Ratings based on 908 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Prescott, AZ

I would highly recommend this hotel.

Posted Aug 21, 2017
Pros: Everything was great, especially the friendly staff.
Location: Close to Chase Field with free shuttle to the ballpark.
The staff was incredibly friendly, the free shuttle to Chase Field and back was excellent and the driver Alonda was a peach of a gal! The breakfast was very good and the room was very comfortable.
Comment from Hotel Management
Aug 22, 2017 by GM, Hotel Management
Dear Micki, Wow - thank you for the wonderful feedback! We are so glad your stay at Fairfield Inn & Suites by Marriott Phoenix Midtown was so great! We will be sure to share your compliments with the whole team, Alonda included. It will make their day! We are also so pleased you could use our shuttle service to the Chase Field! We love our location, and we're very happy it worked well for you. Until next time, safe travels! Valerie McHolm General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

Posted Aug 20, 2017
It's close to downtown and the complementary breakfast was good. Can't forget the coffee and view.
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Great rooms, great staff

Posted Aug 19, 2017
Needed to check in early and the staff were very accommodating. The room was great, spacious and very clean. I would definitely stay again.
5 out of 5
Recommended
for Families
by A verified traveler

Easy

Posted Aug 19, 2017
Pros: Good value.
Location: Food and museums
Easy to get to from I-10, easy to get to restaurant with iHop across the street, museums nearby and easy to get out.
5 out of 5
Recommended
for Everyone
by A verified traveler from New London PA

Nice Hotel

Posted Aug 4, 2017
Pros: Clean and comfortable
Location: We arrived late in the day and only stayed one night. So we didn't have time to check out what was available in the area.
Only stayed one night on our way to Sedona and the Grand Canyon. The room was clean and comfortable. The breakfast was hot and plenty to choose from.
Comment from Hotel Management
Aug 4, 2017 by GM, Hotel Management
Dear Sandra, Thank you for choosing the Fairfield Inn & Suites by Marriott Phoenix Midtown for your overnight night stay, and for sharing your comments online. Even though it was a short stay, I am happy that you enjoyed our clean, comfortable room as well as the breakfast we offer. We hope to have the opportunity to welcome you back whenever your travels bring you to the Phoenix area! Valerie McHolm General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2017
Staff was great. Check-in was quick and easy. Room was very clean and spacious. Would stay there again.
Comment from Hotel Management
Jul 25, 2017 by GM, Hotel Management
Dear Valued Guest, We are delighted you had an excellent stay at Fairfield Inn & Suiets by Marriott Phoenix Midtown! Thank you for the fantastic review! We especially appreciate your awesome comments about our easy chck-in. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Valerie McHolm General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

Great overnight stay.

Posted Jul 23, 2017
Pros: The room was very clean, staff helpful and good breakfast.
Cons: How about a Happy Hour in that lovely dining room?
Location: Chose location for the close proximity to our medical appointment.
We chose this hotel because of it's close location to Barrow Institute and it's good ratings. The gals at the desk were outstanding and so very helpful. Their recommendation for dinner at Alexi's was wonderful and they made sure we had shuttles back & forth for dinner and for our medical appointment the next day.
Comment from Hotel Management
Jul 23, 2017 by General Manager, Hotel Management
Thank you for choosing the Fairfield Inn & Suites Phoenix Midtown and for writing a such wonderful review, Shirley! We're pleased you enjoyed our facilities and service, and the rest of our team will be delighted to hear they are doing a great job. If you are back in our area, please come and stay with us again. We will note your idea for a Happy Hour for future considerations. Thanks for being our guest! Best, Valerie McHolm General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Nice place close to ASU Phoenix campus

Posted Jul 20, 2017
Nice hotel with extremely nice employees. Will definitely stay there again.
Comment from Hotel Management
Jul 21, 2017 by General Manager, Hotel Management
Thank you for choosing the Fairfield Inn & Suites Phoenix Midtown and for taking the time to write a review about your wonderful experience. We are very proud of our team and the passion they have for delivering exceptional service to make all of our guests comfortable. Thank you for noticing and acknowledging their efforts. We're excited to share your comments and extend your thanks for a job well done. We hope to see you again in the near future whenever your travels bring you back to the area. Best, Valerie McHolm General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from L

very nice hotel

Posted Jul 15, 2017
Stayed for the first time a few weeks ago and this time brought our son and family back with us because we thought this was a great hotel with fantastic staff. They usually stay at Doubletree but you have just gained a new customer after their stay with you. We booked through Expedia and check in is always fast with no hassle.
Comment from Hotel Management
Jul 16, 2017 by General Manager, Hotel Management
Rose, thank you for staying with us and for sharing your glowing remarks online about the Fairfield Inn & Suites Phoenix Midtown. We thought there was no greater compliment than a guest enjoying our hotel and staff so much that they choose to stay with us more than one time. Now, we think there is no greater compliment then when a guest recommends our hotel to family and, they too, leave impressed! Thank you, Rose, for sharing a review of your wonderful experience. We hope to see you and your family again soon! Best, Valerie McHolm General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2017
Beds, pillows very uncomfortable, But that was the only issue