Thank you for the 5-star rating on Expedia, Jared! We are happy you enjoyed your stay with us!

Hi there, Benjamin. We want to apologize that your hotel stay fell short of your expectations. We would appreciate the opportunity to discuss your experience and learn how we can improve. Please call our hotel and ask to speak to Junior Garcia about your experience with us. Thank you for reviewing our hotel.

Thank you for taking the time to rate your stay with us here at Embassy Suites by Hilton Phoenix Downtown North. We are happy to hear you had a 5 out of 5 stay with us! We are happy you enjoyed the indoor pool as well.

Thank you so much for your feedback. We truly value your opinion and thoughts We are glad that you enjoyed your stay with us. We hope to have an opportunity to serve you again.

Thank you so much for sharing your experience. It was a pleasure to have you here and we hope to see you again.

Thank you for taking your time to share your experience. We really value your feedback. We wish you a great week for now and hope to see you soon again.

Thank you for the 5-star rating, Charles! We are glad that you enjoyed our complimentary breakfast. We are sorry to hear about the noise issue, we will let our team know about this.

Thank you so much for the 5-star rating! We are happy to hear that you and your family had a great stay with us. We hope you all come back in the future.

Thank you for your feedback, Chet. We are sorry to hear about your noise issue, and we will let our team know about this. We hope you give us another try in the future!

Thank you for the 5-star rating, Quan! We are so glad you had a great stay with us. We hope you stay with us in the future!

We are so glad you had a great time staying with us, Mireya! We hope you stay with us again in the future!

Thank you for the 5-star rating, Kathryn! We are so glad you had a great stay with us. We hope you stay with us again soon!

Thank you so much for your feedback! We will let our team know about your comments about the coffee. We hope you stay with us again in the future!

Thank you for your 5 out of 5 rating on Expedia, Laura! We are happy to hear you had an excellent stay with us here in Phoenix. We hope you choose to stay with us again should your travels bring you back to the area!

Hi Rebecca! Thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed to find that we do not have a hot tub, but we do have all of our amenities listed on our website and only state that we have an indoor swimming pool. We hope that other than that, you enjoyed your stay ith us!

Hi Winola! Thank you for leaving us a review. We are happy to hear that you found our hotel to be clean and spacious and that breakfast was great and convenient! We hope you return in the future to stay with us again!

Thank you so much for the 5-star review, Mahsa! We are so glad you had an excellent stay with us!

We appreciate your kind comments and positive feedback. We look forward to seeing you again soon.

Thank you for taking the time to rate us on Expedia, Lourdes! We are so glad you enjoyed your stay with us at Embassy Suites Phoenix Downtown North!

We appreciate your kind comments and positive feedback. We look forward to seeing you again soon.

We are so glad you enjoyed your stay, Jeannette! We hope to welcome you back again in the future.

We appreciate your kind comments and positive feedback. We look forward to seeing you again soon.

We appreciate your kind comments and positive feedback. We look forward to seeing you again soon.

Thank you for taking the time to leave us a perfect review. We look forward to seeing you again.

Thank you for taking the time to leave us a perfect review. We look forward to seeing you again.

Thank you for taking the time to leave us a review on Expedia, Judith! We hope you can stay with us again in the future!

Dear Rodolfo, Thank you for taking the time to share your experience with us. We truly appreciate your business and we are terribly sorry your experience was not as pleasant as what we strive for. Only our Hilton Honor members are given the complimentary "gift bag" at check in which is part of our loyalty program. Please accept our most sincere apologies and let us know if you would be interested in signing up to the program. Again, thank you for your feedback and we hope to see you around in a near future.

Thank you for taking time to share your experience about your recent stay at our hotel. We sincerely apologize about the few disappointments that came along with your stay. This is not something that we would have wanted for you to experience. We will absolutely take your comments into consideration as we continually work to improve our guest experience. For now, we wish you wonderful Tuesday and great week.

Thank you for taking the time to leave us a perfect review. We look forward to seeing you again.

Thank you so much for leaving us a 5-star review, Eric!

We are so happy you had a great stay with us, Ross! We hope to welcome you back again in the future.

Hi Jethro! We are so happy to hear you had a 5 out of 5 stay with us in Phoenix. We hope you choose to stay with us again in the future! We wish you safe travels!

Thank you so much for being our guest. It was a pleasure to have you here. We hope to see you again. Have a wonderful Wednesday and great week. -Shaina

Hi Barbara! Thank you for taking the time to leave us a review on Expedia. We are so happy to hear you had an excellent stay! We are so glad that you found our location to be convenient to downtown Phoenix, and that there were restaurants within walking distance as well. Our team takes pride in providing our guests with excellent customer care, and it sounds like we did just that with your stay! Take care, and we hope to have you stay with us again soon.

Hi Matthew! Thank you for taking the time to leave us a review. We are happy that overall you had a good stay. We look forward to your future stay with us. We wish you safe travels!

Good day, JenniferThank you for taking the time out of your day to share your experience with us. We are absolutely thrilled to see that you enjoyed your time with us and your stay was a 5/5! Should your travels bring you back to the Phoenix area, we look forward to welcoming you again! Have and excellent day!

Thank you for taking a moment to share your experience with us. I am happy to hear that everything went beyond your expectations when you made this a last minute trip. We really value your comments as they help us to improve our guest's experiences. We look forward to hopefully serving you in the future. Have a great Tuesday.

Thank you for staying with us while you were here in Phoenix. It was a pleasure to have you here. We hope to have opportunities to serve you again and welcome you back.

Thank you for taking a moment to share your experience with us. We really value your comments as we strive to improve our guest's experiences and we thank you for sharing them. We are glad that you enjoyed the breakfast and other services and do hope to welcome you back in the not too distant future. Have a great Monday and a wonderful week.

Thank you for staying with us during your time in Phoenix. It was a pleasure to have you here. We are glad that you enjoyed your time here and hope to have opportunities to serve you again.

Thank you so much for staying with us while you were here in Phoenix. I am glad to hear that you enjoyed our heated pool. We do apologize about your disappointment in the room size though and hope that if you do return that we can have you stay in a suite to get the full experience that our rooms have to offer. For now, have a wonderful week and thank you for staying with us.

Dear Joshua,Thank you for taking the time out of your day to leave your thoughts on your most recent stay with us. Hearing that we're your go-to home away from home is absolutely fantastic! We always appreciate kind comments such as yours as it helps us continue to strive for the best service possible. We look forward to welcoming you back again for your next stay here in Phoenix! Have an excellent day!

Hi there, Donna! We are so happy to hear that you had a 5-star stay with us. We are so glad that you were pleased with your room, as well as our complimentary breakfast. Should your travels bring you back to Phoenix, we would love to have you as a guest again. Take care, and we hope to see you in the future!

Thank you for taking a moment to share your experience with us. I am happy to hear that you enjoyed your stay while you were here in Phoenix and our hotel felt like a safe place to stay. We really value your comments as we strive to improve our guest's experiences and we hope to welcome you back in the not too distant future. Have a great Monday and a wonderful week.

Dear Charles, Thank you for taking the time to share your experience with us. We truly appreciate your business, and we are terribly sorry for not meeting your expectations. Unfortunately, it was during your stay we had to replace our pipeline and therefore our water supply had to be turned off. We strive to provide gracious and caring service and understand there is more options for travel. We truly hope you will consider us in a near future and thank you again for your feedback.

Hello, I am very sorry of the experience you had with your most recent stay at our hotel. The water being shut off was a necessary repair that had to be done and we are extremely sorry for the inconvenience it caused for you. We hope to have an opportunity to mend the lack of experience and service you had and hope to see you again soon.

We appreciate the time you took to leave us a positive response and we look forward to seeing you again soon.

Thank you so much for staying with us during your time in Phoenix. It was a pleasure to have you here as our guest.

We are sorry you had to cut your stay with us short but we look forward to seeing you again soon.

We are sorry that your stay with us this time failed to meet your expectations. We appreciate the your time to leave the feedback and witll pass this on to upper management to see what steps we can implement to improve our service and we hope you consider staying with us again in the nearby future.