This was my second stay at Baan Khun Nine and it did not live up to my expectations set from my visit last year. I had issues with WiFi (never resolved), hot water, and Cable TV. My main problem was with WiFi since I work remotely every night and need to connect to computers back to the US. However, WiFi was off-line for all but one day during my stay. The Hotel does not have 24 hour service and the network engineers did not demonstrate any urgency in trying to resolve the issue. They had extremely limited English so I couldn't help them even though I had a strong hunch on what would have fixed the problem. I eventually gave up and switched hotels for the rest of my stay in Pattaya. If I hadn't pre-paid I would have changed earlier. Having said all this, and despite the low rating I gave them for this stay, I'd recommend the place for the casual tourist traveler. The rooms are comfortable (beds are hard which very typical in Thailand) and the cleaning staff was friendly and efficient. The breakfast buffet is adequate, but not extensive. And the hotel is in a quiet area but convenient to Beach Road and Central/Big C shopping center. The lack of hot water was a one time occurrence and I'm used to it being erratic in Thailand hotels. Similar with the Cable. although it seemed to cut out more frequently here.