Ratings based on 686 Verified Reviews

4.6 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very satisfied

Posted Sep 25, 2017
Just Excellent an increíble experience. Every thing and the staff great. I recomend this Hotel. Thank you
Comment from Hotel Management
Sep 25, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower New York-Central Park and for taking the time to post a review of your recent stay. I am delighted to read that you would recommend our hotel and I do hope we will have the opportunity to welcome you back. Once again, thank you for your comments and for choosing to spend your time with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, comfort and swimming pool

Posted Sep 21, 2017
Pros: Comfort of the room, friendly welcome at the hotel, great location and peaceful spa
Cons: Very expensive food and minibar so did not use this, would have liked more hotel 'waiting space' the foyer is very small.
Location: Location was perfect for doing everything in NY, loved breakfasts in the Park opposite, easy walking or Metro to most places.
Enjoyed the location across the street from Central Park and the Metro and easily walkable to many interesting places. Lovely comfy room and a great swim every morning. Lovely stay overall with the hotel as a base.
Comment from Hotel Management
Sep 25, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for your very positive review of your recent stay at Trump International Hotel & Tower New York at Central Park! We are so pleased that you were impressed with your friendly welcome at the hotel, as well as our location and peaceful spa. We certainly look forward to welcoming you back again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel in great location !

Posted Sep 11, 2017
Excellent accommodations and service! Meals at Mougatine were superb! Had a wonderful vacation! Highly recommended! Good value!
Comment from Hotel Management
Sep 13, 2017 by P. Sanders, Hotel Management
Dear Guest, Thank you for the great review of Trump International Hotel & Tower NY-Central Park! We are glad that you enjoyed your stay and thank you for recommending our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boulder, CO

Nice hotel, room very comfortable.

Posted Sep 11, 2017
Great location on the SW corner of the park. Very friendly staff. Would stay there again, but expensive. Bathroom needs updating.
Comment from Hotel Management
Sep 12, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for choosing Trump International Hotel and Tower NY-Central Park for your recent visit. I am happy to read you felt warmly welcomed and that your stay was comfortable and enjoyable. We look forward to welcoming your return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with the absolute best location

Posted Sep 6, 2017
Pros: Size of suite and location
Cons: Bathrooms could use update.
Location: Central Park, Columbus circle, theaters, subway access
This hotel is in the best location in Nyc. The city view executive suite is large, comfortable, and very nicely decorated. The staff was very friendly and helpful. The bathroom is older, but very clean and the water pressure is excellent. We have stayed at many five star hotels all over the city and this is our favorite overall hotel. Great experience!
Comment from Hotel Management
Sep 8, 2017 by P. Sanders, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
3 out of 5
by A verified traveler

The Trump is not what it used to be

Posted Sep 6, 2017
My wife and I have always enjoyed the Trump because the rooms are modern and comfortable and the location is fantastic. But what has distinguished the Trump most is its special service orientation. We simply felt valued and special when we stayed there. While expensive, it was worth it. When we checked in we were upgraded to a city view suite after we found the park view room had a communal kitchen. But what struck me is the way the desk person dealt with me. I simply did not feel very valued. We went to the pool which we have always enjoyed a great deal, but this time we could not get into the pool because there were swimming lessons. The first night we were there my wife smelled smoke in the bathroom, and woke up with a headache. When I called the desk they didn't apologize but simply said they would put in a devise to get rid of the smell. No-one called to apologize or ask how we were doing, and if the smell had abated. The trump is simply not what it used to be!
5 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Great central location

Posted Sep 4, 2017
Pros: Location Location Location
Cons: Instruction leaflet for coffee machine!
Location: central location, lovely views and nice shopping centre across the road
We came to New York to celebrate my daughter's 18th birthday and were so pleased with our choice of hotel. The location was amazing right opposite central park and directly next door to the Columbus subway. One thing we were worried about before we arrived was the noise level and whether we would get enough sleep being in the central of Manhattan. However, this was not a problem, the rooms were surprisingly quiet at night and we all slept like babies! The staff were extremely friendly and helpful and couldn't do enough for us to make sure we had a pleasant stay. Would definitely recommend it to anyone who would like to be in central Manhattan.
Comment from Hotel Management
Sep 8, 2017 by P. Sanders, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boynton Beach, FL

Great staff

Posted Sep 4, 2017
Great time! Great hotel in a beautiful place. We will be back!
Comment from Hotel Management
Sep 8, 2017 by P. Sanders, Hotel Management
Thank you for staying with us at the Trump International Hotel & Tower NY-Central Park and for sharing your review. It is wonderful to learn that you enjoyed your hotel experience. We appreciate your taking the time to recommend our hotel to other travelers and we hope to have the pleasure of welcoming you back soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers, FL

Top notch!

Posted Aug 21, 2017
Pros: The location was spectacular.
Cons: The food was a bit pricey.
The staff was very accommodating and everyone was quite friendly and helpful.
Comment from Hotel Management
Aug 21, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for choosing to stay at Trump International Hotel and Tower New York-Central Park and for taking the time to post a review of your recent stay. Thank you for recommending our hotel and I do hope we will have the opportunity to welcome you back soon again.
3 out of 5
by A verified traveler

Very outdated.

Posted Aug 17, 2017
We requested a room with a city view and were instead given a room facing Central Park. We live in a rural area consisting of forests and bodies of water. I didn't want to see more of that. We wanted to face the city. Most disappointing was the very small and tired bathroom. Couldn't even turn around in it. The shower was a bathtub with a shower curtain. Yuck! Really? Looked like something at a 1-star hotel from the 1970s. Won't go back.
Comment from Hotel Management
Aug 25, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.