Ratings based on 855 Verified Reviews

3.5 out of 5
69% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Tucson

OK room

Posted Sep 14, 2017
OK room which appeared to be in the midst of renovation. Hotel is currently under a face lift and there was painting and repairs on the exterior. Would have preferred to stay afters the work was done. Otherwise a decent cheap room.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sierra Vista, AZ

Close to Chase Field. Low price.

Posted Sep 1, 2017
Pros: Price, breakfast, proximity to Chase Field
Cons: Improvements noted in main review. Also, see photos.
Location: Chase Field and the Diamondbacks
First the good: Desk clerks were efficient, professional, and personable. The room was ready and reasonably clean. We were within walkin distance of Chase Field (about 3/4 mile) Complimentary breakfast was nicely presented and had a variety of cold breakfast foods to offer. The electrical appliances were all working properly; toaster, waffle maker, coffee pot, and juice dispenser. Bottled water was available in the office. Needs improvement: Maids apparently need added training: We were short one bath towel and went to the office to get one. There was a coin on the floor apparently a sign that vacuuming was incomplete. Dead flies were on the air conditioner. Coffee was left in the pot from the previous occupant. Maintenance issues: The deflecter on the air conditioner fell off. There was a sign on the lamps that said the shade covering was to be removed before use. A hole in the wall had been patched but not painted over. The chair was torn and should be replaced. Overall it appeared that the room had a renovation attempt that appeared amateurish; mismatched colors and textures. Wifi speed was adequate for email although I was "knocked off" twice. The motel at the time was not well occupied so likely not much internet traffic was to blame. In general, the room and the overall motel experience was what one would expect from a budget priced venue. No serious complaints but hopefully the comments herein will assist the Super 8 in making some improvements.
2 out of 5
by A verified traveler

Not really clean

Posted Jul 3, 2017
Will not stay here again. Room too small. Not clean. Bathroom had hairs on floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Conviniently located

Posted Jul 1, 2017
Friendly staff, clean room and convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cottonwood

Close to the centre of phoenix good value

Posted Jun 25, 2017
Pros: Location and breakfast was better than some super 8s
Cons: Pool loungers could be cleaned/upgraded but other than that was fine
Location: Right opposite bus stop to central station
Clean and reasonably comfortable for the price. Check in was straightforward. K shop opposite for bits and pieces . The staff were helpful.
5 out of 5
by Genevieve

AZYLF conference

Posted Jun 24, 2017 on Hotels
Nice and helpful staff. Love the breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nogales

Awesome

Posted Jun 23, 2017
Pros: It is very clean and the location is great.
Location: The Convention Center is within walking distance.
We stayed here because we were going to ComicCon. The receptionist was very nice as well as very helpful to my needs.
1 out of 5
by Sebastian

Scary and gross.

Posted Jun 23, 2017 on Hotels
Everything was terrible. The manager was rude. The door was recently kicked in. Found fake lashes on a pillow.. We left after 10 min and then took two weeks to get things settled and reimbursed. The hotel pics are from 20 years ago.
4 out of 5
by Martin

Needs TLC

Posted Jun 19, 2017 on Hotels
Grout in bathroom needs to be cleaned and there needs to be some repairs to the room I was in #205
1 out of 5
by Tandolyn

Bed bugs and stinky

Posted Jun 16, 2017 on Hotels
We stayed in this hotel for its location. Very close to downtown. 1 room stank of smoke and the front desk told me that hotels cant do anything about people who smoke in the rooms, thank god I had Febreeze in my car. The other room had bed bugs, which we were lucky enough to bring home worth us. Terrible!!!!