The person who I dealt with through my stay, from check-in to check-out was very kind and friendly. I over-slept past check-out time so she came up and woke me up and didn't complain about me not getting out of there until about noon or so. The place could use a little bit of an upgrade, especially the bathrooms but everything else was ok, bed was comfortable (Obviously). Price was good or great really. the big hotel chain next to it is over $200.00/night or more. I didn't get her name but I want to thanks the lady, who I referred to above, for everything and all her help with my stay here.