Ratings based on 1,500 Verified Reviews

4.2 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel gave me bad info regarding the comp shuttle

Posted Apr 9, 2018
I specifically chose this hotel because I was told the shuttle could take us to/from theatre. Enroute To the theater, The shuttle driver told Us we would not be picked up after the show. Had I known, I would have driven my own car. Shuttle driver had a negative attitude about the hotel. I Was not interested in hearing about his issues.
Comment from Hotel Management
Apr 16, 2018 by Richelle , Hotel Management
Hello and thank you for the feedback. We would like to have detailed information from you about the shuttle driver if you have not already contacted the Hotel's Assistant General Manager, Terry with this. Thank you very much
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2018
Hotel was nice & clean. They just don't have cable tv
Comment from Hotel Management
Apr 9, 2018 by Richelle , Hotel Management
Hello and thank you for the review. We do have Spectrum Fiber Cable TV through out the entire hotel. Have a great week and we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near to all tourist spots

Posted Apr 7, 2018
The hotel is central location and close to all toursit spots plently of resturants in walkable distance.
Comment from Hotel Management
Apr 9, 2018 by Richelle , Hotel Management
Hello and thank you for the high score. We do have a great location. Close to many St. Louis attractions, Forest Park, Museums, Fox Theater, St. Louis Zoo, Botanical Gardens, Science Center and so much more. We are also only a few miles from downtown and Busch Stadium. There are over 8 blocks of fantastic restaurants and shops. Thanks again for selecting the Parkway Hotel, we appreciate it and hope you will stay with us on your next trip to St. Louis
5 out of 5
Recommended
for Everyone
by A verified traveler from Milwaukee

Posted Apr 5, 2018
I enjoy my stay I loved it it was very relaxing it was very clean customer service was great
Comment from Hotel Management
Apr 5, 2018 by Richelle , Hotel Management
Hello Sylvia and thank you for the great score and positive comments. It makes our staff feel great when we show them that our guest appreciate them. Have a fantastic week and we hope to have you as our guest again. Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Dr.s appointment at Washington University.

Posted Apr 5, 2018
Pros: Location and all the qualities that I commented above.
Cons: No
Location: See above
Early appointment and traveled 100 miles. Overnight stay convenient at your hotel.
Comment from Hotel Management
Apr 5, 2018 by Richelle , Hotel Management
Hello and thank you for the feedback and high score. It's always nice to know when our guest is satisfied with their stay at the Parkway Hotel. We hope you get a chance to stay with us again and enjoy all of the fun things there are to do in the St. Louis area and skip the Dr. appointment. Hope your day is enjoyable and thank you for selecting the Parkway
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2018
Very nice and clean hotel, very convenient for us while my dad was in hospital.
Comment from Hotel Management
Apr 3, 2018 by Richelle , Hotel Management
Hello and thank you for the great score. Great to know when we have satisfied a guest. We do hope all is well with your dad. Take Care.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2018
Very good experience nice helpful staff great location for what we needed it for
Comment from Hotel Management
Mar 30, 2018 by Richelle , Hotel Management
Hello and thank you for the high score and feedback. Great to know that you had a positive experience with us. We hope you enjoy your weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2018
Nicely updated. Comfortable atmosphere. Enjoyed location.
Comment from Hotel Management
Mar 30, 2018 by Richelle , Hotel Management
Hello and thank you for the high score and feedback. Great to know that you had a positive experience with us and liked our newly renovated Parkway Hotel. have an enjoyable weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Posted Mar 29, 2018
Very pleasant atmosphere, will likely stay here again!
Comment from Hotel Management
Mar 29, 2018 by Richelle , Hotel Management
Hello Ashley and thank you for the high rating. We appreciate your time for posting a positive review and look forward to having you back as our guest. Enjoy the remainder of the week and weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

IN LATE, OUT EARLY, short visit but, nice.

Posted Mar 29, 2018
Pros: Morning offering of "quick eats" and beverages.
Cons: Direction for CHECK-IN/PARKING procedure would be helpful. Nothing tells you where to go or how to go about it...you have figure that out on your own.
Location: We did not have enough time to explore as we were in late and out early due to sporting activity, the reason we were there in the first place.
We checked in late and was out early but, for the time we had, it was acceptable. The staff was most kind in that they smiled, and acknowledged you were there if you saw them in passing. The morning offerings of beverages and quick breakfast (no eggs or meat though) is a nice gesture for a quick "pick me up". I also like that even though they offered coffee in the lobby, they STILL HAD COFFEE IN THE ROOMS! Most hotels are moving away from that and you MUST go to the lobby or call room service (arm & a leg for that). So, THAT is almost unique in itself! Would definitely give this hotel another visit.
Comment from Hotel Management
Apr 3, 2018 by Richelle , Hotel Management
Hello and thank you for the feedback. I have passed this along to our Front Office manager to ensure his staff is reviewing parking instructions with our guests. Great to know that you enjoyed our free breakfast and in room and lobby coffee. If you enjoy going to the ballgames- Parkway Hotel is the perfect location. You can avoid the high priced downtown parking. Our parking is only $7 per day with in/out access and you can take the Metro link to the ballpark, the Central West End station is only 4 stops to the ballpark Metro Station. We look forward to seeing you again on your next visit to STL and thank you again for the feedback.