Ratings based on 429 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from KHI

A Very Good Hotel to stay in Pattaya

Posted Aug 9, 2017
Pros: Our 2 bedroom apartment.
Cons: Nothing as such.
Location: Beach Road is a 2 mins drive from bike, loads of Halal restaurants, Central Plaza, Pattaya Night Market and Mike Plaza on a 10 mins bike ride.
We had a brilliant stay at the Amari Nova Suites. We had a 2 bedroom apartment which was very comfy and nice. The hotel is situated a bit far from the beach but overall my stay was exceptional. I and my friends really loved this hotel. Secondly Halal restaurant is almost a 10 mins walk from the hotel.
Comment from Hotel Management
Aug 12, 2017 by Rattana, Hotel Management
Dear Mr Samad, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with free shuttle to beach

Posted Jul 11, 2017
Stayed here for 6 nights. Comfortable bed and great air con and shower. Breakfast buffet great and service from wait staff attentive.A little far from the beach and Walking Street but free hotel shuttle goes regularly, Lots of great little local eateries nearby and an English style pub with good meals within easy walking distance. Would recommend!
Comment from Hotel Management
Jul 18, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Was ok

Posted Jun 10, 2017
Pros: Size of room, pool
Cons: Lady at front desk was was not so friendly, never smiled
Location: Location was good if you want to be away from the action, plenty of eating places nearby incl Jamisons Irish Pub. Quite easy to get a songtaew /taxi
Check in went smoothly. Room was a nice size but street facing so noisy all night with talking, motor bikes and taxi touts clapping all night to try get business as people walk past, not a great sleep. The bed was comfy, shower ok. Washing machine in room. The wifi was not stable, kept cutting out. Nice pool. Housekeeping was good. Room could do with updating like fresh coat of paint and replacing chipped tiles as was starting to show its age. Breakfast was quite good with plenty of variety. Loacation was good if you dont want be close to bars, a good family hotel. Negative was there was a family next door, 2 rooms, parents kept doors adjar and the kids ran around yelling and out of control, parents did not care. Overall quite reasonsble for the price. Added note: Don't mop the entrance to the breakfast room when people are there, when leaving it caused me to slip and nearly fall which is a very dangerous practice and no signage that the floor was wet. If someone falls they will probably do serious damage due to the tiled floor.
Comment from Hotel Management
Jun 12, 2017 by Rattana, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience stays at the Amari Nova Suites Pattaya. I am disappointed to hear that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that your comment we are taking the appropriate measures to address the problem and prevent future occurrence. Best Regards, Mrs Rattana Taisin
5 out of 5
by Marion

Posted Jun 9, 2017 on Hotels
WOW!!! I truly enjoyed my stay. Staring with the the young man kIk helping me with my many bags of luggage to the front desk being kind,friendly and professional. During my stay I needed to up grade room to larger place and the next day the staff went out of their way to comply. I really appreciated their help and understanding. The mangers were 100% GREAT. The house keeping crew were all fantastic and were willing to go overboard for me. They were all super nice and professional. Room service was on time and the food was very good. The staff took great care of me when I was leaving and arranged transportation at a cost that made sense for my many bags of luggage. I have already recommended my friend to stay their for his very soon visit to Pattattaya and he has book a room. All I can say is thank you very much for taking good care of me.
Comment from Hotel Management
Jun 12, 2017
Dear Mr Marion, Thank you very much for sharing your experience of stay at Amari It is always a real pleasure to learn that our loyal guests have enjoyed stay with us. Our hotel we work together to make it a success. We are fortunate to fine individuals among our team, to which I shall enjoy passing on your kind compliments to. It is highly motivating for the Team Members to know that their efforts are appreciated from guest, We look forward to the pleasure of welcoming you back to the Amari Nova Suites Pattaya once again in the near future. Best Regards, Mrs Rattana Taisin Manager, Rooms
4 out of 5
by Pragati

Romantic and beautiful

Posted May 31, 2017 on Hotels
Its beautiful hotel. But its about 1km from 2nd road. So you should walk to catch baht bus for 15 min. Otherwise its best deal.
Comment from Hotel Management
Jun 2, 2017
Dear Guest, Thank you very much for stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us. We look forward to the pleasure of welcoming you again. Best Regards Ms Rattana Taisin Manager, Rooms
5 out of 5
by A verified traveler

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
Dear Guest, Thank you very much for stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us. We look forward to the pleasure of welcoming you again. Best Regards Ms Rattana Taisin Manager, Rooms
3 out of 5
by A verified traveler

Needs a bit of a Facelift

Posted May 28, 2017 on Hotels
Slightly disappointed this time. I have stayyed at the Amari Nova on several occasions since it opened. The hotel is now looking a little tired, with the furniture in my room quite worn and the shower in need of a good deep clean, particularly the grouting. As usual, the staff were very helpful and attentive. The hotel guest profile has changed enormously from when I first stayed, approximately 8 years ago.There are now many Indians staying, either as several males sharing a room or as families. It was therefore a lot noisier, particularly late at night.
Comment from Hotel Management
Jun 5, 2017
Dear Guest, Thank you for sharing your experience our stay at Amari Nova Suites Pattaya. Your feedback is very important to us. Please rest assured that the comment about furniture in the room and the shower you have raised are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
5 out of 5
by A verified traveler

Posted May 26, 2017 on Hotels
Comment from Hotel Management
Jun 2, 2017
Dear Guest, Thank you very much for stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us. We look forward to the pleasure of welcoming you again. Best Regards Ms Rattana Taisin Manager, Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Quiet, Cosy and Friendly

Posted May 24, 2017
The location of this hotel is not most convenient but with the free shuttle service it is manageable. Take the free shuttle to Big C and you can stock up your drinks and snacks. Take the free shuttle to Central Festival and there you are the beach. You are on your own if making way back to hotel though. Check in and out was a breeze. It is quiet at night and hotel staff are friendly. You can find Thai food, desserts, 24hrs convenient stores and a Irish pub all within short walking distance. Room is good and cosy. Buffet breakfast was good with wide varieties. The only issue I had was hot shower. It is not even warm less hot. If you have not stay here before, give this hotel a try. Most probably you will enjoy your stay here.
Comment from Hotel Management
May 26, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted May 17, 2017 on Wotif
Nice place. Staff where excellent. Would definitely stay there again
Comment from Hotel Management
May 22, 2017 by Rattana, Hotel Management
Dear Mr Peter, Greeting From Amari Nova Suites Pattaya, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms