Indoor pool

Reviews of Pointe at Castle Hill Resort

3.5 out of 5
Pointe at Castle Hill Resort
2940 State Route 103, Cavendish, VT

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 712 reviews" "
Rating 8 - Good. 253 out of 712 reviews" "
Rating 6 - Okay. 70 out of 712 reviews" "
Rating 4 - Poor. 26 out of 712 reviews" "
Rating 2 - Terrible. 8 out of 712 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Geeat
Stayed 1 night in Mar 2024

8/10 Good

Nathaniel M

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Yana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Love the kitchen!
Stayed 2 nights in Mar 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Everyone was fantastically helpful, and the property was located in a great spot for my purpose… The door to my room required an extra nudge to close and fixtures were out of date, but beyond that not much to criticize.
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 17, 2024
Thank you for your kind comments Grant and we are so glad that you enjoyed your stay!

8/10 Good

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy to get to Okemo Mountain
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Mar 17, 2024
We are glad that our location was great for your ski trip Kelsey!

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was as advertised. Great views of Okemo Mountain
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 17, 2024
We are so glad that you enjoyed your stay Dan!

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I feel would have been better is firmer/updated mattresses...both beds in room were the sloped to the middle variety...other than that all was well.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Mar 17, 2024
Hi Omar, We did replace all of our mattresses last year, we will check the room you were in to see if those mattresses need attention. Glad you enjoyed your stay otherwise.

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay to ski at Okemo
Stayed 1 night in Mar 2024
Response from Front Desk Staff on Mar 17, 2024
We are so glad that you enjoyed your stay Sue!

10/10 Excellent

Lisa

Liked: Cleanliness
A little old, but we’ll kept. We have stayed there 2 years in a town now.
Stayed 2 nights in Mar 2024

10/10 Excellent

Braden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secind year in a row I've stayed here. Love it. Very clean and modern. Pool, hot tub, and game room are all amazing. Hotel is minutes from Okemo mountain and surrounding bars/restaurants/shops.
Stayed 2 nights in Mar 2024
Response from Front Desk Staff on Mar 8, 2024
Thank you so much for your kind comments Braden. We are glad that you enjoyed your stay. We hope to see you next year!

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on Mar 8, 2024
Thank you Laurel!

10/10 Excellent

Gregory

Stayed 3 nights in Feb 2024

10/10 Excellent

Sebastian

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Short distance to Okemo
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on Mar 8, 2024
Thank you Sebastian! We are glad that you found us conveniently located to Okemo.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the mountain and restaurants. Fun pool, hot tub, small game room. Breakfast and coffee also great. Service was excellent. Loved the room towels!
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Mar 8, 2024
We are so glad that you enjoyed your stay and our amenities Julie! We just got a lot of new towels, so we are glad that you loved them. We hope to see you again in the future.

8/10 Good

Alberto, Basking Ridge

Traveled with family
Liked: Staff & service, amenities
The location is great when skiing in Okemo. They have convenient transportation. I did not like that we stayed 3 nights but they do not make the room ever. At 400 per night you would expect your room clean every night. The pool and jacuzzi areas could also use cleaning.
Stayed 3 nights in Feb 2024

10/10 Excellent

William, Rumson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great!
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Feb 16, 2024
We are so glad to hear that William. Happy you enjoyed your stay.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was ;cozy ,warm, and inviting. From the complimentary amenities and the service, my stay was very pleasant. Thanks Again!
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Feb 15, 2024
Thank you for your kind comments James and we are so glad that you enjoyed your stay.

8/10 Good

Joe

Traveled with group
Liked: Property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Feb 15, 2024
Thank you Joe!

10/10 Excellent

KERSIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and Amenities close to everything.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 16, 2024
Thank you for your kind comments Kersia. We are glad that you enjoyed your stay.

8/10 Good

Gennady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the nearest towns, ca not walk, need to drive to the nearest store, or town.
Stayed 3 nights in Feb 2024

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Cost is very affordable. Clean and pleasant.
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on Feb 15, 2024
Thank you Michael. We're glad that you enjoyed your stay.

10/10 Excellent

Matthew

Traveled with family
This place is great. Clean. Awesome staff. Very reasonable price point for a Saturday night in ski season.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 15, 2024
Thank you Matthew! We are glad that you enjoyed your stay!

10/10 Excellent

kristy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very close to the ski resorts Okemo and Killington. Great east place to stay with shuttles to Okemo. The pool was warm though the hot tub was on the smaller side. Friendly staff. The kids loved the arcade and pool table.
Stayed 2 nights in Feb 2024
Response from Front Desk Staff on Mar 8, 2024
Hi Kristy, We are so glad you enjoyed your stay and our proximity to Okemo and Killington. Thank you for your kind comments and we're happy that the kids enjoyed the game room.

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for a ski trip.
Stayed 1 night in Feb 2024
Response from Front Desk Staff on Feb 3, 2024
Thank you Maureen! We are glad that you had a nice stay and that we were in a perfect location for your ski trip.

8/10 Good

Vlad, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient proximity to the Okemo Ski area. Comfortable and quite. Houskeeping is limited practically to the morning hours, so leaving the room after 12Noon we did not have it served for two days
Stayed 3 nights in Jan 2024
Response from Front Desk Staff on Feb 3, 2024
Hi Vlad, We are glad that you enjoyed your stay and that our location was great for your ski trip. We apologize if you did not get the message at check in that there is not any stay-over housekeeping service but if you need anything at all to call down to the desk and that we can get you anything you may need for your room. If you stay with us in the future, please be sure to let us know if you need anything while you're here.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Feb 3, 2024
Thank you Daniel.

10/10 Excellent

Lowell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 27, 2024
Thank you Lowell.

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort with everything you need within minutes from Okemo. The place is a bit outdated, but very clean, cozy and comfortable. Front desk staff is super friendly and accommodating.
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 23, 2024
Thank you so much for your kind comments Olga. We are glad that you enjoyed your stay!

10/10 Excellent

Gerard

Stayed 3 nights in Jan 2024
Response from Front Desk Staff on Jan 27, 2024
Thank you Gerard.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 23, 2024
Thank you John.

10/10 Excellent

Sue

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasantly surprised for the price. Staff was friendly and helpful. Time to Okemo was only 10 min by car. No food deliveries though.
Stayed 4 nights in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you for your kind comments. We are glad you enjoyed your stay. We hope to see you again should your future travels bring you to our area.

10/10 Excellent

Jake

Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Jake!

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Anna!

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Christina!

10/10 Excellent

Jenifer

Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Feb 3, 2024
Thank you Jenifer.

10/10 Excellent

Brenden

Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Brenden!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Daniel!

10/10 Excellent

Patrick

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Front Desk Staff on Jan 19, 2024
Thank you Patrick!

10/10 Excellent

Meixiao

Stayed 2 nights in Jan 2024
Response from Front Desk Staff on Feb 3, 2024
Thank you Meixiao.

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, nice and clean, easy drive to Okemo. We did not love there was no housekeeping during our stay (3 nights/4days) for the price per night, it should be standard.
Stayed 3 nights in Dec 2023

10/10 Excellent

Karla

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk Staff on Jan 19, 2024
Thank you Karla!

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property for easy access to ski at Okemo Mt.
Stayed 3 nights in Dec 2023
Response from Front Desk Staff on Jan 19, 2024
Thank you for your kind comments Laura. We hope to see you in the future should your travels bring you to our area.

2/10 Terrible

Melissa

Stayed 2 nights in Dec 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2023
Response from Front Desk Staff on Jan 19, 2024
Thank you Jeffrey!

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on Jan 19, 2024
Thank you Joshua!

10/10 Excellent

Dragos

Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Front Desk Staff on Jan 19, 2024
Thank you Dragos!

10/10 Excellent

Pius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Front Desk Staff on Feb 15, 2024
Thank you Pius!

10/10 Excellent

sabrina

Stayed 1 night in Nov 2023
Response from Front Desk Staff on Jan 19, 2024
Thank you Sabrina!

10/10 Excellent

Bri, Fresh meadows

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Quiet and close to the mtns. Perfect for a weekend stay
Stayed 1 night in Nov 2023
Response from Front Desk Staff on Jan 19, 2024
Thank you for your kind comments. We are glad you enjoyed your stay.