Ratings based on 451 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Nov 18, 2017
Albeit room was above par, there were a couple of problems with it. And the overall hotel seemed in need of some significant maintenance...I.e.broken down lift (throughout 6 day stay) broken-down and worn equipment in gym, no working WiFi in pool, etc. So probably would not go back again.
Comment from Hotel Management
Nov 24, 2017 by Rattana, Hotel Management
Dear Guest, Thank you for sharing your experience our stay at Amari Nova Suites Pattaya. I am disappointed to hear that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that the points you have raised are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from south africa

value for money

Posted Oct 16, 2017
Pros: the privacy and comfort with cleanliness impressed me most
Cons: the receptionist could be a little more helpfull as according to my booking i seen a bathtub but receptionist said to me there are no bathtubs
Location: everything was walking distance and convenient
very well maintained .i cooked everyday and the room was cleaned whenever we required and also prompt service whatever we needed in assistance,also we enjoyed our privacy so we surely recommend this play to family and single or couple for best value
Comment from Hotel Management
Nov 5, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Good Hotel

Posted Oct 14, 2017
Pros: The view from the balcony, the gym and the pool.
Cons: Clean the grime and stains off the bathroom wall, the rust in the kitchen area and the bathroom area should be cleaned up
Location: Not the best location as the hotel is away from the main area but there is a Family Mart convienence store nearby.
Hotel is away from the beach and popular areas. You have to take a taxi or motorbike to travel. Hotel does have a shuttle that passes by supposedly every 30 mins but not always. The furniture and equipment in the hotel is old and dated and showing some rust and decay in some areas. The mattress needs replacing, quite saggy and old. To me it is a good 3 star hotel because of its age and the decay/rust and stained bathroom tiles. Rooms have good views, pool and gym was nice and all else was ok.
Comment from Hotel Management
Oct 18, 2017 by Rattana, Hotel Management
Dear Mr Dave, Thank you for sharing your experience our stay at Amari Nova Suites Pattaya. Your feedback is very important to us. Please rest assured that the comment is concern are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunderland. uk.

Nice hotel

Posted Oct 1, 2017
Huge deluxe suite. Definitely worth the price of upgrade. Excellent roof top pool.
Comment from Hotel Management
Oct 16, 2017 by Rattana, Hotel Management
Dear Mr Linda, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Sep 30, 2017
Great staff. Nice pool. Close to restaurants and the beach. Clean rooms great for families.
Comment from Hotel Management
Oct 16, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
4 out of 5
by Lokinder singh

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Dear Mr Lakinder, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

My Experience (The Fireman from Australia...)

Posted Aug 23, 2017 on Wotif
Pros: Good quality furniture / cleanliness / good pool up stairs.... No one hassles you there...
Cons: The reception staff advise guests how to get out and get back to the place... don't just give them a card ?/ talk to the people....
Location: The Irish bar just around the corner is good value and very good service...
A bit confusing when you wanted to go some where and find your way back to the hotel.. The roads don't follow any organised pattern.... never mind, you only have to ask someone... ??? The lady cleaning the room was very pleasant and a happy person...4 th floor.... Good quality furniture and fittings.... no plastic cheap chairs on the patio... That's good. A good place to stay...
Comment from Hotel Management
Aug 26, 2017 by Rattana, Hotel Management
Dear Mr Nigel, Thank you for sharing your experience our stay at Amari Nova Suites Pattaya. Your feedback is very important to us. Please rest assured that the points you have raised are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
5 out of 5
by RONAKKUMAR

Excellent hotel.

Posted Aug 22, 2017 on Hotels
NiceCleanliness of room/hotel Quality of service Hotel amenities Hotel location
Comment from Hotel Management
Aug 26, 2017
Dear Mr Ronakkumar, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler from KHI

A Very Good Hotel to stay in Pattaya

Posted Aug 9, 2017
Pros: Our 2 bedroom apartment.
Cons: Nothing as such.
Location: Beach Road is a 2 mins drive from bike, loads of Halal restaurants, Central Plaza, Pattaya Night Market and Mike Plaza on a 10 mins bike ride.
We had a brilliant stay at the Amari Nova Suites. We had a 2 bedroom apartment which was very comfy and nice. The hotel is situated a bit far from the beach but overall my stay was exceptional. I and my friends really loved this hotel. Secondly Halal restaurant is almost a 10 mins walk from the hotel.
Comment from Hotel Management
Aug 12, 2017 by Rattana, Hotel Management
Dear Mr Samad, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

1st Guyanese in Thailand

Posted Jul 31, 2017 on Orbitz
Really nice hotel but WiFi in the room is really weak. If your going to change money do it on the streets, because u get more than the rate the airport gives u!!
Comment from Hotel Management
Aug 5, 2017 by Yuri, Hotel Management
Greeting From Amari Nova Suites Pattaya, At Amari, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future.