Ratings based on 187 Verified Reviews

4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Sep 7, 2016
cheap, clean hotel. the staff here are very friendly and most of them can speak English. the complimentary breakfast has variety of selection and was great. definitely coming back if I have to go to Sao Paulo again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic stay

Posted Jul 15, 2016
The rooms were spacious and the views were spectacular from our room. The staff was very friendly and also helped us when we needed an extended checkout time. We would definitely recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, USA

Satisfied customer

Posted May 19, 2016
I give this hotel a 9.50 Awesome sauna, good breakfast, clean rooms and nicest staff. The reason 0.50 was the connection of the tv cable and lack of program channels. Overall awesome for the price 😊
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel stay for audition

Posted Mar 25, 2016
Pros: Most everything
Cons: The wifi signal was not that good
Everything was mostly great but the wifi signal could have been better.
5 out of 5
by A verified traveler

Posted Mar 20, 2016 on Hotels
very nice staff
3 out of 5
by Jaehyoung

Good except wifi

Posted Feb 29, 2016 on Hotels
Genearlly this hotel was good except Wifi. The wifi speed was terrible.
4 out of 5
by Audley from Jamaica

Satisfied

Posted Jun 12, 2015 on Hotels
Excellent Staff. Excellent Front office Manager. I was part of a group of 8 that stayed at Luz Plaza and we were all very satisfied. All meals were tasteful and convenient. The location was ideal and close to our conference location and also in walking distance to very good shopping.
3 out of 5
by Tom

This traveler left a rating score only Posted Dec 30, 2014 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2014 on Hotels
5 out of 5
by A verified traveler

close to stores

Posted Aug 9, 2014 on Hotels
very kind all employees