Ratings based on 424 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from KHI

A Very Good Hotel to stay in Pattaya

Posted Aug 9, 2017
Pros: Our 2 bedroom apartment.
Cons: Nothing as such.
Location: Beach Road is a 2 mins drive from bike, loads of Halal restaurants, Central Plaza, Pattaya Night Market and Mike Plaza on a 10 mins bike ride.
We had a brilliant stay at the Amari Nova Suites. We had a 2 bedroom apartment which was very comfy and nice. The hotel is situated a bit far from the beach but overall my stay was exceptional. I and my friends really loved this hotel. Secondly Halal restaurant is almost a 10 mins walk from the hotel.
Comment from Hotel Management
Aug 12, 2017 by Rattana, Hotel Management
Dear Mr Samad, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. We appreciate and good to learn you enjoyed your stay us We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with free shuttle to beach

Posted Jul 11, 2017
Stayed here for 6 nights. Comfortable bed and great air con and shower. Breakfast buffet great and service from wait staff attentive.A little far from the beach and Walking Street but free hotel shuttle goes regularly, Lots of great little local eateries nearby and an English style pub with good meals within easy walking distance. Would recommend!
Comment from Hotel Management
Jul 18, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards Ms Rattana Taisin Manager, Rooms
3 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Was ok

Posted Jun 10, 2017
Pros: Size of room, pool
Cons: Lady at front desk was was not so friendly, never smiled
Location: Location was good if you want to be away from the action, plenty of eating places nearby incl Jamisons Irish Pub. Quite easy to get a songtaew /taxi
Check in went smoothly. Room was a nice size but street facing so noisy all night with talking, motor bikes and taxi touts clapping all night to try get business as people walk past, not a great sleep. The bed was comfy, shower ok. Washing machine in room. The wifi was not stable, kept cutting out. Nice pool. Housekeeping was good. Room could do with updating like fresh coat of paint and replacing chipped tiles as was starting to show its age. Breakfast was quite good with plenty of variety. Loacation was good if you dont want be close to bars, a good family hotel. Negative was there was a family next door, 2 rooms, parents kept doors adjar and the kids ran around yelling and out of control, parents did not care. Overall quite reasonsble for the price. Added note: Don't mop the entrance to the breakfast room when people are there, when leaving it caused me to slip and nearly fall which is a very dangerous practice and no signage that the floor was wet. If someone falls they will probably do serious damage due to the tiled floor.
Comment from Hotel Management
Jun 12, 2017 by Rattana, Hotel Management
Dear Guest, Thank you for taking the time to tell us about your experience stays at the Amari Nova Suites Pattaya. I am disappointed to hear that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that your comment we are taking the appropriate measures to address the problem and prevent future occurrence. Best Regards, Mrs Rattana Taisin
5 out of 5
Recommended
for Everyone
by A verified traveler from SG

Quiet, Cosy and Friendly

Posted May 24, 2017
The location of this hotel is not most convenient but with the free shuttle service it is manageable. Take the free shuttle to Big C and you can stock up your drinks and snacks. Take the free shuttle to Central Festival and there you are the beach. You are on your own if making way back to hotel though. Check in and out was a breeze. It is quiet at night and hotel staff are friendly. You can find Thai food, desserts, 24hrs convenient stores and a Irish pub all within short walking distance. Room is good and cosy. Buffet breakfast was good with wide varieties. The only issue I had was hot shower. It is not even warm less hot. If you have not stay here before, give this hotel a try. Most probably you will enjoy your stay here.
Comment from Hotel Management
May 26, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Posted May 17, 2017 on Wotif
Nice place. Staff where excellent. Would definitely stay there again
Comment from Hotel Management
May 22, 2017 by Rattana, Hotel Management
Dear Mr Peter, Greeting From Amari Nova Suites Pattaya, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms
4 out of 5
by Peter

Original building old but new annex good

Posted May 14, 2017 on Hotels
Hotel ok but old and a bit tired the bed was the worst hotel bed I have ever had ,had stiff back all day ,not a good location if you have children but otherwise ok
Comment from Hotel Management
May 22, 2017
Dear Mr Peter, Greeting From Amari Nova Suites Pattaya, Thank you for sharing your experience our stay at Amari Nova Suites Pattaya. Your feedback is very important to us. Please rest assured that the comment you have raised are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Mrs Rattana Taisin Manager, Rooms
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel good location.

Posted Apr 29, 2017
Staff and facilities excellent feel very comfortable and safe. Great facilities in room for cooking etc and great breakfast. When I come back to thailand and pattaya this is where I will be staying.
Comment from Hotel Management
May 13, 2017 by Rattana, Hotel Management
Dear Guest, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future.
5 out of 5
by Lim

Good Stay

Posted Apr 17, 2017 on Hotels
I and my friends was staying here for songkram . I was surprise than the overall stay was so good . Pools is very comfort and easy access . service staff was very pleasant with smile .
Comment from Hotel Management
Apr 20, 2017
Dear Mr Lim, Thank you very much for sharing your experience of stay at Amari Nova Suites Pattaya. It is a pleasure to read how much you enjoyed your stay with us! We try hard to provide the best service to our customers and their satisfaction is our reward. We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin Manager, Rooms
5 out of 5
by George

The Amazing Amari Nova Suite

Posted Apr 14, 2017 on Hotels
My stay at the Amari Nova Suite was fantastic the rooms staff and facilities all top class 5 star hotel for 3 star price's you can't beat in Pattaya
Comment from Hotel Management
Apr 18, 2017
Dear Mr George, Greeting From Amari Nova Suites Pattaya, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback We look forward to the pleasure of welcoming you back in the near future. Best Regards, Ms Rattana Taisin
1 out of 5
by A verified traveler

Unsafe at any speed

Posted Apr 9, 2017 on Hotels
Stay away - safety of customers non existent. Do not have guests - the hotel will not protect you and goes overboard to protect guests who may visit you. Manager and staff are liars