Ratings based on 1,350 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

2 evenings in Phoenix

Posted Dec 29, 2017
Classic Kimpton. Helpful, friendly staff. Clean, comfortable and smart decor. Enjoyed a meal at Blue Hound downstairs. Complimentiary coffee and wine always a nice touch with Kimpton properties. Will stay again.
Comment from Hotel Management
Dec 31, 2017 by Chris, Hotel Management
We will take classic Kimpton as the ultimate compliment. The hotel style is super unique and we are thrilled you got our vibe. All the best!
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulf Shores, AL

Business Trip

Posted Dec 28, 2017
Pros: Valet
I recently stayed 7 days at the Kimpton Hotel Palomar with my husband. This was a beautiful hotel located in downtown Phoenix. While there were many great attributes of the hotel (beautiful views, comfortable rooms, complimentary gym access, complimentary happy hour, etc.) the Valet staff was by far the standout factor for the Kimpton Hotel. While I was in training sessions throughout the day my husband would travel back and forth between the hotel and Tempe, Arizona. The valet always took great care of the two of us! They made us feel like family and we greatly appreciated their time and friendliness throughout our stay.
Comment from Hotel Management
Dec 31, 2017 by Chris, Hotel Management
Thanks Jessie! The valet team here has a style that is very unique to the industry and we are thrilled you felt that level of attention. We appreciate you making us your extended stay home and hope to do it again soon. All the best!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice friendly and clean hotel

Posted Dec 26, 2017
Everything was great. Would come back for same hotel if I visit Phoenix again
Comment from Hotel Management
Dec 31, 2017 by Chris, Hotel Management
Thanks for the review, lets make it happen!
5 out of 5
Recommended
for Everyone
by A verified traveler from Reno/New York

Very nice place.

Posted Dec 24, 2017
I really enjoyed my stay here. The staff was great. Very polite, professional, and helpful. Next time I come to Phoenix, I will definitely use them again.
Comment from Hotel Management
Jan 10, 2018 by Niels, Hotel Management
Thank you. Happy to hear you enjoyed your stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2017
Would definitely go back there when I visit Phoenix again.
Comment from Hotel Management
Dec 31, 2017 by Chris, Hotel Management
Yes please! Thank you for the great review!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely Stay

Posted Dec 17, 2017
We were in town for a job interview over the weekend and can’t rave enough about the service we received at the Palomar. Our room was beautiful, the staff was attentive and friendly, and the amenities of the hotel, including their restaurant, made it a place we will visit again. It’s proximity to great bars, restaurants and sporting venues make it a great base camp to explore the downtown area. Well done, Kimpton, and thank you for work weekend that felt more like a special occasion.
Comment from Hotel Management
Dec 19, 2017 by Chris, Hotel Management
Yes! Service is what we pride ourselves on. Reviews like this are such a joy to read and we certainly appreciate you taking the time to share this amazing experience with others. Now let's do it again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Posted Dec 16, 2017
Best location for Downtown Hotel right across the street from sports arena and good restaurants and bars all around you
Comment from Hotel Management
Dec 19, 2017 by Chris, Hotel Management
Thanks Andrew! We will be working towards a 5 Star on the next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Walking distance to everything we needed!

Posted Dec 14, 2017
Pros: Staff, Room, everything
Location: Baseball park, basketball arena, convention center, bars, restaurants
Great hotel in a great location. Walking distance to baseball park, basketball arena, and convention center. Tons of restaurants and pubs within blocks. Great staff who open the door for you, interact with you and give great advice on local stuff. Highly recommend everyone to stay here.
Comment from Hotel Management
Dec 15, 2017 by Chris, Hotel Management
Thanks E! The location sure is fun for all things downtown Phoenix. Being a center point to the city really gives you that complete experience and the staff is simply incredible here. Hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Great pool and restaurant! The room was great as well-comfortable bed, plenty of space, modern shower with the shower head plenty high for tall people whin ch made us both happy! I would definitely stay here again!
Comment from Hotel Management
Dec 15, 2017 by Chris, Hotel Management
All the amenities you could ask for, right in the heart of downtown Phoenix. Thank you for the review and we hope to see you for another round again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, Ohio

Awesome Hotel

Posted Dec 8, 2017
This is my second time staying here and I still love it. The staff is over the top courteous and helpful. My flight was in at 9am on the day of check in and I was able to check in to my room that early without any hassle. The hotel is modern, very clean, classy, safe and in a great location! I was able to take the light rail from the airport for $2 and the hotel was only 1 block away from the rail stop. I will always look to stay at this hotel when I visit downtown Phoenix.
Comment from Hotel Management
Jan 10, 2018 by Niels, Hotel Management
Appreciate the return visit. Hope to see you for your third visit soon!