Ratings based on 1,192 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel in good area!

Posted Sep 4, 2017
This hotel was very nice. Room was a bit small but other than that the amenities and staff were excellent. Would highly recommend.
Comment from Hotel Management
Sep 18, 2017 by Jill S, Hotel Management
Dear Melly: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Nice and comfy

Posted Sep 3, 2017
Cons: Breakfast - the omelette guy was obviously stressed out; maybe he needs help.
We stayed at Hyatt House for one night to wrap up a trip to CA for a funeral. It was very nice and comfortable, quiet and relaxing. We didn't have time to use the pool facilities, but they looked nice. Breakfast was very good but it seemed to take time for used-up items to be replenished. Hotel was easy to find and had FREE parking. We would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 23, 2017
Hotel was in a very decent location, not too far from freeway, food restaurants and target!
Comment from Hotel Management
Aug 26, 2017 by Jill S, Hotel Management
Dear Valued Guest: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
4 out of 5
Recommended
for Everyone
by A verified traveler from los angeles

2 Nights

Posted Aug 18, 2017
The hotel room and common areas could use some cleaning. The linens had an odor as if they've not been washed. The floors all around were dirty. On the plus side, the free breakfast was great, with plenty of variety and a cooked to order omelet stand. Laundry room is good as well as the gym and pool areas.
Comment from Hotel Management
Aug 23, 2017 by Jill S, Hotel Management
Dear Roadtipper: Thank you for providing feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
4 out of 5
Recommended
for Everyone
by A verified traveler from Albuquerque

Nice Hotel - Bad Housekeeping

Posted Aug 9, 2017
Like the hotel , great location . modern and nice. However, housekeeping is poor. Three of 4 nights, no towels, no soap or resupply , floor never vacuumed, sinks never cleaned and toilet never cleaned. Told front desk, they "noted" the issue. No apology, no remedy, just a " too bad and next please".
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Hotel was packed with young soccer goers. Too loud

Posted Jul 20, 2017
Would check about such guest before booking again. Rooms clean and spacious helpful staff good breakfast. Not more info xxxxxxxxxxxxxxxxx cxxxxxxxxxxxxxx. Vcccccvvvbbnnxxxxxxxxxxxxxxxxxxxxxxxxxxxxccvvcxzcbnvxzcbbbxzcbbcxcvvvcvbnbcxghjfsgjkjcchjbcxxbhxzgbcxvhjhhjjjjjjjjjnvccffghjkkjhjbjjjjjjjjjjjjjjjjjjj
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place and close to attractions!

Posted Jul 4, 2017
We had a fabulous stay here! Free parking and Free Breakfast is hard to find in San Diego. The only downside is everything is at least 20 min away. We didn't find that a problem and traffic was fine. The staff was great and the breakfast was amazing! We enjoyed every minute of this hotel and will stay here again.
Comment from Hotel Management
Jul 10, 2017 by Jill, Hotel Management
Dear Valued Guest: Thank you for taking the time to provide us with feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
5 out of 5
by Frankie

Worth it!

Posted Jun 21, 2017 on Hotels
Great staff. Breakfast is real good and its a clean modern looking hotel.
Comment from Hotel Management
Jun 24, 2017
Dear Frankie: Thank you for providing us with feedback from your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa
5 out of 5
by simon

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jun 22, 2017
Dear Valued Guest: Thank you for providing feedback from your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Quiet stay to relax

Posted Jun 8, 2017
On this trip, I had to see a specialist through UCSD. After taking care of my affairs, my daughter and I chose to stay a few days longer to relax, take in a movie at Edwards Cinema (Wonder Woman) and eat at a nearby Island restaurant. The area is safe, quite and the native San Diegans are very friendly. Although the Hyatt may be a little pricey, the amenities are worth it. Breakfast buffet is decent and there are many shops, restaurants and markets in the area. I'd recommend the hotel to everyone.
Comment from Hotel Management
Jun 15, 2017 by Jill S., Hotel Management
Dear Isabella: Thank you for providing us with feedback regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Best regards, Jill Spencer Assistant General Manager Hyatt House San Diego/Sorrento Mesa