. Thank you for choosing Clarion Hotel The Hub for your stay. We hope to have the opportunity to welcome you back in the future.Best regards

8/10 Good

Eric, Bronx

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent area near the train station and shopping center within walking distance. The front desk staff would need to improve with answering calls from the room where we had trouble with the room temperature in the room during the winter. The breakfast selections were phenomenal. I would recommend this place to visitors in Oslo, Norway.
Stayed 1 night in Dec 2023
Response from SMS on Dec 28, 2023
Thank you for your feedback, Eric! It really means a lot to us that you took the time to let us know about your stay!We are ecstatic to hear that you enjoyed your stay and would recommend us to people visiting Oslo!We are also SUPER happy to hear that you LOVE our breakfast as much as we do!However, we are truly sorry to hear about your experience when trying to contact the reception! Your feedback on this matter is truly invaluable, as it will give us something to work on until your next stay here with us in the, hopefully, not-so-distant future!

10/10 Excellent

Nazila, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property.
Stayed 2 nights in Dec 2023
Response from SMS on Dec 26, 2023
Thank you so much for your excellent review!We are SUPER happy that you loved your stay with us:)

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sander on Dec 24, 2023
Tusen takk for super tilbakemelding!Håper vi får gleden av å ønske deg velkmmen hit igjen!

10/10 Excellent

Rosalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Antonija, Welcome Office Manager on Feb 7, 2024
Dear Rosalynn,Thank you for taking the time to share your experience at Clarion Hotel The Hub. It's wonderful to hear that you chose us for your leisure trip and that you found our conditions and cleanliness to be top-notch! We take pride in maintaining our hotel, and your feedback affirms the hard work we put in every day. Once again, thank you for choosing Clarion Hotel The Hub. We hope to see you again on your next leisure trip! Best Wishes,

2/10 Terrible

Michelle

Stayed 2 nights in Dec 2023
Response from Andre on Dec 19, 2023
Dear Michelle,We're truly sorry to hear about your disappointment with your recent stay. We deeply value your feedback and would like to learn more about your experience to address these issues. Please reach out to us directlyWarm regards, André & Team The Clarion Hotel The Hub

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Amazing hotel. Centrally located and perfect for discovering Oslo.
Stayed 3 nights in Nov 2023
Response from sinthu on Dec 15, 2023
Thank you so much for your lovely feedback, we appreciate it:) Welcome to our hotel for your next visit:) Welcome Office

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guled on Dec 10, 2023
Thank you so much for your lovely feedback, we appreciate it:) Welcome to our hotel for your next visit:) Welcome Office, Guled

10/10 Excellent

Chris

Traveled with partner
Great hotel and facilities, incredible breakfast with decidcated allergy station providing good gluten free selection.
Stayed 4 nights in Nov 2023
Response from Guled on Dec 9, 2023
Thank you so much for your lovely feedback, we appreciate it:) Welcome to our hotel for your next visit:) Welcome Office, Guled

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
We stayed at the Clarion for 3 nights & had the best stay. I couldn’t fault anything the service was outstanding, rooms were spotless & all of the amenities in the hotel were brilliant. The spa & gym was one of the best in any hotels I’ve stayed in & the buffet breakfast was extensive with so much fresh food. Will definitely be back to stay at the Clarion if we are ever in Oslo again. Thank you!
Stayed 3 nights in Nov 2023
Response from Andre on Dec 5, 2023
Hey Georgia! Wow, we're absolutely thrilled to hear that you had such an incredible experience with us! Your glowing review has brightened our day more than the Oslo sun ever could! We're over the moon to know that our service hit the mark, and that you found our rooms to be the epitome of cleanliness. It's great to hear that you made the most of our amenities, and we're pumped that our spa and gym flexed their muscles to impress! The breakfast buffet team is doing a little happy dance knowing that their spread of fresh goodies was a hit! And yes, we're already looking forward to welcoming you back for another fabulous stay whenever you're in Oslo again. Thank you so much for choosing us and for taking the time to share your experience. Safe travels until next time! Warm regards, André & Team Clarion Hotel The Hub

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central location, tres handsome hotel. coffee cup is very dirty
Stayed 2 nights in Nov 2023
Response from Andre on Dec 5, 2023
Dear Guest,Thank you so much for the 5-star review! We're thrilled you enjoyed our central spot and the hotel's charm. We deeply apologize for the oversight with the coffee cup. Thanks a million for sharing.Warm regards, André & Clarion Hotel The Hub

10/10 Excellent

Jillian

Stayed 1 night in Nov 2023
Response from Andre on Dec 5, 2023
Hey Jillian! We're over the moon to hear you loved your stay at Clarion Hotel The Hub! Your 5-star shout-out has our hearts bursting with joy. Can't wait to welcome you back for another stellar experience! Until then, keep spreading the love! Cheers, André & Team Clarion Hotel The Hub

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to train station and tram/bus stops. Hotel clean and modern. Staff very friendly.
Stayed 3 nights in Nov 2023
Response from Danial on Nov 28, 2023
Hi EmilyThank you so much for your lovely feedback:)You are always welcome to our hotel and hope to see you in the future:)Welcome Office

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Andre on Dec 18, 2023
Hei Emily! WOW, tusen takk for toppscoren! Vi er superglade for at du hadde et fantastisk opphold hos oss på Clarion Hotel The Hub! Håper vi får gleden av å ønske deg velkommen tilbake snart! Ha en strålende dag! Beste hilsener, André & Clarion Hub Team

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clarion is such a beautiful hotel. The bedroom was luxury itself..very comfortable and cozy. The breakfast was amazing and meant we didn’t have to look for lunch. The only downside for an Aussie traveller was the lack of ,easy to use ,tea making supplies.
Stayed 2 nights in Nov 2023
Response from Danial on Nov 28, 2023
Hei CatherineThank you so much for your lovely feedback, we are very happy that you had a great stay:)Hope to see you next for your next stay:)Welcome Office

8/10 Good

Natalie, Luxembourg

Stayed 3 nights in Nov 2023
Response from Andre on Dec 17, 2023
Dear Natalie,Wow, 4 stars! Thank you so much for your kind words! We're thrilled you enjoyed your stay with us. Can't wait to welcome you back!Warm regards, André & Team Clarion Hotel The Hub

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring Oslo.
Stayed 3 nights in Nov 2023
Response from Salwan / Welcome Office on Nov 29, 2023
Hello Kathryn.Thank you so much for your lovely feedback, we appreciate it:) Welcome to our hotel for your next visit:) Welcome Office, Salwan

6/10 Okay

Shane

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Overcrowded hotel
Stayed 2 nights in Nov 2023
Response from Andre on Nov 30, 2023
Dear Shane,Thank you for sharing your thoughts with us . We're sorry to hear about your experience with the crowds. Your comfort is our priority.Warm regards, The Clarion Hotel The Hub Team

10/10 Excellent

Payton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed in! From the helpful/kind staff to the decor and from the incredible buffet breakfast to the most comfortable bed I’ve ever slept in. My friend and I are now looking at other Clarion hotels to stay in
Stayed 3 nights in Nov 2023
Response from salwan / Welcome office on Nov 29, 2023
Hello PaytonThank you so much for your lovely feedback, we appreciate it:) Welcome to our hotel for your next visit:) Welcome Office, Salwan

10/10 Excellent

Islam

Stayed 2 nights in Nov 2023
Response from Andre on Dec 14, 2023
Hi Islam,Wow, a perfect score! We're absolutely thrilled you enjoyed your stay at Clarion Hotel The Hub! Your five-star experience is exactly what we aim for every day.Thank you for sharing the love! Can't wait to welcome you back soon!Warm regards, André & Team Clarion Hotel The Hub

10/10 Excellent

Eric

Stayed 4 nights in Nov 2023
Response from Belicia/Welcome Office on Dec 13, 2023
Hei Eric!Takk for top rating :)Velkommen tilbake til oss.

10/10 Excellent

Marshall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ... Great location
Stayed 1 night in Nov 2023
Response from Belicia/Welcome Office on Nov 19, 2023
Hei!Takk for din topp rating :)Velkommen tilbake til oss.

8/10 Good

Edmund

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located in the heart of Oslo’s city centre and is a very short walk to the central station where trains, trams and buses converge and depart. The standard room is rather small and would be suited comfortably for one adult guest. Be prepared to experience a maze finding your way to your room. There is not enough space in the wardrobe to hang clothes particularly for longer stays. The bed has more pillows than space to sleep on. For our second night, we had a room a little bit larger on the 8th floor. The space limitation of the standard room however is overshadowed by the hotel’s hype designs and contemporary styling. The breakfast varieties are also worth complimenting. If you can extend your travel budget, upgrading to a higher-level room may solve the space issue. But since Oslo is a very expensive city to visit as a tourist, you may need to be flexible with your mindset and be open to the tight space if travelling as a couple or with a travel buddy. There are other perks you can avail of to make the most out of what you paid for such as the use of the gym, sauna, steam room, indoor pool and secure luggage storage facility, as well as the central location of the property. Front desk employees are equally friendly and warm in relating with guests. So expect a nice and patient reception.
Stayed 1 night in Nov 2023
Response from Emma Marie on Nov 14, 2023
Thank you for your feedback, Edmund. I sent a longer reply earlier, but still appreciate the message. I could read it again and again! Have a lovely day!

8/10 Good

Edmund

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is centrally located in the heart of Oslo’s city centre and is a very short walk to the central station where trains, trams and buses converge and depart. The standard room is rather small and would be suited comfortably for one adult guest. Be prepared to experience a maze finding your way to your room. There is not enough space in the wardrobe to hang clothes particularly for longer stays. The bed has more pillows than space to sleep on. For our second night, we had a room a little bit larger on the 8th floor. The space limitation of the standard room however is overshadowed by the hotel’s hype designs and contemporary styling. The breakfast varieties are also worth complimenting. If you can extend your travel budget, upgrading to a higher-level room may solve the space issue. But since Oslo is a very expensive city to visit as a tourist, you may need to be flexible with your mindset and be open to the tight space if travelling as a couple or with a travel buddy. There are other perks you can avail of to make the most out of what you paid for such as the use of the gym, sauna, steam room, indoor pool and secure luggage storage facility, as well as the central location of the property. Front desk employees are equally friendly and warm in relating with guests. So expect a nice and patient reception.
Stayed 1 night in Nov 2023
Response from Emma Marie on Nov 14, 2023
Emma from the reception here, and thank you so much for the feedback, Edmund! Our reception staff appreciates the praise, and I will pass along the message to the kitchen and tell them that the breakfast is a big hit with the guests. I am so happy you enjoyed the amenities like the gym, pool, and luggage room. We hope to see you again, and hopefully, we can get you into an even bigger room so you can enjoy your stay to the fullest! Have a nice day!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Would stay again tram noise slightly annoying
Stayed 2 nights in Nov 2023
Response from Hanna on Nov 11, 2023
Hi Lee!Thank you for the great feedback. If you ever come back, just let us know that you want a quiet room and we will fix that for you:)Best regardsHannaWelcome Office

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
The location and service are excellent. The rooms are clean and functional (you can feel a lot of thoughts are put for guests convenience) the only thing was that the room lights didn’t work this time properly: I was not able to use the light for my side of the bed only, so my roommate would be able to rest. I had to keep the lights up for the entire room. We had this hotel booked for weekend only. The service technicians are off on weekends. We ended up with managing the issue by ourselves without asking for another room relocation. Other than that the hotel is excellent for staying!
Stayed 1 night in Nov 2023
Response from Andre on Nov 6, 2023
Dear Igor, We're delighted to hear you enjoyed our location and service! We apologize for the inconvenience with the lights, we'll make sure to address this. Thank you for choosing Clarion Hotel The Hub, we can't wait to welcome you back! Warm Regards, André & Team Clarion Hotel The Hub

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Oslo
Stayed 1 night in Oct 2023
Response from Emma | Welcome Office on Nov 4, 2023
Hello Matthew,Thank you for your lovely feedback, we really appreciate it!Welcome back. :)

8/10 Good

Carl

Stayed 2 nights in Oct 2023
Response from Martine on Oct 31, 2023
Hi Carl,Thank you for taking the time to give us your feedback, we appreciate it a lot :) Hope to see you again soon!

6/10 Okay

Anne Irgens

Traveled with partner
Liked: Cleanliness
Shower leak and water on the bathroom floor
Stayed 1 night in Oct 2023
Response from Welcome Office on Nov 4, 2023
Hello,Thank you for your feedback, we will look this up and thank you for letting us know!Welcome back. :)

4/10 Poor

Amy

Stayed 1 night in Oct 2023
Response from salwan / Welcome office on Oct 18, 2023
Hello Amy. Thank you so much for taking the time to give us a score.We would love to know what we can do so we can improve please do not hesitate to write us an email with all the improvements we can do

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Andre on Oct 12, 2023
Dear Laura, Wow, 4 stars! Thank you for the positive vibes! We're thrilled you enjoyed your stay! We'd love to hear what we can do to make it a perfect 5 next time! Come back soon! Warm Regards, André & Team at Clarion Hotel The Hub

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MIJ on Oct 7, 2023
Hei Suzanne, tusen takk for top rating!Vi gleder oss til å ønske deg velkommen igjen.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very busy hotel
Room and bed was very comfortable. Hotel very convenient for my conference venue. Is an extremely busy hotel which is most evident at buffet breakfast time. While the buffet is arranged over many stations the volume of people walking around make breakfast a very protracted affair and I went at different times according to my schedule. Also, I was very surprised that Nova restaurant was not open a couple of evenings per week.
Stayed 6 nights in Sep 2023
Response from Andre on Oct 4, 2023
Hey David! Thrilled to hear you found our rooms comfy and our location convenient! Apologies if breakfast felt a bit crowded, we're a popular spot specially in peak hours! Sorry for any confusion about Norda's opening times. It's closed on Sundays and Mondays, but we hope you'll join us there next time! Thanks for your review! Warm regards André & team Clarion Hotel the Hub

10/10 Excellent

Ted

Liked: Cleanliness, staff & service
The location was most important. It's really convenient. The restaurant associated with the hotel is also very much worth a meal.
Stayed 4 nights in Sep 2023
Response from Andre on Oct 2, 2023
Dear Ted, Thank you for your fantastic review! We're thrilled to hear that our location was most important to you and that it was really convenient. We're also delighted that you enjoyed our roof top restaurant . We can't wait to welcome you back for another energizing stay at Clarion Hotel The Hub! Warm RegardsAndré & Team Clarion Hotel The Hub

10/10 Excellent

Piotr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall We had a good stay.
Stayed 2 nights in Sep 2023
Response from Guled on Sep 29, 2023
Hi,Thank you for your feedback, we really appreciate it :)Hope we will see you again!

10/10 Excellent

Vigfús Þór

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Martine on Sep 28, 2023
Hi,Thank you for your feedback, we really appreciate it :)Hope we will see you again!

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience was great. All the staff I came in contact with were friendly and helpful. The buffet breakfast each day was phenomenal. I was there 4 nights and there is so much variety I did not get bored with choices. My room was comfortable and quiet. Their soaps and moisturizers were wonderful. The location is perfect, right across from Central (train) station so a quick walk to train taking directly to airport. I would recommend getting an inside room as I did hear some street noise ( voices) on the weekend. If I returned to Oslo I would stay there again
Stayed 4 nights in Sep 2023
Response from Marcus on Sep 26, 2023
Hello Bernard!Thank you so much for your lovely feedback. It really makes us happy to hear that you had a great time at The Hub, with Team Hub as well. Hope to see you again here!Best RegardsMarcus, Welcome Office

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The three things I liked the best - Positives: 1. check in w/ Leander - he was great, told me what I needed to know, super friendly and helpful! And as I had asked for a handicap room, I was grateful he made sure I was close to the elevator and had both a queen bed and toilet with grab bars 2. Access to public and taxi/uber transportation. As I have a disability, this is critical. So that was a lot of the reason I picked it, and it didn't disappoint. 3. Breakfast - that you had an array of vegan and gluten free options, especially the Alpro yogurt - maybe more flavors next time would be great. Myself, my niece and her fiance are all vegan and gluten free, so that was a bonus. Areas to improve: 1. My room had the littlest of windows, and very little lighting, so while I do appreciate the ability to have low light, only low light (outside of the bathroom) was bad given I had to work a little while I was there. 2. Speaking of lighting - the fact that I wake up 3-5 times a night to use the toilet, having the insanely bright light go on each and every time, and not having a way of controlling that was pretty bad. Give the guest the option please. 3. The desk chair for a room for people with disabilities isn't good. I didn't trust sitting in it. Something like a proper task chair on wheels would be really much more helpful. 4. The bed itself was really too cushy, hard for someone with limited mobility to get in/out, as the topper moved around and I'd have preferred firm
Stayed 3 nights in Sep 2023
Response from Andre on Sep 26, 2023
Dear Heidi,Thank you for choosing to stay at Clarion Hotel The Hub and for taking the time to share your feedback with us. We are delighted to hear that Leander provided you with excellent service during check-in and ensured that your room met your specific needs. We are also pleased that our accessible transportation options were convenient for you, and that our breakfast offered a good variety of vegan and gluten-free options.Thank you for your suggestions for improvement in your room and we are truly sorry to read about the lightning.Additionally, we understand the importance of providing a comfortable and safe seating option for guests with disabilities and will look into our desk chair situation.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards, André & Team Clarion Hotel The Hub

10/10 Excellent

declan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have no hesitation
fab breakfast
Stayed 2 nights in Sep 2023
Response from Andre on Sep 25, 2023
Hi Declan! Thank you so much for your amazing feedback! We are thrilled to hear that you enjoyed our breakfast at Clarion Hotel The Hub! We strive to provide our guests with a fabulous dining experience, and it's great to know that we succeeded. We look forward to welcoming you back soon! Warm regards,André & Team Clarion Hotel The Hub

8/10 Good

sanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located. It’s literally 2 minutes from the Central Station. The airport is 20 minutes away by the VY train. Hotel is awfully busy and reminds me of a Las Vegas hotel.
Stayed 1 night in Sep 2023
Response from Welcome Office on Sep 23, 2023
Dear Sanjit, Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay at Clarion Hotel The Hub. It's wonderful to know that you found our hotel great, with a delicious breakfast and a very convenient location near the central station. We're grateful for your recommendation, and we look forward to welcoming you back in the future! Best regards, Salwan & Team Clarion Hotel The Hub

10/10 Excellent

EDGAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Emma | Welcome Office on Sep 23, 2023
Hei Edgar,Tusen takk for din supre tilbakemelding, vi setter utrolig stor pris på den. Velkommen tilbake! :)

8/10 Good

Andrew

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The hotel lobby was beautiful , cosy room which we found too hot in the evening even with air con on. Too noisy outside at night to open window. Bar & restaurant very friendly but as we checked out on 22/09 we found the member staff on reception didn’t ask if we had enjoyed our stay Only if we’d had any items from mini bar which we found quite rude . He looked like he couldn’t be bothered attitude . We loved the Nords restaurant , the food being outstanding & the view from the rooftop was great. Not sure we’ll return dur to the coldness of reception staff .
Stayed 3 nights in Sep 2023
Response from Andre on Sep 23, 2023
Dear Andrew,Thank you for your feedback regarding your recent stay at Clarion Hotel The Hub. We are glad to hear that you found our hotel lobby beautiful and enjoyed the coziness of your room. We apologize for any discomfort caused by the room temperature and the noise outside preventing you from opening the window.We love your positive comments about our friendly bar and restaurant, especially your experience of the outstanding food at Norda restaurant and the great view from the rooftop. This makes us so proud! However, we are sorry to hear about your experience with our reception staff during check-out. We will address this issue with our team to ensure better communication and a more welcoming attitude in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.Best regards, André & Team Clarion Hotel The Hub

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to public transportation such as tranvías and the Metro. Out of this world breakfasts. Close to shopping areas and restaurants. Very walkable area.
Stayed 3 nights in Sep 2023
Response from Andre on Sep 22, 2023
Hi Christian! Thank you so much for your 5-star review of Clarion Hotel The Hub! We're thrilled to hear that you found our location convenient, with easy access to tram and metro stations. We're also glad you enjoyed our out-of-this-world breakfasts, and that our hotel is close to shopping areas and restaurants. It's great to know that you found the area very walkable too. We hope to welcome you back soon for another amazing stay! Warm RegardsAndré & Team Clarion Hotel The Hub

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay too short-it’s a great hotel
A great hotel. Great breakfast. Very good location near to central station and taxi stop across the street. Will definitely recommend and return to the hub.
Stayed 2 nights in Sep 2023
Response from Andre on Sep 22, 2023
Dear Peter, Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay at Clarion Hotel The Hub. It's wonderful to know that you found our hotel great, with a delicious breakfast and a very convenient location near the central station. We're grateful for your recommendation, and we look forward to welcoming you back in the future! Best regards, Andre & Team Clarion Hotel The Hub