Ratings based on 727 Verified Reviews

4.6 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing! Perfection in Central Park West!

Posted Dec 13, 2017
Pros: Location
Cons: Could be some updates and refinishing to decor.
Truly amazing hotel. Staff and services were tops and the location was perfect. A Classic, superbly tasteful and our stay there was absolutely magnificent. Magic in Manhattan, NYC.
Comment from Hotel Management
Dec 13, 2017 by Front Desk Managers, Hotel Management
Thank you for choosing to stay at Trump International Hotel & Tower New York! We are thrilled that you have enjoyed your stay with us and we look forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very good hotel with excellent metro links to all

Posted Dec 11, 2017
Fabulous holiday - so much to see and do. Central Park is amazing!
Comment from Hotel Management
Dec 11, 2017 by Front Office Managment, Hotel Management
Thank You! We hope to see you soon.
1 out of 5
by A verified traveler

Late to check us in. Wrong room.

Posted Dec 3, 2017
Just aweful all together. I love the Trump property in DC. This one is nothing close
Comment from Hotel Management
Dec 7, 2017 by Front Desk Managers, Hotel Management
Thank you for choosing to stay at Trump International Hotel & Tower New York! We regret that you were not thrilled with your stay with us but we look forward to ensuring your next stay is memorable. If you have any additional comments or questions regarding your stay, we would love to hear your feedback and improve our service.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Wonderful location on Central Park West Side!

Posted Nov 27, 2017
Pros: Location, staff, services.
Cons: Bathroom seemed just a bit dated, but was clean and well appointed. Did not care for the soaps and shampoos and such provided...
Location: Great spot at lower west corner of Central Park, close to the Met Opera House and Lincoln Center, great restaurants in walking distance.
Great room, great staff, great service, contributed to a wonderful stay at this hotel.
Comment from Hotel Management
Nov 29, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Beautiful hotel in a prime area

Posted Nov 20, 2017
Cons: One thing is that the restaurant closes early and after midnight nothing in that area available.
Very well furnished and exceptionally clean rooms. The Jean George's restaurant with amazing menu and drinks complements the hotel.
Comment from Hotel Management
Nov 25, 2017 by Front Desk Managers, Hotel Management
Thank you for choosing to stay at Trump International Hotel & Tower New York! We are thrilled that you have enjoyed your stay with us and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to Lincoln Center

Posted Nov 13, 2017
Pros: nice
Cons: room small, but roomy by NYC standards
Location: Nice restaurants. Close to Lincoln Center, Time warner building and Carnegie hall. Times square a comfortable walk
Did not like Supershuttle to and from JFK. Seating room less than an airline. We were first on and last off as the shuttle picked up passangers
Comment from Hotel Management
Nov 15, 2017 by Front Desk Manages, Hotel Management
Thank you for choosing to stay at Trump International Hotel & Tower New York! We are thrilled that you have enjoyed your stay with us and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from arlington texas

Great hotel right on Central Park excellent suite

Posted Nov 13, 2017
Excellent suit felt like we were in a very nice condo all glass looking at Central Park even had a kitchen that we used for breakfast
Comment from Hotel Management
Nov 15, 2017 by Front Desk Managers, Hotel Management
Thank you for choosing to stay at Trump International Hotel & Tower New York! We are thrilled that you have enjoyed your stay with us and we look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Accra, Ghana

Amazing Stay! "Never Settle!"

Posted Nov 7, 2017
Pros: Awesome staff, attentive management, high quality rooms, professional full kitchens in most rooms.
Cons: During the next remodel, I would consider adding a walk in shower to the units.
Location: Great location with a nice shopping center accross the street including a Whole Foods, many high quality retailers and fine dining options.
I have been visiting this hotel regularly for about 2 years and this stay, overall, was just as amazing as previous stays! Albeit, this stay started with some personality issues at check in and some minor maintenance issues with the room. As I was only visiting for 2 nights, I tried not to let this ruin a great trip, so I just tried to manage. On the second day during breakfast, I decided to address the issues with the on duty manager and am happy to report, everything was resolved and the team lived up to the Trump "Never Settle" mantra. We were moved to a different room on a higher floor without any issues. The service is top notch all the way from the amazing guys at the front door, the Concierge Staff, the front desk crew, and housekeeping! The Gym and Spa are top notch and staffed with kind and considerate staff. The location is amazing, great shopping nearby, an endless supply of quality restaurants close by, and the view of Central Park is breathtaking. Watching the sunrise and observing the vibrant color changes as the sun raises above the city must be on your to do list!
Comment from Hotel Management
Nov 8, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for your kind feedback of your recent stay at Trump International Hotel and Tower New York-Central Park. I was very happy to read your remarks of our team and their efforts to deliver professional service. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful room. Well-appointed, good-size kitchen

Posted Nov 5, 2017
Friendly and helpful staff. Room in perfect condition. Beautiful furniture. Luxury kitchen with high-end appliances. Hotel feels small and exclusive. Beautiful views.
Comment from Hotel Management
Nov 8, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for choosing Trump International Hotel and Tower NY-Central Park for your recent visit. I am happy to read you felt warmly welcomed and that your stay was comfortable and enjoyable. We look forward to welcoming your return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Berkeley,CA

Posted Oct 21, 2017
Everything was great. I'm sorry I didn't meet Donald himself.
Comment from Hotel Management
Nov 9, 2017 by P Sanders, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.