Ratings based on 5,401 Verified Reviews

4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from N.Ireland

nice hotel with very good location

Posted Oct 18, 2017
Pros: Location and staff
Cons: Room was too warm for us, but most people probably would have liked it like that. We were able to open a window to cool it down.
Location: Location was excellent. It was close to the Central Station and Karl Johan Gate and most of the main attractions.
On arrival at night at central station it was easy to find the hotel and we didn't need to take a taxi. There is a walkway from Central Station to the hotel and it was easy to get there with luggage etc. Staff were always very helpful and pleasant. Amenities are good and hotel is close to the main attractions. We enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great property

Posted Oct 16, 2017
Pros: Clean, modern decor, quiet, and location
Cons: Add a grab bar in shower. Add more TV channels. Add self-service laundry facilities. Add a top sheet instead of just a comforter on bed.
Location: Central to everything, most importantly adjacent to the transportation hub of the city.
Excellent, clean, modern, wonderful breakfast and facilities. Cheerful and helpful staff.
Comment from Hotel Management
Oct 17, 2017 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for taking your time to give us feedback regarding your recent stay with us. I truly appreciate your comments and we will follow up on this. I hope we will have the pleasure of welcoming you back in the future. Kind regards, Catharina
3 out of 5
by A verified traveler from Carnforth. England.

Disappointing !

Posted Oct 11, 2017
At reception we were immediately charged £60 extra due to a mix up over the booking - not a great start ! No milk in the room to make tea. Out of a 3 night stay the towels weren't changed or room cleaned on one of them. The safe wouldn't open with our valuables still inside. It had to be replaced. The 'hot' food at breakfast was always cold and very limited in choice. The breakfast tables weren't very clean.
Comment from Hotel Management
Oct 14, 2017 by Guest Relations Manager, Hotel Management
Dear D, Thank you for taking your time to give us feedback regarding your recent stay with us. I appreciate your comments and I will follow up on this. On behalf of Team Plaza I sincerely apologies for not meeting your expectations and I hope we will have the chance to show you the hotel from a better side in the future. Kind regards, Catharina Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good standard 4 star hotel

Posted Oct 10, 2017
Pros: Rooms and breakfast.
Cons: Service
Very impressed with hotel rooms and facilities, relative to other hotels of the same class in Oslo this was definitely the best I have stayed in. Slightly disappointed with some of the service in the hotel, on check in reception staff seemed a bit disinterested and when asking for an iron had to wait an hour and make a few phone calls before one arrived. However, when I left my phone in an Oslo taxi the member of staff on reception was very helpful in organising it's return, so I guess the service is based on individuals. The breakfast buffet was excellent but the room service was limited due to upgrades in the kitchens apparently. Overall I would recommend this hotel if staying in Oslo.
Comment from Hotel Management
Oct 17, 2017 by Guest Relations Manager, Hotel Management
Dear Steve, Thank you for taking your time to give us feedback regarding your stay. I truly appreciate your comments and I will follow up on this. I hope we will have the pleasure of welcoming you back in the future. Kind regards, Catharina
4 out of 5
by A verified traveler from New York, NY

Well situated hotel near Oslo Central

Posted Oct 8, 2017
I liked the bathtub and showers, the cleanliness, the concierge, and the location. I disliked the tiny room sizes. Our room had an extra Murphy bed, which couldn't be used because the closet in which the bed was located couldn't be opened. There was no clearance for its door to open. This design error struck me as absurd. As a result the whole family slept in a double bed, leading to bad sleep, leading us to miss breakfast. Too bad.
Comment from Hotel Management
Oct 12, 2017 by Guest Relations Manager, Hotel Management
Dear Sebastian, Thank you for your feedback. I am sorry to learn of your experience and I apologies for this. Next time please inform the reception so we can try to find a solution for you. I hope we will have the chance to welcome you back in the future. Kind regards, Catharina
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Centrally located, great breakfast buffet and room

Posted Oct 5, 2017
Room was spacious and nice view, Skybar has great view, figuring out how to get shower to work was difficult but bathroom was good. No outlet in bathroom, had to dry hair in hallway by room door since it was the only other mirror. Irish place downstairs was great. Rihht next to central station and Karls Gate. Overall good experience.
Comment from Hotel Management
Oct 12, 2017 by Guest Relations Manager, Hotel Management
Dear M, Thank you for taking your time to give us feedback regarding your recent stay with us. I am glad to learn you had a pleasant stay and that you enjoyed the view from the Skybar. I hope we will have the pleasure of welcoming you back in the future. Kind regards, Catharina
4 out of 5
Recommended
for Everyone
by A verified traveler from Holly Springs, NC

Great Hotel, centrally located in Oslo.

Posted Oct 2, 2017
Enjoyed my stay at the hotel on the 28th of September. The room was very clean and the bed was comfortable. Upper level rooms have an excellent view of the city.
Comment from Hotel Management
Oct 7, 2017 by Guest Relations Manager, Hotel Management
Dear Brent, Thank you for your kind feedback regarding your recent stay with us. I am glad to learn you enjoyed your visit and I hope we will have the pleasure of welcoming you back in the future. Kind regards, Catharina
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami Beach, FL

Centrally Located

Posted Sep 26, 2017
Pros: Centrally located to public transportation and touristic sights
Location: Historical sights, restaurants and shops. Also close to Fjords boat cruise.
Great location, by the central station. Nearby historical sights (cathedral, parliament, city hall, boat cruise to the Fjords, etc.), restaurants/cafes, and shops. Good breakfast.
Comment from Hotel Management
Oct 7, 2017 by Guest Relations Manager, Hotel Management
Dear J & J, Thank you for your feedback regarding your recent stay with us. I am glad to learn you enjoyed your visit and I hope we will have the pleasure of welcoming you back in the future. Kind regards, Catharina
4 out of 5
Recommended
for Everyone
by A verified traveler from london

good hotel by the railway station.

Posted Sep 21, 2017
Pros: Locations, breakfast and the ground floor area is god place to read etc. Room itself was good.
Cons: Levels and scrutiny of housekeeping.
Location: See above. Oslo is small you can walk to most sites and all main transport plus shops from here.
I enjoyed ny 3 nights here. The location is great for ease of access for the train or bus from the airport, and although the area is potentially a little seedy, it is not and feels safe. The standard room was well appointed and spacious for its type. Breakfast was varied and plentiful and the staff helpful. My only issues were poor water pressure in the shower and the variable housekeeping undertaken in the room and corridor. The staff were possibly overstretched, but the work was done haphazardly. My request for an extra pillow was met immediately however. Despite the latter housekeeping, I will return with pleasure.
Comment from Hotel Management
Oct 7, 2017 by Guest Relations Manager, Hotel Management
Dear Helen, Thank you for taking your time to share your experience with us. I truly appreciate your feedback, and I am glad to learn you enjoyed your stay with us. Furthermore, I sincerely appreciate your comments regarding the housekeeping, and I will follow up on this. We are looking forward to welcome you back the next time you are in Oslo! Kind regards, Catharina
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Decent hotel , nothing fancy , location is gpod ,rooms are small but ok compared to others in area
Comment from Hotel Management
Sep 21, 2017 by Guest Relations Manager, Hotel Management
Dear Guest, Thank you for taking your time to give us feedback. I am sorry to hear we did not manage to meet your expectations. I hope we will have the chance to show you the hotel from a better side in the future. Kind regards, Catharina Guest Relations Manager