Ratings based on 1,331 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Close to centre and opposite railway station

Posted Sep 20, 2017
Hotel doesn't look much from outside, but clean and attractive inside. Most of the staff were wonderful - very helpful and friendly. The food was excellent - would definitely stay again!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 17, 2017
Nice hotel Most staff are pleasant but a couple are rude - front desk and in restaurant used for breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler from London.

A very comfortable and well-run hotel.

Posted Sep 15, 2017
Pros: Very efficient and friendly service. Comfortable and clean.
Cons: Nothing.
Location: Very accessible for the railway station and the coach from the airport. Bologna has plenty to see. A pity about the graffiti and the beggars!
It was easy to get to from the airport and to and from the railway station. The staff were very helpful and efficient and we had a decent breakfast each morning. The room was comfortable and we appreciated the kettle and tea and coffee.. There were 4 lifts so there was no waiting. Our case was put in a locked room after we checked out, so that we were able to enjoy our last day and return in the late afternoon to collect our case and return home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Comfortable, central

Posted Sep 13, 2017
We stayed two nights and were happy with this hotel. It's across the street from the train station We upgraded for an extra 30 Euro to get a larger room and Breakfast included. The breakfast was good but not exceptional. The staff were outstanding- responded helpfully to our questions and changes. Definitely recommend this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Bologna Stay Sep 17

Posted Sep 9, 2017
The hotel is opposite The Railway Stn our room was very comfortable a good size and clean. If you are travelling it is perfect base. The airport shuttle runs 5 times an hour between the airport and the station. It's a 15 minute walk up the main shopping street to Plaza Maggiore. Breakfast had plent of choice including hot options. Anyone going to stay in Bologna should consider!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Conveniently located close to Bologna Centrale

Posted Sep 2, 2017
Pros: Location, Modern, Clean
Cons: Breakfast (something other than wheat based things), more power outlets.
We went to this hotel because the tour company mentioned they would pick us up there to do the Car factory tours, plus it is walking distance, across the street from the railway station. The hotel turned out to be a very nice stop, modern and clean. The hotel staff were very helpful and courteous. The only thing that could be better is having a power outlet close to the bed as I could not use my laptop or cell from the bed while they were charging.
Comment from Hotel Management
Sep 3, 2017 by The Starhotels Excelsior Management, Hotel Management
Dear Coffee_fan thank you for taking the time to share your feedback about your recent stay at Starhotels Excelsior-Bologna. We are glad to hear you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Posted Aug 6, 2017
The hotel is conveniently located across the street from the train station and within walking distance of the historical center. The room was great, very clean, comfortable and roomy. Staff was terrific and made our stay a pleasure.
Comment from Hotel Management
Aug 11, 2017 by ,, Hotel Management
Dear Enrique, thank you for taking the time to share your feedback about your recent stay at Starhotels Excelsior-Bologna. We are glad to hear you enjoyed your stay with us and we are looking forward to welcoming you back soon. Kind Regards The Starhotels Excelsior Management
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Excellent Hotel!

Posted Aug 1, 2017
Pros: Staffs are very nice and professional! They care about traveler feelings!
Cons: N/A
Location: This hotel is next to train station. It is very close to shopping area and good restaurants.
This Starhotels Excelsior, Bologna, Italy is super hotel! Staffs are very nice and professional! The facilities are really good, clean, beautiful, and good location (next to train station). Also gym is really good! Since we checked out at very earlier time (4 AM), so we thought we have to skip breakfast. But when we checked out, we got sets of breakfast for every family members! We feel so warm!
Comment from Hotel Management
Aug 2, 2017 by The Starhotels Excelsior Management, Hotel Management
Dear Guest, thank you so much for your kind review. We are very happy to hear you enjoyed your stay with us and we are looking forward to welcoming you soon. Kind Regards The Starhotels Excelsior Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel across the train station

Posted Jul 16, 2017
The hotel is very nice a and it has all the amenities that one might need. It is situated conveniently right across the train station.
Comment from Hotel Management
Aug 2, 2017 by The Starhotels Excelsior Management, Hotel Management
Dear Guest, thank you for your lovely feedback. We are glad to hear you enjoyed your stay with us. We are looking forward to welcoming you back soon, again. Kind Regards The Starhotels Excelsior Management
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Very convenient to rail station

Posted Jul 14, 2017
Pros: Location, airconditioning in rooms fairly quiet
Cons: Breakfast was not wonderful . Quite often hot stuff had run out. Only got offered one cup of coffee
Convenient for railway station and airport transfer. Despite that room quiet. Staff were very nice.
Comment from Hotel Management
Aug 2, 2017 by The Starhotels Excelsior Management, Hotel Management
Dear Guest, thank you for taking the time to share your feedback about your recent stay with us. We really hope to have the opportunity to welcoming you back soon, again. Kind Regards The Starhotels Excelsior Management