Ratings based on 356 Verified Reviews

3.9 out of 5
89% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Central location

Posted Dec 15, 2018 on Hotels
Basic room overlooking Sol square. Ideal location but the noise from the square was noticeable especially on Friday and Saturday night. The staff were helpful but breakfast was very basic. Room was clean. Not very gay !!
5 out of 5
by A verified traveler from Thailand

Various delights on the door steps

Posted May 3, 2018 on Hotels
we used to rent a car during our yearly tour of Europe. So, it's rather essential to get a hotel further away from the city center for parking reason. We were glad not to rent a car this year and get the hotel right in the heart of Madrid, and Gay Hostal Puerta del sol served us perfectly in this aspect. It was a very splendid vacation for us.
3 out of 5
by Kyriacou


Posted Jul 19, 2017 on Hotels
The location was excellent. It was in the center of Madrid and very easy to get to all of the exighting sights and close to lovely resturants and bars. The two gentleman who ran the hotel were very helpful very kind and made me feel welcome however the lady that helped run the hotel was extremely unkind very cold and made me feel so uncomfortable to even leave my room. The service at the breakfast area was for me the worst part of my stay. The food was just toast and cheese and cornflakes this is something I an do at home and the stuff who ran the breakfast area were very very rude. I was yelled at just because accidently I walked into the kitchen rather then the siiting area. I was spoken to with such disrespect and i felt so uncomfortable to eat there. All I had was bread and left I decided not to eat there again and I found lovely cafes on the srreet instead. I may have had bad expiriances with some of the stuff but the two men who ran the place were very nice very kind and welcomimg. The room was very clean although had alot of dents and cracks on the ceiling the walls and bathroom but it was still clean the bed was nice but needed another blanket. The air-conditioner worked excellenty and was very comfortable. The balcony was very small but ok to stand for abit. Would I stay here again? Taking all the good and bad of this place my answer would be No I felt alittle cheated in the place and so will not be staying there again.
5 out of 5
by A verified traveler

Posted Oct 10, 2016 on Hotels
4 out of 5
by Michael from Brisbane, Australia.

Love Madrid

Posted Sep 17, 2015 on Hotels
Was a great time. Had so much fun. Would stay here again for sure.
4 out of 5
by Andres from Bedford, TX

I will be back!

Posted Jan 2, 2015 on Hotels
Really enjoyed the amazing location this hostel. The old saying of you get what you pay for did apply here. The bed was really just a futon on a plywood. VERY little space to move around in the bathroom. Was I impressed? Not really. Will I stay here again? Heck yeah I will! I was able to enjoy the city as I was right there in the middle of everything!
3 out of 5
by A verified traveler from Scotland

this hostel is false advertising

Posted Oct 14, 2014
Pros: good location
Cons: let people know exactly what they are paying for
Location: Everything is close to the hotel, and everything is rather expensive
this is not a gay hostel and Expedia should update their information. Hostel mostly full of couples and in the room close to my one was a family with two small children. If I had known this I would have booked a much better hotel at a cheaper price. The Hostel is actually called "Hostel Plaza Del Sol", but on Expedia they call it "Gay Hostel Plaza Del Sol" Rainbow flag in the main picture, but it is not a gay hostel, so please update the information you have for this Hostel. The one good thing about this hostel is the location. Everything in walking distance and Plaza Del Sol is wonderful in the evenings.
4 out of 5
for Everyone
by A verified traveler from las vegas,nv

fantastic location

Posted Sep 20, 2014
Pros: location was the best...madrid at your doorstep...literally. price was great for location. had room overlooking sol.
Cons: elevator only to 4th floor. airconditioner leaked.
Location: all of madrid is nearby...you are smack in the center of everything....literally everything.
very simple hostal. gay friendly at best. everyone stayed there except children. breakfast was very basic yet hit the spot to have something to eat in the morning. staff was very helpful. mixture of guest of every language, size, shape and color. metro and renfe at your doorstep. easy access to everything.i mean everything.
4 out of 5
for Everyone
by A verified traveler from london

In center town, great deal

Posted Sep 14, 2014
Pros: Wireless, quiet, elevator. central location in Madrid. WC elevated, ok for my handicap
Cons: They should change the beds. Perhaps vary a bit breakfast. Ameliorate shower.
Location: Central. At corner main square. Pharmacy, Restorants, banc, buses. Main tourist place. Apple Center. Etc
Friendly, no stairs, very well located. Clean, quiet. Air conditioning. Fair breakfast included, same 7 days. Cafee available in breakfast room all day. Free and fast wireless in room. Outside restroom but near, clean. Warm water. Had to hold shower head in my hand - not easy for my bad legs. Horrible bed, very small but adequate room. They gave me two more pillows as asked They brought an armchair as I asked. In all, very happy with my choice.
4 out of 5
by A verified traveler

Posted Jun 20, 2014 on Hotels
A few more choices at breakfast would have been nice.