Ratings based on 111 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice hotel close to everything.will go back again

Posted Mar 26, 2017
Excellent breakfast buffett. Very friendly staff. They have no problem adding another bed in our room
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
3 out of 5
by Ed from Cincinnati

Nice and clean but quick shower

Posted Aug 17, 2016 on Hotels
shower ran out of water had to hurry and finish like it was on a timer. Also I was running behind and called to get a one hour late checkout at noon and the were going to charge me $30.00
4 out of 5
by Not Provided from Cary, NC

Good centre location, decent price

Posted Mar 29, 2016 on Hotels
The Crystal Palace was a in a great location in central Montevideo for walking to the various plazas nearby and just a 25 min walk to the Old City and the Mercado del Puerto. Three of us shared a room so it was tight but doable. Upon entering to check in the front desk staff seemed uninterested in assisting us, and initially provided just 1 room key for three of us which didn't even work. The free breakfast was okay but the area never seemed to be serviced quick enough so there were always tables full of dirty dishes, tables without silverware and napkins, and empty plates on the buffet with no food. Aside from these inconveniences we enjoyed the stay, especially the location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2016
Pros: location & staff
Cons: Could of done more for local taxi help
Location: terrific restaurant recommendations
staff help with changes in Buenos Aires arrival outstanding
4 out of 5
by Carlos from Tewksbury, New Jersey USA

Excellent for the price we paid w bkst included

Posted Oct 24, 2015 on Hotels
Had a good time. Hotel conveniently located only 20 minutes from Carrasci into airport. Friendly staff and provided free parking in a safe place.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Cons: Non-smoking rooms would be good. But this appears to be par for the course for the city.
Location: Good central location.
Good basic hotel; hits all the basic prerequisites. Only complaint is the lack of non-smoking rooms; the smell of cigarettes is very strong and the only solution offered is a spray to cover it up. Bit of a sewer smell in the bathroom as well.
4 out of 5
by A verified traveler

Posted Jul 29, 2015 on Hotels
A nice and quite large room with a large bathroom. My only complaint is that there is no shower door, which can cause a lot of water to get on the bathroom floor if you're not careful.
5 out of 5
by Beth from Norwich

Comfortable and economical

Posted Apr 25, 2015 on Hotels
The staff were very friendly and helpful. Breakfast was simple but tasty, good central location and rooms were nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 17, 2014
It is centrally located msybe half a mile from all the shops and tourist areas.